Reviews
Fantastic!! Can't say enough good stuff
I went up to Manchester Motors to find a car. The inventory is on the smaller side but all of the cars there were in great condition. Donnie the salesman I talked to was fantastic. He knew a great deal about the cars I was looking at and for that matter all of the salesman talked to us and made us feel welcome. Donnie was very upfront about any fees or issues with the car and even ran the vin number while I was sitting there to check for any recalls on the car I was buying. I got the car home and noticed that something wrong with the headlight and they immediatly scheduled me for a service appointment and everything was covered under waranty. Donnie even came by the service center to make sure we were being taken care of. The service people were fantastic also, Perry(the head of the service center) was fantastic and all of the mechanics there seemed to know what they were doing. If you are looking for a great car from a dealership that actually cares, SHOP HERE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for taking the time to leave us a great review! We're very glad you were able to find a vehicle to suit your needs as we're in the process of rebuilding our inventory to pre-pandemic levels. We appreciate your business!
Happy in my Equinox
Corey, Gerald and Daryl are a great team! They helped me purchase the right vehicle for my needs, and I will definitely return in the future when I need to replace my "new" Chevy Equinox. They create a casual, friendly environment where I felt at ease, and happy with my decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, thank you so much for taking the time to share your experience with us. Enjoy your Equinox!
Good service
Staff very helpful and accommodating. Repaired the bumper damage and were very helpful with replacing a head light. Quick turn around time, the cost was reasonable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback, Al! We appreciate it!
Smooth purchase, great price, no pushy sales
Shopping for a vehicle in the middle of a pandemic definitely presents some challenges. I engaged Charles of Manchester motors after locating a hard to find truck on Cars.com. He was extremely professional, responded quickly, and never used any annoying pushy or aggressive sales tactics. Over the course of a week I asked him various questions and eventually decided to drive up there to take a look at the vehicle. I had expressed my COVID19 concerns to Charles he was very receptive and accommodating; he simply scanned my license which I had set down and tossed me the keys. When it came time to purchase the vehicle two days later without hesitation he delivered it free of charge about 30 miles away. All of the necessary paperwork was ready to go, he set it down on the steps of my house and waited about 30 feet away while I signed and wrote a check. I was frankly impressed by the overall quick follow up, his attentive yet relaxed demeanor, and the lack of aggressive or incredibly annoying phone calls. As far as the vehicle, I feel that I got a great deal on a clean, sound truck. Many of the current used trucks offered by dealers are grey market vehicle imported from Canada. This vehicle was not and Charles seemed aware of the issues surrounding the used truck market and was very forthcoming with sound advice and the relative pricing of his vehicles to current market prices. Regarding their facility. It's like a mini dealership, the interior looks clean, and they have a small service area. Small, clean and adequate would be a good description.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your experience with us! During these unprecedented times, we're all struggling to find the "new normal" and are very glad to hear you were pleased with our new initiatives. Enjoy your new vehicle!
Joe Lake
I have purchased multiple cars from Manchester Motors. A Car Dealer. Through the whole buying process and Financing they did an excellent job . Thank You Again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Joe! We appreciate your loyalty!
GREAT PLACE to do business!
Gerald and Howard made my used car experience great and I would definitely recommend them to others as well as use their services again. The minivan I purchased was priced well. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karen, thank you so much for leaving us a great review! We appreciate your business!
Grand Cherokee
Had a great experience. Bought a seven year old car with 90k miles and it practically looked brand new. Bought it on Friday, discovered two issues on Sunday they had both fixed within an week. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to share your experience with us! Enjoy your vehicle and please let us know if you need anything in the future!
Great vehicle and great service!
From start to finish, I appreciated working with Corey and Gerald. This was a great experience. I would recommend checking out Manchester Motors for your next used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for taking the time to share your experience with us. Enjoy your new vehicle!
Very Good Experience
Thanks to Corey for making this experience great for us. He was very friendly, helpful and knowledgeable. We recommend Manchester Motors as a reliable dealership.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, Arzu. We appreciate your business!
Always Dependable and Feels like Family
For years now my family has been able to depend on the sales and service team at Manchester Motors in Manchester, MD. From the countless cars we've driven home, to the impeccable service and timely repairs, we've always felt like we were top priority. Owners Don and Karen should be proud of the positive impact they've made on the community. Quality cars, quality service, and most importantly a team you can depend on. Howard, Darrell, Perry, Leo, and the rest of the team, keep up the great work! 5 out of 5 stars, will recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicholas, thank you so much for your kind words. We really appreciate your business and loyalty. As always, feel free to reach out to any of our staff if you ever need anything in the future. Thanks again!
