Bergstrom Buick GMC Cadillac of Green Bay

THE BEST IN GREEN BAY !!!!!!!! The friendliest dealer in the state of Wisconsin..... Now I am all set for my trip to see my son in Florida ... Ann Emmel is the greatest SERVICE ADVISOR IN GREEN BAY !!!!!!!!!

OUTSTANDING SERVICE BEST IN THE BERGSTROM WORLD. DOVE 50 MILES NO APPOINTMENT GOT IN RIGHT AWAY. VERY FRENDLY AND UP BEAT. ANN DID AN OUTSTANDING JOB

Shawn Bierhals continues to do an outstanding job at customer service for me. Handle all my concerns and sat down with me after to review and discuss other maintenance items to consider. Shawn is a great guy who treats customers with respect and courtesy. I will use Shawn in the future. Ken M. Filled in for Shawn when I dropped off my car early. He helped me check in and get a rental, all in short order so I was able to get to work on time. Great job from the service area.

It took two hours before I was informed as to the progress of the diagnosis as to my problem. Once my brake problem was discovered then only one of the front wheels were fixed. After a road test it was determined that the second front wheel needed repairs also. I would have to ask the question if there was a front end brake noise why were not both wheels looked at. As it was it took an extra half an hour. I have never waited so long before being informed as to the fix needed. This is not typical of your service.

Ann Emmel was my service consultant and she could not have been more efficient. I believe she is a true asset to the Bergstrom dealership.

Randy Jenkins could not have been more helpful. The whole experience was amazing. I'd go back in a heartbeat. Extra effort was made to be sure customers were comfortable during the process.

I really feel like a guest rather than just a customer when I bring my vehicle in for service. Everyone on your staff is a pleasure to deal with.

Brought car in, no appt. Service Tech hopped in car with me to listen to my concern with noise I had and he diagnosed it immediately. Left car for repair, had a shuttle drive me home and within 2 hours, shuttle was picking me up at home to pick up repaired car. Great service and timely manner. Thanks.

It all came together quite quick but we are very happy with the results. We love our new Arcadia and would recommend Bergstrom to anyone interested in buying a car.

It takes alot of time to purchase a new car, but each person that I was with was very helpful and their customer service was wonderful.