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Carville's Auto Mart

(960 reviews)
Visit Carville's Auto Mart
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–6:00pm
Sunday Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(888) 339-8440 (888) 339-8440

Reviews

(960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carville's Auto Mart from DealerRater.

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Steve is an example employee and I had a great experience.

I had a great experience with this dealer. There wasn’t a moment that I was wondering if I made the right choice or not. Thank you for all your help Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pure awesomeness!

My whole experience was great from begining to end. They really care about their customer. The staff was friendly. Steve really went outta his way to make sure i was happy with my purchase and he was a pleasure to work with. Totally suggest buying from here. They are great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience.

Steve went above and beyond to make sure we got the car we wanted. He spent countless hours making it happen. When we decide to get a second vehicle, we will definately be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

friendly and courteous

Very helpful and made things as hassle free as possible. Steve took good care of me and made sure I was able to get the car I came there specifically to see and drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome service. Steve was awesome to work with quick and ea

I bought a 2004 Toyota Corolla. It had a rotor problem . Them fixed it in one morning. Detailed and service was spot on. Love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They never answer the phone

All these employees and no one ever answers your phone. Was interested in your white E350 and called more than 5 times for business hours which is impossible to find online and no one answered. I am a proud owner of a E550 now. 😎🤘🏽 ( didn’t get a chance to work with anyone)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2007 Ford Explorer

Steve was a very goo d salesman! He was courteous and wasn't pushy. We would use him again and recommend him to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Volkswagen Jetta

I was struggling without a car so I stopped by just to see what Carvilles was offering. Steve was my salesman and he helped me so much by getting me exactly what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Toyota Tundra

My experience was great!! I came in looking for a truck. I met with Gee and he was awesome! I got the truck I wanted and left with it! Great day!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Thanks Carville

Steve was very helpful gettin my husband, daughter and i into a reliable vehicle. He let us know about any issues the car may have had in the past, and also took out clunker as part of a downpayment. He made sure we were completely satisfied with our purchase before we made it. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.