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Carville's Auto Mart

(960 reviews)
Visit Carville's Auto Mart
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–6:00pm
Sunday Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(888) 339-8440 (888) 339-8440

Reviews

(960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carville's Auto Mart from DealerRater.

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Took over a week to contact me.

I put in three online inquires about a car I wanted to look at and potentially buy. My work schedule made it to where I could not come in during the week. I sent three e-mails in and all I received back was a “Where’d you go” e-mail, asking why I sent in an inquiry and then “disappeared.” Then, I finally get contacted over a week later asking what they could help with. I told them, again, the same thing that was in the inquiry. They then told me they sold the vehicle I was looking at. I was told by others when I started looking at Carville’s that I should not, because they are awful. Decided to try for myself and apparently they were correct.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

Gabai and Steve were very helpful in getting everything worked out so I left happy and with a good deal on a truck I want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy, stress free, felt like a valued customer

Was looking for a truck, found the make and model I wanted in my price range, was treated really well, was not pressured at all, Steve did really fantastic job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Steve was great!

When I walked into Carville‘s I really had no expectation of getting a car that day because I didn’t think it was possible and I had Explained to Steve my situation with my beat down car I had currently and he took everything I said into consideration and found me the best car possible I am very thankful for Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2003 Pontiac Sunfire

Michelle was very helpful! It was such a great experience I had. Michelle is absolutely awesome! I will definitely be recommending to anyone and everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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2014 Ram 1500

It was time to replace an old truck I had. I just came in to check prices after I talked with my bother- in- law. I ended up walking away with a really nice truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Love Michelle and Matt at Carvilles

We have been long time customers with Carvilles we have sent countless people over. Yesterday my youngest went and bought her first car. She was treated with respect and offered a great deal. I truly love this group of purple and the experience is wonderful. You guys are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of our vehicle.

The dealership and salesmen Steve Snyder went above and beyond to help get us in to our used vehicle also to fix items that needed repair no questions asked. We would highly recommend any one to purchase a vehicle thru this dealership and salesmen. The salesmen Steve picked us at home also let us use a vehicle to tow our travel trailer in for a trade in again went above a beyond. Regards Mervyn & Marilyn Brown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience!

I would recommend Carville's to anyone. I dealt with Jerry and Michelle . They were an absolute pleasure to work with.They had everything ready in a very timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2008 Jeep Gr Cherokee

This is the third car we have purchased through Carville's Auto Mart and every time has been such a pleasure. We will continue to come here every time we need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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