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Carville's Auto Mart

(960 reviews)
Visit Carville's Auto Mart
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–6:00pm
Sunday Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(888) 339-8440 (888) 339-8440

Reviews

(960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carville's Auto Mart from DealerRater.

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2006 Jeep Liberty

My experience was very good! Bob got me into a car that I really liked! Bob is very nice and I will be using him for all future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2018 FOREST RIVER PRISM

We wanted a smaller RV and Manny was very helpful in finding one that would be right for us. Manny is a great young man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Well...

Well were do i even start.... The older gentle man seemed decent enough... But that younger man that was there today was very... Well lets say unfriendly.. Unhelpful... I asked him multiple question witch almost every one he replyed with "I don't know" I drove 2 1/2 hours to come here to buy a what seems to be a GREAT truck and seemed to be priced very fair.. But when I got there the truck didn't even look like the one that had on line.. Needless to say I drove 2 1/2. One way!!!!To get told "I dont know" about a hundred times No to impressed with customer service here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GMC Sierra

Great truck at a great price. Kevin and Steve were helpfully, knowledgeable and fun too work with. They have a large inventory to choose from.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car Experiene

Steve Snyder was very helpful and professional. I recommend Carville’s Auto Mart to anyone! Very pleased with my new vehicle. Go in check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pretty good experience

For the most part I am pretty happy with my husbands and my car, however there where times I felt like I was getting the run around when something needed to be fixed on the car! I’d eaither hear back from them or not at all! Sometimes I feel they aren’t always upfront about things or they forgotten about it! But over all pretty good experience! I wish I could give a better review because I do like my car, but customer service could be better!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2010 Chevy Equinox

I'm going through a divorce and needed a personal vehicle. My ex brought me to Carville's to help me. We met Steve and he showed us some cars but didn't pressure me. I gave him my number and he followed up. The next day I came back in and he was wonderful in helping me through the process. I will definitely come back to work with Steve in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 Ford F-250

My husband found a truck that he fell in love with. Steve at Carvilles was AMAZING in his execution and tenacity to get my husband financed. He did a spectacular job! Steve is awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 RAM 1500

Rose was very helpful and timely with the buying process. She was very good at filling us in throughout the entire process and answering any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

Our experience was great. Steve paid attention to our questions & concerns. The Carville staff was very friendly. I would recommend working with Steve at Carville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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