Reviews
Kelsey was so helpful and easy to work with!
Kelsey was so helpful and easy to work with! I appreciate her knowledge with my recall issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The whole process was great!
The whole process was great! They were communicative, clear, and very nice! Definitely will recommend to friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Haven’t had any issues in both purchasing and maintenance
Haven’t had any issues in both purchasing and maintenance department, employees respectful , no pressure in any moment
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. Ajay (my salesperson) was great to work with and provided consistent feedback on the status of my truck.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service surpassed expectations, showcasing
Exceptional service surpassed expectations, showcasing attentiveness, efficiency, and unwavering dedication to ensuring customer satisfaction was achieved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a reasonably quick process and the people were
It was a reasonably quick process and the people were very nice. I got a fair price on my new(ish) vehicle and for my trade-in. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick was absolutely fantastic.
Nick was absolutely fantastic. He answered all our questions and made us feel confident in our purchase. Nick and Oscar were patient when dealing with my locked credit. I will recommend Nick and Riata Ford to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was quoted 2 times $85 for an oil change on the phone
I was quoted 2 times $85 for an oil change on the phone and in-person when I dropped my car off. The lady at the front desk even wrote $85 down on the worksheet invoice. Came to pick my car up and I was charged $153 even after they seen that I was quoted $85 I was still force to pay $153 because they stated that the $153 was already in the system and they couldn’t change it! I’ve brought 3 cars from Riata Ford the past 5 years and took all my cars there for service but that was the worst experience I’ve ever been in at this location. And they didn’t even do anything to accommodate their mistake but to force me to pay the $153!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had RJ as my salesmen and he was FANTASTIC, very
Had RJ as my salesmen and he was FANTASTIC, very personable, helpful and best thing for someone shopping for a vehicle, he pursued the relationship instead of the sale. he was not pushy at all and took his time with me looking at the vehicles i wanted and told me the honest value of the truck while helping me get a deal the dealership i were both happy with. i highly recommend if you come here you ask for RJ, xxxx take care of you in the best way possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure working with Khardiata and Jason.
It was a pleasure working with Khardiata and Jason. Thanks for getting us our new F150
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
