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Leif Johnson Ford of Manor

(1,821 reviews)
Visit Leif Johnson Ford of Manor
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (817) 918-7260 (817) 918-7260
Used (817) 918-7248 (817) 918-7248
Service (817) 918-7241 (817) 918-7241

Reviews

(1,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leif Johnson Ford of Manor from DealerRater.

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My oil change was done in a timely manner.

My oil change was done in a timely manner. But when I wanted a less than 5 min. check of my car concerning a recall, I was told it could not be done. I live an hour from the dealership. I was shuffled between service and fast lane. I felt as though I was treated as very un-valued and no one cared how far I drove or how inconvenienced it would be for me to come back again. Something that took such a small amount of time should have been dealt with for a customer who bought the car at this dealership and has all my service done at this dealership. I will not be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate the staff at Riata Ford.

I appreciate the staff at Riata Ford. They are super helpful. Riata is the best dealership I've delt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rachel, thanks for the positive feedback for the Riata staff. All reviews are noted, and available for distribution. Congrats on your recent purchase as well.

I was treated great right from the start with my first

I was treated great right from the start with my first phone call. Then once I arrived Mr Jackson took care of me. He was absolutely the best!! I said this is what I want and he showed me 2 that were similar. I would recommend this dealership. Everyone is wonderful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words in your positive review of your recent purchase from Riata ford. The team does an excellent job, and works well for the customer. Your business is important, and we appreciate the review.

I have bought every car for the last 10 years from Riata

I have bought every car for the last 10 years from Riata Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take care of me and help me find a better car than the original one I inquired about (yes, they're salespeople and they always get me driving in a better car, but I LOVE it). I called ahead to schedule my test drive. I was interested in an SUV that looked elegant and spacious within my price range. When I arrived onsite, Kevin didn't hesitate to show me something even better, but still within the same class as the vehicle that I was interested in. He showed me an SUV with bells and whistles that I didn't know existed that had everything I wanted and more for only $1,000 more. I was sold the second I sat in the SUV. The newer, better vehicle was reduced by several thousand dollars below market value because of a special. I just test-drove the other one just to see if it would wow me as much as the Hyundai, Tuscon did. Nope. My sales associate Will helped me get everything signed and I drove out of the lot happy and in love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience at Riata.

Great buying experience at Riata. I worked with Michael Jackson and Cameron Herrera and they were both great and easy to work with. Jeff Ledesma in finance was also great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever.

Best car buying experience ever. Ask for Josh Esparza in sales. Knowledgeable and helpful at every step of the process. Best dealership we've dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am re-establishing my credit, and the staff at Riata

I am re-establishing my credit, and the staff at Riata Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Michael Jackson, and Jeff Ledesma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AJAY MALANI AND RYAN FISHER ARE EXTREMELY HELPFUL AND

AJAY MALANI AND RYAN FISHER ARE EXTREMELY HELPFUL AND MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

More expensive than I thought it should be.

More expensive than I thought it should be. Service time and people excellant. I will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Friendly and on time. Did the job and have good explanation when done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.