Reviews

4.9 out of 5 4.9
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 12, 2018

    Michael Jackson made buying my new truck easy as 1 2 3...great service from the time we first talked to the time I drove home in my new truck.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    Out of 5 dealership visits in the Austin area, Riata Ford was without peer. Tony Nguyen and the team there made buying a great experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2018

    Recently purchased a new truck with Ajay Malani, amazing help. Riata Ford Amazing, their service department JD is amazing person as well! Overall I had... a great buying experience! When I moved from Chicago, they have been the only Ford Delaer I have dealt with for my 2013 F150 and now with my 2018 F150. Great Job Riata!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 28, 2018

    It was a very easy buying process, Thank you Jaimelee for making it a smooth transaction! Everyone there also made it a Great experience....Highly recommend!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    Joy was awesome she got me at the price I wanted. In fact they wanted more then I said but she was able to bring it to my level. She kept me informed... and went to get the vehicle I wanted from another dealer. 5 stars to her

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2018

    Was my first vehicle purchasing experience this last weekend and thanks to some amazing help from Carlos Norris at Riata Ford, I am now the proud new owner... of a Jeep Wrangler! I could not be happier with the vehicle or the experience as a whole! He was able to work with with my less then ideal credit, and walked me through every step of the process. Thank you Carlos and everyone at Riata Ford!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 16, 2018

    I had recently had problems during a visit to riata for an oil change and honestly considered not ever going back there. But when service dept. manager... Ellen Bone found out that i had issues she promptly called back and alleviated much of my doubts, and her politeness and professionalism were above repute. She won me back and strengthened my trust in her commitment to her customers. Thank You Ellen for all you do. ¿

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2018

    Excellent dealership to do business with. Completely hassle free. Delivered the vehicle over 3 hours away. Ajay did a great job Very pleased with purchase.... Would highly recommend

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2018

    Joy Meyer was so helpful, listened to what we were after and went out of her way to find us the truck we wanted and at the price we wanted

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2018

    As soon as we pulled up we got greeted by Jeff Colglazier. He was friendly and got us the key right away to test drive our vehicle. The finance dept... was so helpful and did their best to get us the best deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews