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Peruzzi Buick GMC

(247 reviews)
Visit Peruzzi Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:30pm
Sunday Closed Closed
New (866) 403-9944 (866) 403-9944
Used (866) 405-8004 (866) 405-8004
Service (866) 406-1470 (866) 406-1470

Reviews

(247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peruzzi Buick GMC from DealerRater.

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Pleasant experience

Friendly and personable customer service. Made the over all experience of purchasing a vechile painless! Straight forward process since the moment you walk in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Congratulations Ashlee! We are so happy to hear you were pleased with your buying experience at our dealership and greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

Red Carpet Treatment

Nick Talarico was my salesman. He was so kind and patient with me. He was very knowledgable and informative. He never pressured but worked to find me the best deal. I told him what I wanted and he found the perfect car. I used my Buick Rendezvous as a trade in and Jason made me an offer I couldn't refuse. Everyone in finance was so good at explaining my options and I felt right at home.I love my new Encore and I am glad I choice Peruzzi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you so much for this wonderful endorsement of our management and staff! The Buick Encore is one of our favorites and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

repair

I would like to say special thank you to salesperson Sharon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Arkady, Thank you so much for this wonderful endorsement of our salesperson Sharon! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

Getting a new car

The sales was good and new albout the cars we were looking at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations Stephen! Thank you so much for being a loyal customer and this wonderful endorsement of our dealership! The 2017 Buick Envision is one of our favorites and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

Service received on Sat., 7/1/17 was excellent.

On Sat., 7/1/17, I took my car into Peruzzi for service as the engine light was coming on and the car was stalling out. I needed to rent a car so that I could leave my car for service. The car I reserved by phone at 12 Noon had been given out as I was not able to get to the service center until 2:30. I waited a long time for Young Tran to find another in house rental and was told there was only one left, a truck which I could not drive because I had a fractured elbow. At this point, I was ready to leave and Service Manager, Ed Moffit, stepped in. He had found another car, a GMC Acadia SUV, and that was the car I rented. I left my car for service on Monday. Mr. Tran kept track of the repair, calling me by Noon to let me know the outcome of the problem with the engine. I was able to pick up my car that day and very appreciative that I did not need another day's rental. Overall, Peruzzi provides excellent service. They keep trying when it looks like there is no alternative. Mr. Moffit found a car. . I bought the car here at Peruzzi and hope to trade it within the year. It is an outstanding dealership. Isabel Kearns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Isabel,Thank you so much for being a loyal customer and this wonderful endorsement of our management and staff! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

Scheduled maintenance.

The maintenance team was courteous, efficient and covered all items completed plus asked if I had any questions that they didn't cover. They informed me of the details on the state inspection and completed everything on the time they quoted me. Nice job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5 Star Review and wonderful endorsement of our dealership!!! We are so happy to hear you were pleased with your experience at our Service Department and greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

Providing Service - Ensuring All Is Working Properly!!!

For the fourteen years I have been with Peruzzi, the service has always been exceptional from the call, the appointment, getting me to and from work, and finalizing the service done. Even when the service repair was high, even when they provided additional time to ensure that all the service had my car working properly, I knew that the staff was assuring me that they were offering me the best that Peruzzi could. Each and every Peruzzi staff member had, has, and will be professional and courteous to their customer. And, for my part as a customer, it is reciprocal. Thank you, all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being a loyal customer and this wonderful endorsement of our management and staff!!! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

It was fine.

Unfortunately. I had a very high repair bill that was totally unexpected. I have. 2007 Lacrosse, purchased in August 2017, with 73,000 miles. I have always followed the recommended service and taken care of my car so I was shocked at the outcome of the inspection. I was treated well and given a loaner car, however, I was dismayed at the amount and seriousness of the repairs that were necessary. The staff at Peruzzi were caring and I think they felt as bad as I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Marcy, Thank you so much for being a loyal customer and this 5 Star Review! We greatly appreciate your business! Please do not hesitate to contact us if you have any follow up questions regarding the repairs done to your vehicle on your last visit. ~ Peruzzi Buick GMC Management

Excellant Service

Kevin and his Team once again did an outstanding job .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Girl Power

My service is always good there, but I really enjoyed meeting Kim. She was very thorough explaining to me just what was going on with my car. Thanks, Kim, you rock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being a loyal customer and this wonderful endorsement of our service advisor Kim! We greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management