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Don Vance Ford

(353 reviews)
Visit Don Vance Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (417) 233-2349 (417) 233-2349
Used (417) 233-3080 (417) 233-3080
Service (417) 233-2350 (417) 233-2350

Inventory

See all 395 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2015.
Home of the upfront pricing!

Service center

Phone number (417) 233-2350

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Vance Ford from DealerRater.

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The Salesman Dennis was amazing!

The Salesman Dennis was amazing! He found exactly what we wanted. He knows and understands the products. We met a Maintenance tech who answered all of our questions. We plan on using the Maintenance Facility there. Purchasing a vehicle was an easy process. Recommending this Dealership to our Family and Friends.

The Salesman Dennis was amazing!

The Salesman Dennis was amazing! He found exactly what we wanted. He knows and understands the products. We met a Maintenance tech who answered all of our questions. We plan on using the Maintenance Facility there. Purchasing a vehicle was an easy process. Recommending this Dealership to our Family and Friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Ford! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

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The team at Don Vance was very easy to work with.

The team at Don Vance was very easy to work with. Everyone was very professional and polite. Would not go anywhere else for a Ford in the Springfield, MO area.

The team at Don Vance was very easy to work with.

The team at Don Vance was very easy to work with. Everyone was very professional and polite. Would not go anywhere else for a Ford in the Springfield, MO area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Ford! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

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Joseph was easy to deal with answered all my questions,

Joseph was easy to deal with answered all my questions, he was not pushy at all and did a great job. I would definitely recommend him.

Joseph was easy to deal with answered all my questions,

Joseph was easy to deal with answered all my questions, he was not pushy at all and did a great job. I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Don Vance Ford! Please let us know if we can be of any more assistance. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

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We have purchased both cars from them and the sales team

We have purchased both cars from them and the sales team is great to work with. Thank you so much Don and Alex and everyone else that was involved. Roy loves his Ford Bronco.

We have purchased both cars from them and the sales team

We have purchased both cars from them and the sales team is great to work with. Thank you so much Don and Alex and everyone else that was involved. Roy loves his Ford Bronco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

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No problems everyone was great.

No problems everyone was great. I will always go to Don Vance Service Dept. they help me all the time.

No problems everyone was great.

No problems everyone was great. I will always go to Don Vance Service Dept. they help me all the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Don Vance Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

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Alicia worked with technician to keep us informed and was

Alicia worked with technician to keep us informed and was very pleasant to work with,

Alicia worked with technician to keep us informed and was

Alicia worked with technician to keep us informed and was very pleasant to work with,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

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Purchased a beautiful 2024 Ford F-250 Platinum from Don

Purchased a beautiful 2024 Ford F-250 Platinum from Don Vance and have been servicing the vehicle there ever since. They are very thorough and make sure I am aware of all upcoming and needed services to keep this diesel running its best. I am very happy with the purchase and very impressed with their kind and courteous service. They are first on the list to earn my business for my next vehicle purchase and they will remain my primary service provider for my truck.

Purchased a beautiful 2024 Ford F-250 Platinum from Don

Purchased a beautiful 2024 Ford F-250 Platinum from Don Vance and have been servicing the vehicle there ever since. They are very thorough and make sure I am aware of all upcoming and needed services to keep this diesel running its best. I am very happy with the purchase and very impressed with their kind and courteous service. They are first on the list to earn my business for my next vehicle purchase and they will remain my primary service provider for my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Ford. Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

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Kind, courteous, well versed in what they sell as well as

Kind, courteous, well versed in what they sell as well as financing. Been buying our Fords from them for years

Kind, courteous, well versed in what they sell as well as

Kind, courteous, well versed in what they sell as well as financing. Been buying our Fords from them for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Don Vance Ford. We appreciate your business and hope to see you again soon! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

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This is the second vehicle that I have bought from this

This is the second vehicle that I have bought from this dealership, it won’t be the last. The sales staff are informed and helpful, and take the no pressure approach which I appreciate. Very smooth and relaxed buying experience.

This is the second vehicle that I have bought from this

This is the second vehicle that I have bought from this dealership, it won’t be the last. The sales staff are informed and helpful, and take the no pressure approach which I appreciate. Very smooth and relaxed buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

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I’ve bought 2 cars and been a service customer with Vance

I’ve bought 2 cars and been a service customer with Vance Ford for years. I have NEVER had a bad experience. They are the absolute best.

I’ve bought 2 cars and been a service customer with Vance

I’ve bought 2 cars and been a service customer with Vance Ford for years. I have NEVER had a bad experience. They are the absolute best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Ford. We look forward to having you as one of our valued customers for many more years to come! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

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