Reviews
Outstanding service, friendly staff, fair pricing, smooth process. We highly recommend this trustworthy dealership process!
Outstanding service, friendly staff, fair pricing, smooth process. We highly recommend this trustworthy dealership process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our team to be welcoming and that our pricing felt fair to you. It's especially meaningful to know that the entire experience went smoothly from start to finish. Your recommendation of our dealership means the world to us, and we're grateful that you felt we earned your trust. We truly appreciate customers like you who take the time to share their positive experiences at Reliable Chevrolet.
Great people to work with, friendly and not pushy. Salesman handled everything professionally. Good job.
Great people to work with, friendly and not pushy. Salesman handled everything professionally. Good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind feedback. We’re glad the experience felt friendly, professional, and comfortable, as our team aims to make the buying process straightforward without pressure. We truly appreciate the opportunity to assist and your confidence in us.
Very easy to work with, I think they went above & beyond to make me happy!
Very easy to work with, I think they went above & beyond to make me happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are privileged to have customers like you who appreciate the extra effort our team puts in. Your experience working with us and feeling that we exceeded expectations means everything to our team at Reliable Chevrolet. Thank you for recognizing our commitment to ensuring your complete satisfaction throughout the process.
They always treat me and my family well. Jordan and Damian went above and beyond. Thank you guys. Again.
They always treat me and my family well. Jordan and Damian went above and beyond. Thank you guys. Again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're thrilled that Jordan and Damian went above and beyond for you and your family. Your continued trust means everything to us, and we look forward to serving you for years to come.
I had a great experience at Reliable Chevrolet, thanks to Cody. He was knowledgeable, patient, and never made me feel pressured at any point in the process. He took the time to answer all my questions and made sure I was comfortable with my decision. Car buying can be stressful, but Cody made it smooth and easy. Highly recommend asking for him if you’re shopping here!
I had a great experience at Reliable Chevrolet, thanks to Cody. He was knowledgeable, patient, and never made me feel pressured at any point in the process. He took the time to answer all my questions and made sure I was comfortable with my decision. Car buying can be stressful, but Cody made it smooth and easy. Highly recommend asking for him if you’re shopping here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review! We're thrilled that Cody provided knowledgeable and patient service that made your car buying experience smooth and comfortable. Your recommendation means the world to us. We appreciate you sharing your positive experience at Reliable Chevrolet!
“I had a really positive experience working with Hunter! He took the time to explain everything, stayed patient, and didn’t make me feel rushed or pressured at all. That meant a lot to me. I left with a car I’m excited about, and the whole process felt smooth and respectful. I’d definitely recommend him to anyone looking for a good car-buying experience.” He went above and beyond for me!! Thank you
“I had a really positive experience working with Hunter! He took the time to explain everything, stayed patient, and didn’t make me feel rushed or pressured at all. That meant a lot to me. I left with a car I’m excited about, and the whole process felt smooth and respectful. I’d definitely recommend him to anyone looking for a good car-buying experience.” He went above and beyond for me!! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback about Hunter! We're thrilled he made you feel comfortable and unhurried throughout the process. It's great to hear you're excited about your new vehicle and had such a smooth experience. We appreciate you recommending Hunter and choosing Reliable Chevrolet!
Amazing experience at Reliable Chevrolet. Cody helped my son get the car of his dreams!
Amazing experience at Reliable Chevrolet. Cody helped my son get the car of his dreams!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear about your wonderful experience! It sounds like finding the perfect vehicle for your son was truly special, and we're so happy we could help make his automotive dreams come true. We appreciate you sharing your positive experience and hope your son is enjoying his new car!
I'm so glad I stopped at Reliable Chevrolet today to look at cars. Kendall McDonald has been the best car salesman I've ever had and this has been my most pleasant car buying experience.
I'm so glad I stopped at Reliable Chevrolet today to look at cars. Kendall McDonald has been the best car salesman I've ever had and this has been my most pleasant car buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback! We're thrilled Kendall provided you with such a pleasant car buying experience. Your satisfaction means everything to us!
Very professional and knowledgeable! Thank you, Kendall McDonald. He was most helpful in finding me the Jeep Cherokee that we purchased. I couldn't have ask for a better person to assist me. I love the Jeep Cherokee. Price was what I was looking to spend and the mileage was spot on for a resale!
Very professional and knowledgeable! Thank you, Kendall McDonald. He was most helpful in finding me the Jeep Cherokee that we purchased. I couldn't have ask for a better person to assist me. I love the Jeep Cherokee. Price was what I was looking to spend and the mileage was spot on for a resale!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback! We're thrilled you found exactly what you were looking for in your Jeep Cherokee. Enjoy your new vehicle!
On October 24th, 2025 I bought my daughter a new 2026 Chevy Equinox. Going over the pricing with the salesman I noticed a line-item DEALER ADDED ACCESSORIES for $499.00. I asked what this was for and was told for tinting the front two windows and putting on door guards. Right from the dealers showroom I called Glass Tint USA here in Springfield and asked what they would charge for tinting the two front windows, there charge $100.00 for both windows. You can purchase the door handle guards for $15.00 on the internet as I did. Reliable is charging me $499.00 for something that costs less that $100.00. This is an extra $400.00 PURE PROFIT for Reliable. I don't believe the salesman adds this line item I believe it is part of Reliable program and is put there by the Sales Manager and the dealership General Manager, after all these two people are paid on total profit of the dealership. The Federal Trade Commission states customers aren't required to pay for DEALER ADD-ONS if they don't want them. Go back and look at your paperwork to see if your worksheet has Dealer Added Accessories listed and if you can't find your copy Reliable would have a copy for you to look at. Go and get your REFUND. In my opinion this is a very DECEPTIVE sales practice and should be illegal. As they are shaking your hand and thanking you for your purchase they have there other hand in your wallet taking out hundreds of extra dollars for their PROFIT.
On October 24th, 2025 I bought my daughter a new 2026 Chevy Equinox. Going over the pricing with the salesman I noticed a line-item DEALER ADDED ACCESSORIES for $499.00. I asked what this was for and was told for tinting the front two windows and putting on door guards. Right from the dealers showroom I called Glass Tint USA here in Springfield and asked what they would charge for tinting the two front windows, there charge $100.00 for both windows. You can purchase the door handle guards for $15.00 on the internet as I did. Reliable is charging me $499.00 for something that costs less that $100.00. This is an extra $400.00 PURE PROFIT for Reliable. I don't believe the salesman adds this line item I believe it is part of Reliable program and is put there by the Sales Manager and the dealership General Manager, after all these two people are paid on total profit of the dealership. The Federal Trade Commission states customers aren't required to pay for DEALER ADD-ONS if they don't want them. Go back and look at your paperwork to see if your worksheet has Dealer Added Accessories listed and if you can't find your copy Reliable would have a copy for you to look at. Go and get your REFUND. In my opinion this is a very DECEPTIVE sales practice and should be illegal. As they are shaking your hand and thanking you for your purchase they have there other hand in your wallet taking out hundreds of extra dollars for their PROFIT.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback regarding your daughter's 2026 Chevy Equinox purchase. We understand your concerns about the dealer added accessories pricing and transparency. Your feedback about clearer communication around these services is valuable to us, and we take your observations seriously. We hope your daughter enjoys her new Equinox and look forward to serving your family in the future.