Reviews
Write a reviewI went to look at a specific vehicle that they said they
I went to look at a specific vehicle that they said they had in stock. I even talked to 4 different people who called asking me to come in. When I got there they didn't have the vehicle there. The salesman pressured me super hard to sign paperwork and put a deposit on the car even though I hadn't even seen it yet. The other cars they tried to get me to buy kept going up in price. After hearing that I didn't like being pressured the manager called to tell me that I hadn't been pressured.
Lydia, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
My Equinox
Reliable is the only place I take my Chevrolet Equinox they treat me with respect and don't treat me like a dumb woman. They talk to me and explain everything to me.
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Customer service
Service staff not customer friendly but one person
Gemma, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Don't buy From Reliable Chevy on Campbell road!!!!
Awfull purchased a new 2022 Ltz pickup for 64,000 warranty 5,000 Ceramic coating 1600...and George Beesley wouldn't stand behind the warranty at all Awfull!!!! Don't waist your time!!!
Clifford, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
New car
Friendly went the extra to provide us with what we were looking for.
We appreciate you taking the time to leave us a positive review!
Don’t buy here
Worst car buying experience ever!!!! Would not recommend! Me and my wife wanted to buy a car big enough for our family! We bought a traverse it had some issues that was all suppose to be fixed before picking up and nothing was done when I was called to come get it! On way home there was a vibration and I messaged our salesman and told him about it. It took a month to get vehicle in was told it was transmission they changed it after having car for a month when we got car back it still had a vibration and now it sounded like an airplane taking off when we talked to salesman he said we ran out of our warranty thanks to the unreliable Chevrolet they never checked to see what was actually wrong with vehicle so now we are having to pay on 2 vehicles when we shouldn’t have to pay on traverse
Sandra criss
They were very good it took a while to get my car fixed as parts are hard to get but my only problem is they detailed my car and the most important thing not done was inside windshield it's streaked and they missed spots if I had paid for having car detailed I would have been very unhappy as I need to get windshield cleaned
Thank you for your positive feedback!
Multiple days with no word
Dopped car off 2 days ago for the transmission, have not head a word about it. And when i call there is no answer. I then connect to a different help desk who transfers me back to the service line just to sit there again with no answer. Initial help was good but follow through and information of service was not. Losing multiple work days with no information on if the repair was allowed by warranty or not.
Shawn, thank you for your feedback. We never want a customer to feel ignored while servicing their vehicle with us. We would like to speak with you about earning back your trust. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Great place to buy a truck
Great Truck buying experience. Matt Maxwell and his team treated me great.
We appreciate you taking the time to leave us a positive review!
Reliable Chevrolet Springfield Mo
Bryan was very helpful and answered any questions I had.
Our reputation is one of our top priorities. Your positive review is what we are always striving for!