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Reliable Chevrolet

(422 reviews)
Visit Reliable Chevrolet
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (417) 553-2982 (417) 553-2982
Used (417) 283-3232 (417) 283-3232
Service (417) 708-5098 (417) 708-5098

Inventory

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About our dealership

This seller has been on Cars.com since October 1999.
Welcome to Reliable! For over 40 years we have served the people of Missouri with honesty integrity and respect. With a full service body shop and auto repair center that is second to none our service will be matched by no one! We will beat our competitors' best offers to earn your business and we provide service with all major insurance providers and work on any make or model vehicle - no matter what you drive we can fix it! We are the premier dealership in Southwest Missouri! Come Experience Reliable Chevrolet and Infiniti of Springfield!
Experience Reliable Chevrolet and Infiniti of Springfield your Premier Dealer in Southwest Missouri!

Service center

Phone number (417) 708-5098

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Chevrolet from DealerRater.

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Their service department is horrible. I have had my truck there three times and every time they do something wrong. The first time was having a part replaced and they bent my hood. Second time was an oil change and we found a nail in one of the tires, it was not there before. Today I had an oil change and they had left my lights on for at least three hours so they had to jump start my truck. They did not reset the oil life and I had a low tire alert. I will never use their service department again.

Their service department is horrible. I have had my truck there three times and every time they do something wrong. The first time was having a part replaced and they bent my hood. Second time was an oil change and we found a nail in one of the tires, it was not there before. Today I had an oil change and they had left my lights on for at least three hours so they had to jump start my truck. They did not reset the oil life and I had a low tire alert. I will never use their service department again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pato was amazing during the stressful time of buying a vehicle. 10/10 would come back to see Pato!

Pato was amazing during the stressful time of buying a vehicle. 10/10 would come back to see Pato!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're thrilled that our team made your vehicle buying experience exceptional. Your kind words mean the world to us at Reliable Chevrolet, and we look forward to serving you again in the future!

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I travel a lot for work and I need a dependable work truck and I wanted some nice comforts. Dillon Turner spent some time with me making my deal happen. I am now the proud owner of a 2025 Chevy Silverado 2500 TrailBoss. I love my truck and its safety features are great. I get compliments on my truck every where I go. Dillon knows his trucks and he could explain all the features and help me get set up and ready to roll when I walked out the door. He has definitely earned my respect and I am proud to recommend him. My truck is a serious investment and I wanted a professionals opinion. I waited a few months to give this review because I wanted to see if the truck was all that Dillon said it was. He was right on. I highly recommend you go see Dillon Turner at Reliable Chevrolet, if you looking to purchase a new or preowned vehicle. He will work to get you what you want. Thanks Dillon!

I travel a lot for work and I need a dependable work truck and I wanted some nice comforts. Dillon Turner spent some time with me making my deal happen. I am now the proud owner of a 2025 Chevy Silverado 2500 TrailBoss. I love my truck and its safety features are great. I get compliments on my truck every where I go. Dillon knows his trucks and he could explain all the features and help me get set up and ready to roll when I walked out the door. He has definitely earned my respect and I am proud to recommend him. My truck is a serious investment and I wanted a professionals opinion. I waited a few months to give this review because I wanted to see if the truck was all that Dillon said it was. He was right on. I highly recommend you go see Dillon Turner at Reliable Chevrolet, if you looking to purchase a new or preowned vehicle. He will work to get you what you want. Thanks Dillon!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! We're thrilled that Dillon found you the perfect 2025 Chevy Silverado 2500 TrailBoss for your work needs. It's great to hear you're satisfied with the truck's features and performance. Thank you for recommending Dillon and Reliable Chevrolet!

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This is my third vehicle when they have went downhill since my last. Vehicle xxxxxxleft and they only made excuses instead of fixing and it's a brand new truck.. I guess I'm gonna have to go somewhere and pay for that to be fixed myself. They said drive 1000 miles and see if it's still pulls. I suppose they're gonna buy me new tires since the alignment off.. I have needed things three times since the purchase and the salesman has never followed up. The only time he followed up is when he needed something for himself.. save your money and go to another dealership. Blade is a horrible representative.

This is my third vehicle when they have went downhill since my last. Vehicle xxxxxxleft and they only made excuses instead of fixing and it's a brand new truck.. I guess I'm gonna have to go somewhere and pay for that to be fixed myself. They said drive 1000 miles and see if it's still pulls. I suppose they're gonna buy me new tires since the alignment off.. I have needed things three times since the purchase and the salesman has never followed up. The only time he followed up is when he needed something for himself.. save your money and go to another dealership. Blade is a horrible representative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback regarding your recent vehicle purchase and follow-up experience. We understand your concerns relate to vehicle drivability observations as well as communication and responsiveness after the sale. Our team remains committed to reviewing customer concerns and supporting appropriate next steps through our standard service and sales processes. If you would like to discuss this further, we encourage you to reach out to Eric Shoemaker, our General Manager, at 417-522-1617.

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Chris Rothwell was very helpful with the service my husband and I received. He offer us certain things to maintain our 2024 Chevy Colorado. Our Colorado was service for oil change and tire rotation. It was fast and reliable. Available in 1 hour.

Chris Rothwell was very helpful with the service my husband and I received. He offer us certain things to maintain our 2024 Chevy Colorado. Our Colorado was service for oil change and tire rotation. It was fast and reliable. Available in 1 hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are privileged to have provided you and your husband with such excellent service for your 2024 Chevy Colorado. It's wonderful to hear that Chris Rothwell was helpful in guiding you through maintenance options and that your oil change and tire rotation were completed efficiently within an hour.

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Reliable conducted routine service with appointment on my Equinox. Service rep was helpful and courteous and I was on my way in 20 minutes.

Reliable conducted routine service with appointment on my Equinox. Service rep was helpful and courteous and I was on my way in 20 minutes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's wonderful to know that we were able to get you back on the road quickly while maintaining the quality service you expect. Your feedback reinforces our commitment to providing efficient, professional automotive care, and we truly appreciate your trust in Reliable Chevrolet for your vehicle's needs.

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Dillon Turner was outstanding! He listened to what we wanted, could afford and made it happen. We walked away knowing we had made a solid investment. Our car was perfect, and so was our salesman Dillon who helped us understand all the features of our car. He is professional, very knowledgeable and will make you feel like family. There used to be old saying about car salesmen and jokes were made , but I tell you don’t listen to those. Dillon has integrity, and he works with you and for you . I am sharing this review because I like to pass on good news to my family and friends. It was good news to come home with my new car and in the budget I had determined worked for me. Thanks Dillon and thank you Reliable Chevrolet! Well done

Dillon Turner was outstanding! He listened to what we wanted, could afford and made it happen. We walked away knowing we had made a solid investment. Our car was perfect, and so was our salesman Dillon who helped us understand all the features of our car. He is professional, very knowledgeable and will make you feel like family. There used to be old saying about car salesmen and jokes were made , but I tell you don’t listen to those. Dillon has integrity, and he works with you and for you . I am sharing this review because I like to pass on good news to my family and friends. It was good news to come home with my new car and in the budget I had determined worked for me. Thanks Dillon and thank you Reliable Chevrolet! Well done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are absolutely thrilled to hear about your exceptional experience with Dillon and our team at Reliable Chevrolet. It's wonderful to know that Dillon took the time to truly understand your needs and budget, and that he was able to help you find the perfect vehicle while staying within your financial comfort zone. His dedication to explaining all the features and making you feel like family reflects the genuine care we strive to provide every customer.

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We had the BEST experience at Reliable Chevrolet with Victor! Honestly, this was hands down the best car buying experience we?ve ever had. Victor was incredibly helpful from start to finish and genuinely listened to what we needed and wanted without all the typical dealership pressure and fluff. Everything was straightforward, honest, and just good business. We?ve bought several vehicles over the years, and usually you leave a dealership feeling a little taken advantage of or wondering what you missed? but not here. We truly felt like Victor and the team did everything they could to help us get an amazing deal while also making a financially smart decision for our family. They were transparent, patient, helpful, and made the whole process feel easy instead of stressful. We left feeling excited, taken care of, and honestly just really impressed. Highly recommend Victor and Reliable Chevrolet if you want people who genuinely care and treat you right!

We had the BEST experience at Reliable Chevrolet with Victor! Honestly, this was hands down the best car buying experience we?ve ever had. Victor was incredibly helpful from start to finish and genuinely listened to what we needed and wanted without all the typical dealership pressure and fluff. Everything was straightforward, honest, and just good business. We?ve bought several vehicles over the years, and usually you leave a dealership feeling a little taken advantage of or wondering what you missed? but not here. We truly felt like Victor and the team did everything they could to help us get an amazing deal while also making a financially smart decision for our family. They were transparent, patient, helpful, and made the whole process feel easy instead of stressful. We left feeling excited, taken care of, and honestly just really impressed. Highly recommend Victor and Reliable Chevrolet if you want people who genuinely care and treat you right!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Alana! We're thrilled to hear about your outstanding experience with Victor and our team. It means the world to us that you felt genuinely heard and supported without any pressure or stress. We're honored that this was your best car buying experience yet, and we appreciate you taking the time to share your positive feedback. Thank you for choosing Reliable Chevrolet!

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I had an excellent experience from start to finish. The staff was welcoming, knowledgeable, and never made me feel pressured during the process. They took the time to answer all my questions, explain financing options clearly, and helped me find a vehicle that fit both my needs and budget.

I had an excellent experience from start to finish. The staff was welcoming, knowledgeable, and never made me feel pressured during the process. They took the time to answer all my questions, explain financing options clearly, and helped me find a vehicle that fit both my needs and budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear about your outstanding experience with our team! Your feedback about feeling welcomed and supported throughout the entire process means so much to us. We're delighted that our staff took the time to thoroughly address your questions and provide clear information about financing without any pressure. It's wonderful to know we helped you discover a vehicle that perfectly matches what you were looking for within your budget. Thank you for sharing your positive experience - it truly makes our day at Reliable Chevrolet!

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They were very helpful. They were able to get me everything I asked for and more!

They were very helpful. They were able to get me everything I asked for and more!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are elated to hear about your positive experience with our team. It's wonderful to know that our staff provided the helpful service you needed and that we could deliver everything you were looking for and even exceed those expectations. Your satisfaction means everything to us at Reliable Chevrolet, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with exceptional service in the future.

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