Reliable Chevrolet

Bryant Boyd was so professional but definitely a blast. It didn't even feel like I was buying a car. There was no stress and absolutely no pressu...re to do anything.

The service department is terrible! Spent nearly 10 hours, TEN HOURS, over the course of 2 days, sitting in the waiting area, waiting on a repair that... was supposed to be "just a couple of hours". The first two to three hours of my first visit was spent diagnosing the issue, which ended up being a single thermostat housing issue. The next three hours was spent fighting me, and the dealership I bought the car from, on warranty coverage. They refused to accept my warranty coverage of the repair evwn though it was clearly losted in the details. My hometown dealer ended up covering my bill by credit card because Reliable really wanted somebody to pay for this warranty covered repair out of pocket. By the time the payment was sorted out it was too late in the day to actually complete the repair, so I waited around for almost another hour, until after closing time, until someone finally handed me the keys to my car. I brought the car back in the next day to actually get the repair done, again "should only be an hour or two". This time I sat in the waiting room for another 3+ hours. Finally my service tech simply walked up to me, handed me the keys and said goodbye. Not once did anyone apologize to me for how long it was taking or offer me anything other than cheap free coffee. I can guarantee I will never be getting my car serviced at this place again. I'd rather pay for repairs somewhere else, out of pocket, than fight these crooks on warranty repairs.

the sales staff don't care about the customers. The GM is rude and doesn't care about any reviews. Definitely not customer friendly. Many r...equests from us to explain the many features of the automobile we purchased went unanswered In a nut shell the worst dealer we have ever dealt with