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Reliable Chevrolet

(439 reviews)
Visit Reliable Chevrolet
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (417) 553-2982 (417) 553-2982
Used (417) 283-3232 (417) 283-3232
Service (417) 708-5098 (417) 708-5098

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since October 1999.
Welcome to Reliable! For over 40 years we have served the people of Missouri with honesty integrity and respect. With a full service body shop and auto repair center that is second to none our service will be matched by no one! We will beat our competitors' best offers to earn your business and we provide service with all major insurance providers and work on any make or model vehicle - no matter what you drive we can fix it! We are the premier dealership in Southwest Missouri! Come Experience Reliable Chevrolet and Infiniti of Springfield!
Experience Reliable Chevrolet and Infiniti of Springfield your Premier Dealer in Southwest Missouri!

Service center

Phone number (417) 708-5098

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Chevrolet from DealerRater.

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There were none of the games you often encounter at other dealerships. They offered a fair value for my trade-in, especially compared with the low offers I?d received elsewhere. That was the first sign I was at the right dealership. Their new vehicle pricing was better than most other dealerships, and the staff were professional throughout the process. All of that, along with the little things they did well, added up to a five-star experience.

There were none of the games you often encounter at other dealerships. They offered a fair value for my trade-in, especially compared with the low offers I?d received elsewhere. That was the first sign I was at the right dealership. Their new vehicle pricing was better than most other dealerships, and the staff were professional throughout the process. All of that, along with the little things they did well, added up to a five-star experience.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience, Will. It means a lot to hear that the process felt straightforward and fair from start to finish. Getting a strong trade-in value and competitive pricing on a new vehicle are things every customer deserves, and we are glad that came through clearly during your visit. We will pass along your kind words to the team, feedback like this keeps us motivated to keep doing things the right way.

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Cody Lane and the service team in the used car department was awesome. Great communication from Cody, service was able to get a new battery in, test the alternator, and get us back on the road. Cody took my opinions and questions into consideration and did not dismiss my concerns.

Cody Lane and the service team in the used car department was awesome. Great communication from Cody, service was able to get a new battery in, test the alternator, and get us back on the road. Cody took my opinions and questions into consideration and did not dismiss my concerns.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your experience with Cody and the service team! It is great to know that Cody kept communication clear throughout the process and made sure your concerns were heard and taken seriously. Getting you back on the road quickly with a new battery and a checked alternator is exactly the kind of service we aim to provide. We appreciate you taking the time to share this, Dustin, and we look forward to being there for you whenever you need us.

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Josh Clayton is absolutely wonderful to work with. He goes above and beyond! This is my second purchase from Reliable Chevrolet and was glad to have Josh work with me again. They were able to get me financed for a price I could afford. They are honest and trustworthy and stand by their promises. Just ask for Josh!!!

Josh Clayton is absolutely wonderful to work with. He goes above and beyond! This is my second purchase from Reliable Chevrolet and was glad to have Josh work with me again. They were able to get me financed for a price I could afford. They are honest and trustworthy and stand by their promises. Just ask for Josh!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you immensely for sharing this feedback with us! It is wonderful to hear that Josh made such a strong impression and that your experience at Reliable Chevrolet was a positive one. Knowing that you felt taken care of, found a payment that worked for you, and trusted us enough to return for a second purchase means a great deal to us. We will be sure to pass along your kind words to Josh!

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My experience with the Reliable family. John Smittle made it easy, someone i would recommend to my grandmother or best friend. It was a really great time. I'll for sure be purchasing my next vehicle at Reliable Chevrolet!

My experience with the Reliable family. John Smittle made it easy, someone i would recommend to my grandmother or best friend. It was a really great time. I'll for sure be purchasing my next vehicle at Reliable Chevrolet!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback, Ryan! It means a lot to hear that your experience felt comfortable and easy from start to finish. John will be thrilled to know he made such a strong impression, and we love hearing that you would feel confident recommending him to the people closest to you. We look forward to welcoming you back when it is time for your next vehicle!

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We were very pleased with the service Jeremiah provided. He was knowledgeable and helpful. Thank you!

We were very pleased with the service Jeremiah provided. He was knowledgeable and helpful. Thank you!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are absolutely thrilled to hear about your experience with Jeremiah! It means a lot to know he was able to provide knowledgeable and helpful service throughout your visit. We will be sure to share your kind words with him. Thank you for taking the time to leave such a thoughtful review, and we look forward to seeing you again at Reliable Chevrolet!

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Always had a great experience with Reliable Chevy. No complaints at all. All employees go above and beyond.

Always had a great experience with Reliable Chevy. No complaints at all. All employees go above and beyond.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you immensely for the kind words, Trevor! It means a lot to hear that every visit has been a great one. Our team takes real pride in going the extra mile for our customers, and it is great to know that effort comes through. We look forward to seeing you again!

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Our Salesman, James, was nice and very knowledgeable about the vehicles we were interested in.

Our Salesman, James, was nice and very knowledgeable about the vehicles we were interested in.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear that James made such a positive impression during your visit! It is always great to know our team is taking the time to really understand what our customers are looking for and sharing their knowledge along the way. Thank you, Kayla, for taking the time to share your experience, and we hope to see you again at Reliable Chevrolet!

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Awesome experience, sales staff were awesome highly recommend them Jesse and Josh both great guys

Awesome experience, sales staff were awesome highly recommend them Jesse and Josh both great guys

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful to hear that your experience with us was such a positive one! Jesse and Josh are wonderful examples of what our team is all about, and it means a lot to know they made such a great impression. Thank you for the kind words and for recommending us — we hope to see you again down the road!

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Jeremiah was extremely helpful and courteous. Went above and beyond helping get our family a new car.

Jeremiah was extremely helpful and courteous. Went above and beyond helping get our family a new car.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful feedback! It is great to hear that Jeremiah went above and beyond to help your family find a new car. We take pride in having team members who are both helpful and courteous, and it means a lot to know that came through during your visit. We hope you and your family are loving the new car!

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Buying process was smooth and easy. Completely satisfied with it. However, 75 miles later I have a low tire that is leaking. Reliable Chevy did not offer to have Chevy in my town, which is 185 miles away, to pick it up and fix it. Was told i would have to take it there and get it fixed. I explained that I work, but was still not offered any help after purchasing a brand new 2026 Colorado. Disappointing to say the least.

Buying process was smooth and easy. Completely satisfied with it. However, 75 miles later I have a low tire that is leaking. Reliable Chevy did not offer to have Chevy in my town, which is 185 miles away, to pick it up and fix it. Was told i would have to take it there and get it fixed. I explained that I work, but was still not offered any help after purchasing a brand new 2026 Colorado. Disappointing to say the least.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're sorry about the tire issue and the inconvenience it has caused. Please contact us so we can assist you further.

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