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Sales Closed
Service Closed
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.6
163 lifetime reviews.
  • Top notch service

    Driving from Jefferson city to Springfield a wedding ring was dropped in between the seats and we tried to get ourselves but couldn't. We called R...

    Dealer Response

    Nicole, I wanted to personally take the time out to thank you very much for sharing your great experience with us here at Reliable Chevrolet. Thi...


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    Driving from Jefferson city to Springfield a wedding ring was dropped in between the seats and we tried to get ourselves but couldn't. We called Reliable Chevrolet and Jose said to bring it down he could help us! We brought it in and they immediately came out and began working. After awhile of not finding it they take the Tahoe inside to take the seat off. The offered us food, water and eventually gave us a ride to our lunch we had planned. They offered to pick us up when we were done. Ryan showed up a little later and brought the ring!! They even brought the Tahoe with them so we wouldn't have to go back. And they wouldn't let us pay anything. Amazing service, extremely professional and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Nicole, I wanted to personally take the time out to thank you very much for sharing your great experience with us here at Reliable Chevrolet. This is an awesome story and I'm glad we had the opportunity to provide a great experience for you and your family. I will relay this review to Jose and Ryan. I'm sure it will make their day to hear you took the time leave this review. Thanks again and drop by anytime your in town... Nate Reynolds General Sales Manager Reliable Chevrolet


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  • Stereotypical used car experience

    We were interested in an Expedition we saw on cars.com and scheduled an appointment with a Reliable Chevrolet salesman the next day. When we show...


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    We were interested in an Expedition we saw on cars.com and scheduled an appointment with a Reliable Chevrolet salesman the next day. When we showed up, no one knew anything about our appointment and the salesman was gone. Another salesman showed us the vehicle and then the typical song and dance process began. They looked at my trade in and then low balled the estimate. I had told them I wasn't interested in a lot of back and forth between the salesman and the sales manager, yet that is what they were trying to do. I told them i wasn't interested in their offer and was about to leave when the salesman wanted to know what I wanted, I told him and he went back to the manager. What good is a salesman if they can't make the sale themselves? He came back and offered a cash deal without a trade-in. I wasn't interested in a deal without trading in so I got up to leave and he tried to get me to counter. I had already told them what it would take. We left. The next day I got an email from the general manager following up and wanting to know if there were any questions, or if the price didn't work, was there anything he could do. Canned email I'm sure, but nice touch. I emailed him back and told him to give me his absolute best offer and if I like it, they had a sale. He said they don't like to give their best offer but in this case he would. It was $800 more than the salesman had told me the "out the door" price was the day before. He replied that there was no way they would have sold it for the salesman's price and that he would talk to sales. The last few dealers I've purchased vehicles from have all treated me with more respect and we have come to terms almost immediately without all the games the "Big Lot" plays. Two days after that I get a phone call from the salesman we were supposed to see wanting to know if we were coming back in to see the Explorer, we had looked an an Expedition. I suppose Chevrolet people don't really know the difference between Ford vehicles, but you would have thought that there internal note system would have been better. I am not at all impressed with sales department. I'm still willing to buy the Expedition if they meet my price and stop the horseplay before I decide to buy an airplane. At that point, I'm no longer interested in a ground vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchase

    Great salesperson. Quick and complete sales process.

    Dealer Response

    Thanks for giving our store five stars! It was our pleasure to serve you!


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    Great salesperson. Quick and complete sales process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for giving our store five stars! It was our pleasure to serve you!


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Service & Repair

About Our Dealership

Dealer on Cars.com since October 1999

Welcome to Reliable! For over 40 years, we have served the people of Missouri with honesty, integrity and respect. We also have a body shop and auto repair center that is second to none. We are a volume-based retailer, which means that we must do everything we can to ensure consistent traffic. We will beat our competitors' best offers to earn your business for the long haul! We service all major insurance providers and work on any make or model vehicle - no matter what you drive, we can fix it! We want to be your Chevrolet Infiniti Mercedes dealer in Springfield; give us a try and discover the Reliable difference!

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