Royal Auto Group

Max was great! Got me my car. My new truck is good. Thanks royal auto

Ron was very knowledgeable and took great care of me! Management Staff were very helpful !

Max hooked me up with a good ride and helped me out with, come check him out

Very friendly staff, they were able to get me into the car that I wanted even with my tough credit situation. At a good payment too!

Very nice staff, easy experience, nice and clean cars, they got me into the vehicle I wanted even with my rough credit situation

GREAT PLACE! TRANSACTION WAS VERY FAST. HIGHLY RECOMMENDED. STAFF WAS VERY KNOWLEDGEABLE AND WORKS WITH YOU.

Contacted the dealership and spoke with Ron he assured me I could get into something even with my credit not being the best and he came through and hooked me up with a nice card, got me a good payment too!

I bought a car there and the exhaust went after 5 days and they told me not there problem. Had to have it repaired at my local repair shop. Real nice people till they get your money, then its not there problem. Do not buy anything from them

Stay away. This dealership isn’t about doing the right thing. Went on a Saturday and test drove a van. Everything was great until I went to test windshield wipers and water started pouring into the van. Literally pouring in. Pointed this out and they wanted to keep it for weekend before finalizing sale to make sure it wasn’t anything crazy. Ended up just being a disconnected water line. During that weekend, they siphoned the gas from a full tank to almost empty. (Confirmed by service this so done) and also someone smoked and drove in the vehicle. Had an additional 100 miles on it and smelled so bad it was like bearable on drive home. Zero smell during test drive. Me and my wife would have smelled it. We’re 2 months out and still has odor. 2 weeks after purchasing I reached out to Max the sales rep. He was and is a pleasure to work with, sadly he works for this company. Let him know the AC is blowing hot and it’s the first nice day to tell. He said bring in and they will fix. Brought it in today and they wanted to charge me $100 as a deal because it’s normally $300 to recharge the AC that should have been done during 125 checkpoint. GM Ed said he’s charging me because I didn’t buy the extended warranty and he wouldn’t of sold the car during the initial sale. I paid cash and they gave me a $300 discount off the sticker price. Really beat them up apparently. I paid the $100 after arguing with them as they don’t care about you or the car the minute it leaves regardless if it’s their issue or not. I don’t ever write reviews but this scummy treatment deserves it. If they will do it to me and it’s their fault, imagine what they will do to you. Do the right thing and take care of the issue when it was sold as a car with cold AC. The excuse they gave was if they had to recharge it previously they would of charged more for the car so they won’t recharge and do the right thing. Their 125 pt inspection is a lie. Take care to your own mechanic. Don’t be a fooled by them. Bad upper management and ownership. Siphoned the gas!!! That’s a Huge Red Flag!

I was looking at a Chevy impala on the website it says $16,995. I got in contact with them. I was trying to see the price was flexible so it could fit in my budget. The person who answered the phone just said how about you come and look at it and then we can talk pricing. I pull up and they tell me car is priced at $20,000. I tried telling them no in a million ways. They were more persistent at trying to throw me this car for $20,000 than they were trying to work with me. They were really trying to scam me!!! I came on here and left a review 2 days ago, they just called me and asked me to remove the review. l'd personally think if they actually cared about their customers they should've asked how can they make it up to me not just blankly asking me to remove it and invalidating my feelings.