Berglund Buick GMC

Reviews

4.9
(13 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Buick Regal

Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!

5.0

GMC17

Very friendly and helpfully. All my questions were answered with knowledge and excellent. Found the dealership to be clean and very welcoming.

5.0

Great!

My husband and I were in a bind trying to get a bigger vehicle for our family while having negative equity. They got us in the vehicle we needed! Wonderful service.

5.0

Ford Service

I wanted to say a huge thank you to Ann and TJ and mostly Tom Gilbert. I took my Ford Explorer in for repairs and received the best experience I have ever received. I have always taken my Ford's to Magic City in Roanoke, but I have learned that giving some time and faith in my local dealership is what I should have been doing all along. I wanted to say thank you to Tom and Ann for outstanding customer service and giving me the opportunity to be happy with my decision of bringing my vehicle to you. Once I was done and the repairs were completed, my checkout process with Kelsey was wonderful. She made my day with her smile and kindness that she showed me. Thank you for all you have done for me, in providing my car with proper repairs.

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

5.0

Mr.

My wife and I owned a 2005 F-150 which we purchased at Berglund and when it came time to trade we went back to Berglund because of the great customer service. We traded for a 2011 Ford F-250 to pull our fith wheel camper. Dustin Brown our sales person was very polite and helpful during the process. All of my cars and trucks are serviced at their great service center.

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

5.0

Bought a Ford!

My wife and I went in to buy her a new vehicle & I walked out with two! Dustin Brown the sales rep was so helpful & Michael the manager helped me get a great deal on both vehicles. We even got top dollar for my trade in. Very pleased!

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

5.0

Wonderful buying experience.

My salesman Dustin Brown went the extra mile this past December to help me find a car that was right for me, and made the experience more wonderful by providing a warm atmosphere, a smile, and a pressure free shopping experience. Would recommend to everyone. Thanks Berglund of Bedford.

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

5.0

Got my Terrain!

Had an excellent buying experience at Berglund of Bedford. Our sales rep Dustin Brown was very helpful & even emailed us to check on how we were doing with our new car. My husband was very pleased with the service we received. The process, even on a busy day was made easy with the great company of their friendly staff.

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

5.0

Great service and attention

Great experience. Easy to work with. Told them what we wanted and they delivered. Available when we needed them. Found everyone to be fair, honest and accomodating. Would definitely buy from them again.

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

4.0

great experience

Darryle Saunders was excellent. This was a very positive buying experience, and buying a used item is one of the most challenging experiences.....I am very happy with my transaction!

Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

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