Skip to main content

Berglund Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–5:00pm
Tuesday 7:30am–7:00pm 7:30am–5:00pm
Wednesday 7:30am–7:00pm 7:30am–5:00pm
Thursday 7:30am–7:00pm 7:30am–5:00pm
Friday 7:30am–7:00pm 7:30am–5:00pm
Saturday 7:30am–6:00pm 7:30am–1:00pm
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berglund Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!

Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Very friendly and helpfully. All my questions were answered with knowledge and excellent. Found the dealership to be clean and very welcoming.

Very friendly and helpfully. All my questions were answered with knowledge and excellent. Found the dealership to be clean and very welcoming.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My husband and I were in a bind trying to get a bigger vehicle for our family while having negative equity. They got us in the vehicle we needed! Wonderful service.

My husband and I were in a bind trying to get a bigger vehicle for our family while having negative equity. They got us in the vehicle we needed! Wonderful service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I wanted to say a huge thank you to Ann and TJ and mostly Tom Gilbert. I took my Ford Explorer in for repairs and received the best experience I have ever received. I have always taken my Ford's to Magic City in Roanoke, but I have learned that giving some time and faith in my local dealership is what I should have been doing all along. I wanted to say thank you to Tom and Ann for outstanding customer service and giving me the opportunity to be happy with my decision of bringing my vehicle to you. Once I was done and the repairs were completed, my checkout process with Kelsey was wonderful. She made my day with her smile and kindness that she showed me. Thank you for all you have done for me, in providing my car with proper repairs.

I wanted to say a huge thank you to Ann and TJ and mostly Tom Gilbert. I took my Ford Explorer in for repairs and received the best experience I have ever received. I have always taken my Ford's to Magic City in Roanoke, but I have learned that giving some time and faith in my local dealership is what I should have been doing all along. I wanted to say thank you to Tom and Ann for outstanding customer service and giving me the opportunity to be happy with my decision of bringing my vehicle to you. Once I was done and the repairs were completed, my checkout process with Kelsey was wonderful. She made my day with her smile and kindness that she showed me. Thank you for all you have done for me, in providing my car with proper repairs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

My wife and I owned a 2005 F-150 which we purchased at Berglund and when it came time to trade we went back to Berglund because of the great customer service. We traded for a 2011 Ford F-250 to pull our fith wheel camper. Dustin Brown our sales person was very polite and helpful during the process. All of my cars and trucks are serviced at their great service center.

My wife and I owned a 2005 F-150 which we purchased at Berglund and when it came time to trade we went back to Berglund because of the great customer service. We traded for a 2011 Ford F-250 to pull our fith wheel camper. Dustin Brown our sales person was very polite and helpful during the process. All of my cars and trucks are serviced at their great service center.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

My salesman Dustin Brown went the extra mile this past December to help me find a car that was right for me, and made the experience more wonderful by providing a warm atmosphere, a smile, and a pressure free shopping experience. Would recommend to everyone. Thanks Berglund of Bedford.

My salesman Dustin Brown went the extra mile this past December to help me find a car that was right for me, and made the experience more wonderful by providing a warm atmosphere, a smile, and a pressure free shopping experience. Would recommend to everyone. Thanks Berglund of Bedford.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

My wife and I went in to buy her a new vehicle & I walked out with two! Dustin Brown the sales rep was so helpful & Michael the manager helped me get a great deal on both vehicles. We even got top dollar for my trade in. Very pleased!

My wife and I went in to buy her a new vehicle & I walked out with two! Dustin Brown the sales rep was so helpful & Michael the manager helped me get a great deal on both vehicles. We even got top dollar for my trade in. Very pleased!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

Had an excellent buying experience at Berglund of Bedford. Our sales rep Dustin Brown was very helpful & even emailed us to check on how we were doing with our new car. My husband was very pleased with the service we received. The process, even on a busy day was made easy with the great company of their friendly staff.

Had an excellent buying experience at Berglund of Bedford. Our sales rep Dustin Brown was very helpful & even emailed us to check on how we were doing with our new car. My husband was very pleased with the service we received. The process, even on a busy day was made easy with the great company of their friendly staff.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

Great experience. Easy to work with. Told them what we wanted and they delivered. Available when we needed them. Found everyone to be fair, honest and accomodating. Would definitely buy from them again.

Great experience. Easy to work with. Told them what we wanted and they delivered. Available when we needed them. Found everyone to be fair, honest and accomodating. Would definitely buy from them again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review

Darryle Saunders was excellent. This was a very positive buying experience, and buying a used item is one of the most challenging experiences.....I am very happy with my transaction!

Darryle Saunders was excellent. This was a very positive buying experience, and buying a used item is one of the most challenging experiences.....I am very happy with my transaction!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
Overall facilities
3.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.

Show full review
See all 13 reviews