Baugh Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
71 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    June 1, 2020

    Very friendly. Answered all my questions and explained how to use different things and apps on the car. Thanks Wesley and Brad

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 10, 2020

    I'm deeply disappointed with the purchase and non repair of my vehicle from this dealer through the internet. Car was delivered with engine not detailed... or cleaned and a ding on the roof c pillar. Baugh Ford didn't return my calls or e-mails when requested to reimburse me the $156.50 for repairs. Also, didn't refund Title fees that I had to pay again in GA. My communication was to Tommy, Owner and Brad, General Sales Mgr.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Baugh Fo...rd, LLC. We can assure you that it was truly not our intention to disappoint you during this process. Please give Eddie Moore a call at (205) 280-4100 and we will do our best to make this better. We hope to hear from you soon.

  • October 10, 2018

    best people in town glad I stop in and talk to the guy that Baugh Ford I loved the this place and I will be Back

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You Tony! It's ALWAYS a pleasure to see you!

  • 5.0 out of 5
    March 5, 2020

    The owner of the dealership personally sat down with me and asked what we could do to make this deal happen. He went above and beyond for me and that... means a lot. I will certainly stay a customer...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Johnny, thank you for leaving such a great review and high star rating. We set high expectations for ourselves so it?s gratifying to hear you had a gr...eat experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

  • 5.0 out of 5
    February 9, 2020

    Brad Blankenship made this the easiest car buying experience I have ever had. He had the truck delivered to me to test drive, then had the paperwork delivered... to me to complete the purchase. I never had to leave Shelby County. I will definitely work with Baugh Ford again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2020

    Brad will go over backwards to work hard to get your needs covered. Simplified process overall!!! Very easy and the service after the sell is worth a... ton itself!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2020

    Eddie Moore at Baugh Ford was Great . He found the perfect car for my son on a Saturday, and we were driving home in it happy on Monday. Great people,... and great customer service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Veronica! Thank You Soooo Much for taking the time to share your thoughts with us. One of the rarely mentioned benefits of this business would be ...the fascinating and wonderful folks we get to spend a little time with. You and your family were a pleasure to do business with and a joy to spend time around! We look forward to assisting y'all with your transportation needs for many years to come. Thanks again!

  • 5.0 out of 5
    January 11, 2020

    I was very pleased with my service to my Ford 150. It was done in a good time. Everything was checked out!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. One of the benefits of our work that rarely gets mentioned is that we get to meet a l...ot of Great people. It was a pleasure having you at Baugh Ford and we look forward to seeing you again in, ohhhh. 5000 miles or so-:)

  • 5.0 out of 5
    December 23, 2019

    Mr. Blankenship, was amazing! He took care of everything. Very professional and easy to work with. I would definitely recommend Baugh Ford.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    Great group of staff. Everyone worked together to make sure I got exactly what I wanted and followed up after the sale to make sure things were working... right and running smoothly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received ...and thank you again for choosing Baugh Ford! Safe travels!

View More Reviews