Reviews
Write a reviewI needed an oil change for my high performance car so I took it to my Local ford dealership I?ve never bought a car there but they are always so friendly and I have had a good experience in the past have always used them for all my service and repair needs this time. I decided to wait on my car. I had no one that could pick me up so I stayed in the lobby waiting area , while I was waiting. I saw my car sitting in the parking lot I heard a car crank up that sounded like mine, looking up, I realized it was at that time. I heard the engine being revved up and my car being double clutched which I don?t drive it that way so to a employee that was there I mentioned that I don?t drive my car like that and I didn?t appreciate it being driven that way and didn?t see what reason they would to pull it in for an oil change He said he would say something about that and I said no don?t I don?t want to cause problems so I thought it was probably just a one time thing and then they drove my car back out to the parking lot. It happened again so other than that it was an ok experience. The work was done and they were polite I just didn?t like the way they drove my car.
I needed an oil change for my high performance car so I took it to my Local ford dealership I?ve never bought a car there but they are always so friendly and I have had a good experience in the past have always used them for all my service and repair needs this time. I decided to wait on my car. I had no one that could pick me up so I stayed in the lobby waiting area , while I was waiting. I saw my car sitting in the parking lot I heard a car crank up that sounded like mine, looking up, I realized it was at that time. I heard the engine being revved up and my car being double clutched which I don?t drive it that way so to a employee that was there I mentioned that I don?t drive my car like that and I didn?t appreciate it being driven that way and didn?t see what reason they would to pull it in for an oil change He said he would say something about that and I said no don?t I don?t want to cause problems so I thought it was probably just a one time thing and then they drove my car back out to the parking lot. It happened again so other than that it was an ok experience. The work was done and they were polite I just didn?t like the way they drove my car.
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- Overall experience
- 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Terri , we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Eddie Moore at (205) 280-4100 at your earliest convenience and we will do our best to make this right.
Brad Blankenship is as easy to deal with as you can imagine. This is 7-8th vehicle buying from him and Baugh Ford.
Brad Blankenship is as easy to deal with as you can imagine. This is 7-8th vehicle buying from him and Baugh Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I ask several questions about the truck ie; How to start the truck, how to put it into 4 wheel drive and some other questions. They pretty much told me to figure it out. I have never had this kind of response when purchasing a new vehicle.
I ask several questions about the truck ie; How to start the truck, how to put it into 4 wheel drive and some other questions. They pretty much told me to figure it out. I have never had this kind of response when purchasing a new vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
They always provide me with top notch service. They provide great pricing and delivered the vehicle to my home.
They always provide me with top notch service. They provide great pricing and delivered the vehicle to my home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership has been amazing to work with. This is my second vehicle from them, I will continue to use them for any needs and wants! Thank you Baugh Ford for being so helpful and getting me in my brand new vehicle!
This dealership has been amazing to work with. This is my second vehicle from them, I will continue to use them for any needs and wants! Thank you Baugh Ford for being so helpful and getting me in my brand new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shane Aldridge is the best! I love my new F250! My experience at Baugh Ford was excellent.
Shane Aldridge is the best! I love my new F250! My experience at Baugh Ford was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly, helpful and knowledgeable about the process of buying new or used vehicles. Made the buying process simple
Very friendly, helpful and knowledgeable about the process of buying new or used vehicles. Made the buying process simple
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome sales customer experience. Picked Baugh Ford because it was local town dealership and they delivered the quality service wanted by anyone.
Awesome sales customer experience. Picked Baugh Ford because it was local town dealership and they delivered the quality service wanted by anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service today at Baugh Ford. In and out for an oil change in an hour.
Excellent service today at Baugh Ford. In and out for an oil change in an hour.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Baugh Ford is the example all dealerships should strive to be, courteous and knowledgeable. The moment we walked in the door, we felt welcome. No pushy salesman, just willing to help. Thank you Baugh Ford!
Baugh Ford is the example all dealerships should strive to be, courteous and knowledgeable. The moment we walked in the door, we felt welcome. No pushy salesman, just willing to help. Thank you Baugh Ford!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car