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Baugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baugh Ford from DealerRater.

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I needed an oil change for my high performance car so I

I needed an oil change for my high performance car so I took it to my Local ford dealership I?ve never bought a car there but they are always so friendly and I have had a good experience in the past have always used them for all my service and repair needs this time. I decided to wait on my car. I had no one that could pick me up so I stayed in the lobby waiting area , while I was waiting. I saw my car sitting in the parking lot I heard a car crank up that sounded like mine, looking up, I realized it was at that time. I heard the engine being revved up and my car being double clutched which I don?t drive it that way so to a employee that was there I mentioned that I don?t drive my car like that and I didn?t appreciate it being driven that way and didn?t see what reason they would to pull it in for an oil change He said he would say something about that and I said no don?t I don?t want to cause problems so I thought it was probably just a one time thing and then they drove my car back out to the parking lot. It happened again so other than that it was an ok experience. The work was done and they were polite I just didn?t like the way they drove my car.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Terri , we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Eddie Moore at (205) 280-4100 at your earliest convenience and we will do our best to make this right.

Brad Blankenship is as easy to deal with as you can

Brad Blankenship is as easy to deal with as you can imagine. This is 7-8th vehicle buying from him and Baugh Ford.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I ask several questions about the truck ie; How to start

I ask several questions about the truck ie; How to start the truck, how to put it into 4 wheel drive and some other questions. They pretty much told me to figure it out. I have never had this kind of response when purchasing a new vehicle.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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They always provide me with top notch service.

They always provide me with top notch service. They provide great pricing and delivered the vehicle to my home.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership has been amazing to work with.

This dealership has been amazing to work with. This is my second vehicle from them, I will continue to use them for any needs and wants! Thank you Baugh Ford for being so helpful and getting me in my brand new vehicle!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Shane Aldridge is the best!

Shane Aldridge is the best! I love my new F250! My experience at Baugh Ford was excellent.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly, helpful and knowledgeable about the

Very friendly, helpful and knowledgeable about the process of buying new or used vehicles. Made the buying process simple

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome sales customer experience.

Awesome sales customer experience. Picked Baugh Ford because it was local town dealership and they delivered the quality service wanted by anyone.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleased

Excellent service today at Baugh Ford. In and out for an oil change in an hour.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Baugh Ford is the example all dealerships should strive

Baugh Ford is the example all dealerships should strive to be, courteous and knowledgeable. The moment we walked in the door, we felt welcome. No pushy salesman, just willing to help. Thank you Baugh Ford!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.