Gebhardt BMW

My middling score has to do with my recent experience with paying off my lease vehicle. I have purchased two vehicles from Gebhardt and the sales process was fine. Where things tend to be less satisfying is the protracted process of dealing with the business manager. It takes an excessively long time to "close the deal." I spent two plus hours there to simply write the check to pay off my car. And, I left without copies of the many documents I signed - by that time I was at my wits end. - my bad for not catching that. The dealership's bad for not have a more robust process that allowed that to happen. None of the people listed below were who I dealt with.

I have purchased 5 new BMW's from this dealer over the past 20 years. The sales team this time was absolutely great. This purchase was an ix3 that was ordered 5 months in advance and Ryan and Tom kept me informed throughout the process.

This is either the 4th or 5th car I have leased from Gebhardt. At this point I don't even shop other dealerships. They are fantastic in all respects.

Very friendly dealership from John to the top. It was a pleasure working with him

Good vehicle. Professional service. No complaints about anything. Looking forward to a good experience with the new vehicle.

Easy and smooth transaction Justice was very knowledgeable and wasnt pushy during the test drives!

John Tynan was very professional with excellent customer service skills. I am grateful. Thank you!

Aileen was super super helpful and easy to talk to! I knew what car I was there for, and she made it super simple for me to get the car the same day!

Aileen was incredibly nice, professional, and helpful throughout the entire car buying process. She made sure I was happy with my new vehicle and that I received a fair deal on my trade-in. I really appreciate all of her help and would definitely recommend her!

My car sadly caught on fire and was a total loss. I had to buy a car quickly and my husband and I are car people. We had a long list of possible cars to try out in a hurry. Our first stop was Gebhardt. I have used them for service before and thought of buying a car from them a few times. Tony was the sales person and he worked hard to give us a good deal without being pushy, let me drive fully, and was knowledgeable in showing us all the options in the car. We walked away because the purchase was something necessary but unexpected and we were hoping to find a car that was a bit cheaper. Our experiences at Fisher Acura, Flatirons Subaru, Audi of Denver and Planet Hyundai were all absolutely terrible. We tried to purchase a Subaru WRX from Flatirons Subaru and they screwed up the sale horrendously. Next we decided on purchasing the Hyundai Elantra N and the whole experience was a little too relaxed, although the sales person was very nice, he seemed to have no interest in making the sale and made no effort to find another car for us. The one they had had features we didn’t want. So, kismet brought us back to Gebhardt! Once again the service was amazing from the moment I walked back in. We went on an extended drive in the car to make sure it was the right one and he was helpful and paid attention to my concerns. Buying the car was an amazing experience from there. It was my first new car purchase and I am SO glad I had it with Gebhardt. Also extremely pleased with the car, the value of it, the follow-up from the dealership and BMW in general. It was a stretch to buy this car, but completely worth it because of the dealership and their customer service.