Reviews
mirror replacement
took my truck in to have the passenger mirror replaced and it only tool around an half hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Ford Dealership and Service Departmnet
Danny and the team at Harris Ford Service is outstanding. Wouldn't think of having my car serviced anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Harris Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Clutch Assembly
Although this service was installing the 3rd Clutch Assembly, it was handled very professionally. BTW that is the 4th counting the original.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harris Ford Service is Great!
I had a great experience with Danny at Harris Ford. He is very professional and friendly, and helped take care of the problem in a very timely manner. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harrison Ford
As always my service writer Danny took the best care of both me and my car. He is just the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
C Max purchased from Harris Ford in 2013
Most enjoyable auto purchase and continuing care experience I have ever had. No joke.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alexander, it is great to read such wonderful comments about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Good service, one remaining issue
We brought our 2003 Focus wagon in to have a service person install a left front headlight bulb that we brought with us. MC served us in arranging this; it too about 45 minutes, which we expected. One problem remains: the green light on the dash instrument panel that normally only shows when using the turn signal is now on all the time whenever the headlights are on. There must be some `glitch? in the bulb connection causing this...so we will need to return to the Harris service dept. to have this checked out -when we can fit this into my son?s work schedule.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Danny in service always gives me the time and service i have come to expect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Hidden flaws that the dealer knew about
I had a terrible experience and it was through many days with many employees at this location. they are selling a ford Focus RS 2017 with major paint defect and knew about it but tried to sell it without mentioning it and wanted to sell it as is without even trying to reduce the price once i noticed in person the defect. instead they offered to wash the car... i would expect a new car to come clean in the first place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Harris Ford Lincoln. We would like the chance to talk to you further so please do call us at (844) 242-7129 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Ford Explorer
As usual, the service was terrific and thorough, including the car wash. My only disappointment was the parts for the recall were not available for installation. This means I will have to make another trip.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!