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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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37500 Maintenance

Service was prompt when entering service bay. Requested service was reviewed, additional service was recommended and reviewed and after service tech inspected the vehicle brake replacement was recommended and explained. Service advisor Michael Weatherman assured all service discussed was fully documented and correct, gave me a completion time and arranged a service shuttle to take me home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall

Took my car in for a recall notice. Was able to set up appointment at day and time I needed. Took 2 hours. Picked up when it was done. Service people so friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Super PRO Service Advisor

Nick Ruth is super professional and friendly service advisor. The new service building is awesome, very spacious waiting room with the usual honda amenities thats a cool reason to wait & relax until they completed service on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30K Service

Scott Cheuvront is my go to Service Agent, always on par and always courteous. Very professional when it comes to the needs of my Ridgeline, Fit and Type R. Gets the job done right and makes every effort to ensure you are satisfied. The only service agent I go to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service

I made appointment and time quotes were pretty exact. The car runs smooth. Customer service was great. Spoke to the mechanic and he was kind enough to not talk over my ability to understand my car issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly service department with timely service....

Very friendly service department with timely service. Made proper arrangements to have me in and out based off my time restriction. Put my needs first which I truly appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service experience

Nick did a good job. The service was completed in a timely manner and provided good customer service. I bought my car at this dealership and did not have a good experience with my salesman, Mike Yim, who seemed to care very little about providing good service, but Nick is service did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

The new service center is nice. You just pull-up and the door opens for you to drive over the new Tire tread and alignment monitor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr Weatherman is very personable and wasn’t pushy. He...

Mr Weatherman is very personable and wasn’t pushy. He explained the cost and charges of the service clearly. He gave an accurate time frame for when the car would be finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service advisor Scott Cheuvront was very professional and...

Service advisor Scott Cheuvront was very professional and kept me up to date as my vehicle was getting serviced. The wait was not long, great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.