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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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Great service

Again great service. Have been there the last few times this month to diagnose an AC problem. They realize there’s a leak and it will be fixed once parts are in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Belair Honda service

Good service with all respect and the construction going on. Cannot wait for car wash this is the only dealer that does not wash cars. I have been to a few like Anderson and O?Donnell and cars are always washed after service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best service

Hello, I bought a car Honda Accord last week and I am really thankful to Stanislav. He gave me a good recommendation and help me to make the best choice. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership experience- Jacque Brown si superb

Personality- 5/5 Dealership space- 5/5 Dealership Cleanliness-5/5 Dealership initiation to sale-5/5 Jacque was great to show the car, offered us to drive. Even Though we drove at other heritage we briefly looked into (2) colors. Jacque arranged the both cars for us. He and the team honored the sale deal from June internet quote. Overall he knows about the car and very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly Service

I really enjoyed my experience at Heritage Honda. I was helped by Kenan Davis. He was very helpful and very friendly. I would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome dealership!

Had a great experience with the service department both times I have been there. Quick and efficient and the service writer was great! I have had two different service writers and both were awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased

Prompt service—was prepared to leave the car overnight but they had it done in a couple of hours. The problem turned out to be exactly what Scott predicted which indicates that he knows his stuff. Very friendly. All I. All, I couldn’t have been happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, efficient and courteous service!

Scheduled our 1st oil change. Nick was friendly and knowledgeable. He made us aware of a recall on the C-RV. Overall great 1st visit! Keep up the excellence! Remember, behind every repair order is a person just like YOU...that is exactly the type of service I want/need and that is what I recieved from your dealership! Yours Respectfully, Donald and Vickie Cox

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

CRV EX

CRV EX the best option for our lifestyle The dealership had a great inventory to choose from and gave us the best deal possible! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Satisfied

Nick Sloan was very helpful. He really went to bat for us and was able to save us significant money on an expensive repair.Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.