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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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Service went above and beyond.

Even though I thought the missing screw and fastener from side wheel and heat shield during my vehicle service, was not at fault. They still replace it free of charge, also remove the debri inside the heat shield. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

100,000 mile check up

Nick Sloan is the gentleman who regularly takes care of my CRV! He is very knowledgeable as to what my CRV needs!! He is also the only one who realized I was a Veteran and gahas given me a Veteran's discount since!! For this I am very thankful!! He should be commended on his work ethic, professionalism & personality. This is the only vehichle that I have ever owned that I have taken to any dealership as I used to do my own repairs I am extremely happy with your work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, thorough and quick service

Took my Honda Pilot in for service and Scott Cheuvront was my Service Advisor. He is always friendly and takes his time to go over everything with you to make sure you understand. Highly recommend him as an advisor. I will be requesting my future appointments with him. A+++. You know it's a good dealership when every time you go you see the same people to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service

My service advisor Nick Sloan treats my car as if it was his own. Very happy with the service Nick provides me. Nick informs me of any problems with my car and advises me accordingly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Honda dealership in Baltimore

The sales team and the service guys are excellent and knows what the customer needs. From the set up of appointment to buy the car to the test drive, Mr Brown understands the customers needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Diagnosing a tapping in engine

The entire team was very proffesional and the issue was diagnosed within an hour. I highly recommend this service center. Would go back again and will have my family and friends use Heritage Honda in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Regular service

I have missed Honda and the customer service at Heritage Honda (bel air Honda) they continue to give high quality service. Scott was friendly and had my discount coupon already calculated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy crv customer

Couldn’t of been happier with the service department. I was instantly met and my car taken back. Stopped inside updated my info and everything was explained to me. My car was done in no time. Next time I will wait for the service since it was done in a very timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast and efficientservice

Excellent service. Quick personable staff. Gave me an informed stats lon what I may need in the future. Will definitely return for future service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Accord

I worked with Nicole today for the purchase of my third Honda. She went above and beyond to help in all ways possible to make thing as simple as possible. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.