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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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Great dealership!

We purchased a 2019 Honda CRV. The dealership was easy to work with. Our salesman, Chris Donahoo, was very knowledgeable about the car and all its features. We had a very positive experience with Heritage from the salesman through the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car

I would like to say a HUGE THANK YOU to Stan, Blake and Andrew for doing everything possible to get me into a brand new car that I ABSOLUTELY LOVE. I am beyond happy and blessed for everything they did. HIGHLY RECOMMENDED IF YOUR LOOKING FOR A NEW OR USED CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air

New Car

I would like to say a HUGE THANK YOU to Stan K., Blake and Andrew for doing everything possible to get me into a brand new car that I ABSOLUTELY LOVE. I am beyond happy and blessed for everything they did. HIGHLY RECOMMENDED IF YOUR LOOKING FOR A NEW OR USED CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cadillac Escale

Repeat customer. Necole Skonecki is friendly and thorough and we will buy from her again. She made sure we have all the documents ready to make the process smooth and fast. She provided the best customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy auto purchasing experience.

I had a good experience purchasing a crv here. They met my needs and got a better financing rate than I could from my personal bank. I started looking online and Chris Donahoo was very helpful every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Honda Accord purchase experience

We have recently purchased a 2019 Honda Accord EX-L from Heritage Honda Bel Air. Our primary sales person was Nicole Skonecki. She was excellent in every facet of our purchase experience. She accomadated our schedule by expertly maneuvering us through the various required stages of the purchase. We would also like to thank Chris Schroeder for his help in the purchase, if it wasn’t for him I don’t think we would have achieved the deal that we got. Mike Dowdy in finance was very helpful as well. Enclosing, our overall experience was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience

The gentlemen who helped me today were very helpful and didn't make me feel pressured at all. They were patient and answered all of my questions. 10 out of 10 would recomend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience @ Heritage Bel Air Honda

What a great experience I had buying my new Honda Insight. I worked with Jonathan Solovey and I couldn't be more pleased with his Customer Service. He's very personable and didn't pressure me like other dealerships I've gone to in the past. Jonathan gets 5 STARS in my book!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful and efficient

Everything was wonderful. Jacque took the time to answer all of our questions and was a pleasure to work with. We would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Annoying and frustrating experience with sales staff

***0 rating..*** Annoying and frustrating experience with sales people. I came all the way from PA to buy this car on the agreement that they will reduce the price by $1000. I was getting the the car for same price from some other dealers. They checked with 2-3 managers and asked me to come. When I arrived they pulled my credit history and told they can’t give me the car for the price they agreed. So I increased my offer by $200 e tea. They applied loan to 3-4 banks and asked me to pay original price ( no less of $1000) again and not honoring the agreed price. They should have told me clearly before I come there. They wasted my 2.5 hours for nothing. I ended up not buying the car. worst experience ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.