Reviews
Oil change and tire rotation
Excellent experience. Employees were helpful and treated me with respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent to hear Jennifer! We always strive to provide each and every customer with superior service and it sounds like the team hit it out of the park. We will see you again soon - and thanks for Making it Malloy.
Very easy to work with. Great customer service. No...
Very easy to work with. Great customer service. No hassle. Was able to everything from work and all I had to do was come in and sign and leave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear! Those are some awesome compliments - thanks so much! We are always thrilled to hear that the team at Malloy Ford of Winchester took great care of an another amazing customer. Thanks so much for Making it Malloy!
Malloy Ford
Routine scheduled service for my 2012 F150 Platinum, was treated like gold since I purchased the vehicle there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow! Great to hear Corinne! At Malloy Ford of Winchester we always strive to make every customer feel like the super star they are. Sounds like the team is taking great care of you! We will see you again soon and thanks for Making it Malloy!
great buying experience ;great sales staff ;no hassle ;
great selection and wonderful folks to deal with ; would recommend to friends and family ; and their finance department is second to none , many finance sources and they shopped for the best rates to fit my financial needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing! We are glad to hear that the team at Malloy Ford of Winchester took such great care of you. It is fabulous to find the perfect vehicle - but it is even more fabulous to find that vehicle at the perfect price! Great work and thanks for Making it Malloy!
Malloy Ford The Best
Raoul was the best and helped me through the whole process. I wish it didn't tasske so long but they made it less painful and were with me the whole time making it more fun
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the awesome review Jody! We think Raoul is a super star - so glad to hear he took good care of you! We will see you again soon. Thanks for Making it Malloy!
Malloy Ford was terrific! I love Audrey. She was...
Malloy Ford was terrific! I love Audrey. She was patient, kind and extremely knowledgeable. My second vehicle from Mally. I will buy again from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing! We absolutely love Audrey - she is everything you described and more! We are so glad to hear you got superior service from our super star, and we will see you again soon!
Recall
Went for an airbag recall, great service. Service took much less time than expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
So glad to hear that your service experience with Malloy Ford of Winchester was a great one! Fast and reliable are what we are aiming for every time and we are thrilled to hear that the team provided top notch service! We will see you again next time Jacob!
Buying Experience
It was a great buying experience. The salesman, Steve Whittington, was outstanding and extra helpful. The finance person was very informative and looked out for my best interest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we are so happy to hear that your experience at Malloy Ford of Winchester was a great one. We think Steve is outstanding as well - what a great shout out! Purchasing a car, especially the financing portion, can be incredibly stressful and it is great to know that the team took such fabulous care of you. A stress free experience is rare enough - much less one where you can truly trust the sales team is looking out for your best interest. Thanks so much for sharing this experience with us, these are some of the best compliments we could ask for! Thanks for Making it Malloy!
Great Experience!
Everyone was great and made the experience effortless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to hear Douglas! We always aim to make the entire experience as easy and stress free as possible. It sounds like the team at Malloy Ford of Winchester did exactly that! Thanks so much for taking the time to share - and thanks for Making it Malloy!
explorer oil change
Oil change and filters. Not an exiting repai but needed. Was able to have same day service as I was in town for the afternoon. Service desk gave me a heads up on next service and charges. So I?m better prepared.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great to hear the team took good care of you, Bob! We are excited to see you again next time! Thanks for Making it Malloy!