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Malloy Ford of Winchester

(661 reviews)
Visit Malloy Ford of Winchester
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
New (888) 493-6358 (888) 493-6358
Used (888) 494-3266 (888) 494-3266
Service (888) 495-1247 (888) 495-1247

Reviews

(661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malloy Ford of Winchester from DealerRater.

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Professional, efficient, friendly......

I have been buying FORDS and Ford Service from Malloy for 5 years......I got great FORD vehicles and excellent Malloy service......have never had a dispute or disappointment. My only concern with this business is that it seems to have too much turnover of competent personnel, but I suspect this is a common problem with auto dealerships in general.....and since Malloy owns several other dealerships in Winchester and Virginia, some transfers of personnel is inevitable. In any event, I give this dealer five stars for its customer service, and FORD for its terrific vehicles. Ted Fries Winchester Va

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the positive review, Theo! We appreciate your business and having you as part of our Malloy family! - The Malloy Ford of Winchester Team

Happy customer

Shopped around at numberous dealers, within 100 mile radius. Was treated very well here, and got a much better deal than anyone one else , not even close. Negations was much more tolerable than normal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, David! We appreciate your business! - The Malloy Ford of Winchester Team

Malloy Ford

Our salesman, Gannon McNamara was very knowledgeable and courteous. He receives 5 stars as well and would be recommended to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Woohoo! Thank you for the 5-stars, Eric! - The Malloy Ford of Winchester Team

Escape to Gatlinburg

Cody was our sales rep and did an awesome job for us. I highly recommend him for all of your sales needs! He?s the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive review, Julie! - The Malloy Ford of Winchester Team

Recall

Very good service, on time and well done! Shuttle service was also great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive review, Brian! - The Malloy Ford of Winchester Team

Very helpful and informative. Very responsive and...

Very helpful and informative. Very responsive and knowledgeable. Willing to help to get the deal done. Overall it was an okay experience and quick deal. Car was not at all cleaned when picking up.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice People

The salesmen went out of their way to find what I wanted. They even gave me a vehicle to drive for an evening to see if it was what we wanted. Now, the downside. I used the DAV 'X' plan to purchase the vehicle. I wanted to also use my Military Appreciation rebate ($500.00). I was initially told my service (USCG) was not part of the program. After an education of what the CG was I was allowed to apply for the rebate program and was granted the rebate only to be told I could not use it. After spending 29 years in the military with four tours in a hostile area I didn't think it was right that Ford offered the rebate and then said I couldn't use it. ? Anyway, the dealer did give me an additional amount for my trade that made up for the rebate, but that is beside the point. All in all, I did get a really nice vehicle. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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I receive friendly help, and, what I think was a good deal.

I receive friendly help, and, what I think was a good deal. I would recommend this dealership to others. I was pleased with the customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

service

great service - great people - and honest, reliable, courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fiesta

Great experience. Summer was great to work with. Recommend reaching out to her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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