Reviews
Professional, efficient, friendly......
I have been buying FORDS and Ford Service from Malloy for 5 years......I got great FORD vehicles and excellent Malloy service......have never had a dispute or disappointment. My only concern with this business is that it seems to have too much turnover of competent personnel, but I suspect this is a common problem with auto dealerships in general.....and since Malloy owns several other dealerships in Winchester and Virginia, some transfers of personnel is inevitable. In any event, I give this dealer five stars for its customer service, and FORD for its terrific vehicles. Ted Fries Winchester Va
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Theo! We appreciate your business and having you as part of our Malloy family! - The Malloy Ford of Winchester Team
Happy customer
Shopped around at numberous dealers, within 100 mile radius. Was treated very well here, and got a much better deal than anyone one else , not even close. Negations was much more tolerable than normal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, David! We appreciate your business! - The Malloy Ford of Winchester Team
Malloy Ford
Our salesman, Gannon McNamara was very knowledgeable and courteous. He receives 5 stars as well and would be recommended to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Woohoo! Thank you for the 5-stars, Eric! - The Malloy Ford of Winchester Team
Escape to Gatlinburg
Cody was our sales rep and did an awesome job for us. I highly recommend him for all of your sales needs! He?s the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review, Julie! - The Malloy Ford of Winchester Team
Recall
Very good service, on time and well done! Shuttle service was also great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive review, Brian! - The Malloy Ford of Winchester Team
Very helpful and informative. Very responsive and...
Very helpful and informative. Very responsive and knowledgeable. Willing to help to get the deal done. Overall it was an okay experience and quick deal. Car was not at all cleaned when picking up.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Nice People
The salesmen went out of their way to find what I wanted. They even gave me a vehicle to drive for an evening to see if it was what we wanted. Now, the downside. I used the DAV 'X' plan to purchase the vehicle. I wanted to also use my Military Appreciation rebate ($500.00). I was initially told my service (USCG) was not part of the program. After an education of what the CG was I was allowed to apply for the rebate program and was granted the rebate only to be told I could not use it. After spending 29 years in the military with four tours in a hostile area I didn't think it was right that Ford offered the rebate and then said I couldn't use it. ? Anyway, the dealer did give me an additional amount for my trade that made up for the rebate, but that is beside the point. All in all, I did get a really nice vehicle. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I receive friendly help, and, what I think was a good deal.
I receive friendly help, and, what I think was a good deal. I would recommend this dealership to others. I was pleased with the customer service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
service
great service - great people - and honest, reliable, courteous
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fiesta
Great experience. Summer was great to work with. Recommend reaching out to her!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
