Reviews
I feel very safe leaving my car with Price Leblanc Lexus.
I feel very safe leaving my car with Price Leblanc Lexus. I have the utmost trust with everyone there. I especially liked meeting and working with Hannah
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. We're thrilled to hear that you feel safe and trust our team with your vehicle. Hannah will be delighted to know that you enjoyed working with her. Your feedback is greatly appreciated and encourages us to continue providing the best service possible.
Great customer service.
Great customer service. They made sure every aspect of my our purchase was clearly explained.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team provided great customer service and ensured that every aspect of your purchase was clearly explained. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Very helpful and friendly people.
Very helpful and friendly people. Made sure I was taken care of, and made the process easy and effortless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Payten. We're thrilled to hear that our team was able to provide you with a helpful and friendly experience. Our goal is always to make the process easy and effortless for our guests. We appreciate your feedback and look forward to serving you again.
I have had a bad experience with Price Leblanc service
I have had a bad experience with Price Leblanc service team several times. But i can guarantee this will definitely be the last. I like the dealership, i don't like Service department. I have had one too many disappointments with the service staff. This last visit was the final straw. I asked for air to be put in my passenger rear tire because it said it was low. Now its time to check out she says my tire has a nail in it and they cant repair it because i did not purchase it form the dealerahip. And i need to take it back to where i purchased the tires from. Why not ask if i would like to purchase new tire from there? She was very dismissive and i felt disrespectful. I said ok, paid my bill she gave me my receipt no thank you or reminder to complete the survey or have a nice day. I will travel out of town to get my car serviced before being mistreated by your staff again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you encountered during your visit to our service department. Your feedback is important, and we're disappointed to hear about the issues you faced. Your comments will be shared with our team to ensure we improve in these areas. In the meantime, if you have any questions or would like to further explain your experience, then please give Michael Hutchinson, our Service Manager, a call at (225) 408-2205 or email him at mhutchinson@leblancauto.com.
Very convenient.
Very convenient. Loaned me a car. Kept me informed Staff was friendly and very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jodie, for taking the time to share your experience with us. We're thrilled to hear that you found our service convenient and that our team was able to keep you informed throughout your visit. It's wonderful to know that the loaner car and the professionalism of our staff made your experience a positive one. We truly appreciate your feedback and look forward to serving you again in the future.
Friendly service with Kim.
Friendly service with Kim. She was very knowledgeable also. My buying experience was exceptional and I would highly recommend Kim if I know anyone wanting to purchase a Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We are delighted to hear that Kim provided you with friendly and knowledgeable service, making your buying experience exceptional. Your recommendation means a lot to us, and we're thrilled to know that Kim made such a positive impression.
Very pleasant to work with Brandon Kelley.
Very pleasant to work with Brandon Kelley. He knew what I was looking for in a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about your experience with Brandon Kelley. We're happy to hear that he was able to assist you in finding exactly what you were looking for in a car. Your satisfaction is our priority, and it's wonderful to know that Brandon provided you with a pleasant experience.
I had an appt for 10:30 and I was there for 2 hits and 45
I had an appt for 10:30 and I was there for 2 hits and 45 minutes! What is the purpose of appointments?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We apologize for the delay you experienced during your appointment. We strive to provide timely service and understand how important your schedule is. If you have any questions or would like to elaborate further on your experience please feel free to contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.
The experience was great.
The experience was great. They exceeded my expectations on time of service. And my service representative was very professional and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Rob. We're thrilled to hear that your experience with us exceeded your expectations and that our team provided you with professional and friendly service. It's always our goal to ensure our customers feel valued and well taken care of. We look forward to serving you again in the future.
Byron made the buying process easier than going to the
Byron made the buying process easier than going to the grocery store. I've purchased a handful of cars in my life and never has the buying process been so effortless and enjoyable as it was with Byron. He is a true professional and I will definitely be coming back when I buy my next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Byron at Price LeBlanc Lexus. We are happy to hear that your car-buying process was not only effortless but also enjoyable. It's wonderful to know that Byron's professionalism made such a positive impact. We look forward to welcoming you back for your next purchase.