Reviews
I was pleased with the communication that I received from
I was pleased with the communication that I received from Trey Marks. Trey was very proficient and knowledgeable about the Lexus brand. He treated me with the utmost respect. I believe that because of his service I plan to be a Price Leblanc Lexus customer for life. I didn’t get the chance to communicate with Kim much due to her schedule but I thank her also. Hats off on the Lexus experience. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We're thrilled to hear that Trey provided you with proficient and respectful service, and that you had a positive Lexus experience. Your kind words about our team and your loyalty mean a lot to us. Thank you again for choosing Price LeBlanc Lexus.
Price LeBlanc always has impeccable service.
Price LeBlanc always has impeccable service. Every time. We will always stick with the Price LeBlanc family because of it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently experience impeccable service with us. Your kind words mean a lot to our team, and we're grateful to have you as part of the Price LeBlanc family.
Top notch service the minute we entered the doors.
Top notch service the minute we entered the doors. Friendly, professional and straightforward. Caleb Callahan is an exceptional communicator. Great first experience with Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for sharing your experience with us. We're thrilled to hear that you felt welcomed and well taken care of from the moment you arrived. It's wonderful to know that Caleb made such a positive impression with his communication skills. We appreciate your feedback and are delighted to have been part of your first experience with Lexus.
Everyone was friendly and informative.
Everyone was friendly and informative. Service was great. Very patient and helpful. They also worked well together.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Lorraine, for your kind words and for sharing your positive experience with us. We're delighted to hear that our team made your visit enjoyable and that their friendliness and teamwork left a great impression. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.
The dealership was very professional from the time I
The dealership was very professional from the time I arrived for service until the time my vehicle was returned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We're delighted to hear that our team provided you with professional service throughout your visit. Your satisfaction is important to us, and we appreciate your kind words.
I just bought a new Lexus because of the service
I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and reliable. The best thing about the service department is the personal service I received. They care about your comfort and are attentive to your needs. From the moment you pull up at the service department, you are greeted with smiling faces. As a single woman, I can’t imagine not having them in my life.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our service department has made such a positive impression on you. Our team takes great pride in providing honest, reliable, and personalized service, and it's wonderful to know that you feel comfortable and well taken care of. Your feedback is truly appreciated, and we're delighted to have you as part of our Lexus family.
Byron George helped me purchase a new Lexus.
Byron George helped me purchase a new Lexus. He legit to know me personally and helped me select the perfect car for my needs. His phone line has always been open for me to answer my multitude of questions. The price he quoted was fair. He thoroughly explained the differences of each car which helped me find the perfect vehicle. I can’t emphasize how helpful, courteous, and professional Byron is. He’s soft spoken and I felt no pressure whatsoever. I’m so glad I was referred to him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us. We're thrilled to hear that Byron provided you with such exceptional service and helped you find the perfect Lexus. It's great to know that his knowledge and approach made the process enjoyable and pressure-free for you. We truly appreciate your kind words and are delighted that you were referred to Byron.
I had terrible experience with other dealerships so I was
I had terrible experience with other dealerships so I was nervous about going, but it turned out wonderful. My salesperson was Scott he was busy but made time to speak with me and show me everything I wanted to see with no complaints. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. It's great to hear that Scott was able to make your visit a pleasant one and address all your needs. We appreciate your high recommendation and look forward to serving you again in the future.
The information that you put on the website if it’s not
The information that you put on the website if it’s not relevant for your location of franchise, then you need to communicate that and that frustrate your customers by having them to fill out a loan application and talk about warranties and different plans that do not exist or not relevant for your company
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your concerns. We strive to provide accurate and relevant information for our customers and understand the importance of clear communication regarding our services and offerings. Your feedback is invaluable in helping us improve, and we apologize for any confusion or frustration you may have experienced. If you have any questions or would like to elaborate further on your experience please feel free to contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.
I own a 2024 LC 500 and Lexus don’t keep a tire in stock.
I own a 2024 LC 500 and Lexus don’t keep a tire in stock. I had to wait 5 days. I had a nail in my tire and needed a new tire. This is unacceptable!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We understand how frustrating waiting for a new tire can be, especially when dealing with an unexpected situation like a nail. Your experience is important to us, and we are constantly working to improve our inventory and service to meet the needs of our customers better. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.