Reviews
Absolutely fantastic experience!
Absolutely fantastic experience! I worked with Erwin Kendrick a sales manager, from the moment we drove onto the lot he was very accommodating. Presented the price as advertised, and finished the paperwork while he treated us to dinner at a nearby restaurant. We were out of state buyers but the process was simple. I was just shopping but ready to buy a truck and was pleased to drive home to Indiana with my new F150. I will be back for future purchases!
Absolutely fantastic experience!
Absolutely fantastic experience! I worked with Erwin Kendrick a sales manager, from the moment we drove onto the lot he was very accommodating. Presented the price as advertised, and finished the paperwork while he treated us to dinner at a nearby restaurant. We were out of state buyers but the process was simple. I was just shopping but ready to buy a truck and was pleased to drive home to Indiana with my new F150. I will be back for future purchases!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciated the positive but not pushy approach from
We appreciated the positive but not pushy approach from our sales representative at Cole Ford.
We appreciated the positive but not pushy approach from
We appreciated the positive but not pushy approach from our sales representative at Cole Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They bait you with a price that is about 30% lower based
They bait you with a price that is about 30% lower based on applying every single eligible discount someone could qualify for. So unless you work for Ford, are an active military member, also a retired military member, a student, a firefighter, law enforcement, a teacher and a nurse, you will be paying significantly more than what they are showing on the website. They are farming for your info to sell to 3rd parties. Classic bait and switch. You were warned.
They bait you with a price that is about 30% lower based
They bait you with a price that is about 30% lower based on applying every single eligible discount someone could qualify for. So unless you work for Ford, are an active military member, also a retired military member, a student, a firefighter, law enforcement, a teacher and a nurse, you will be paying significantly more than what they are showing on the website. They are farming for your info to sell to 3rd parties. Classic bait and switch. You were warned.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Cole Ford LLC. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (517) 278-5661 and we will do our best to make this better. We hope to hear from you soon. General Manager, Erwin Kendrick at (517) 278-5661
Very friendly my salesperson was awesome I recommend my
Very friendly my salesperson was awesome I recommend my friends to see her for a new car
Very friendly my salesperson was awesome I recommend my
Very friendly my salesperson was awesome I recommend my friends to see her for a new car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was super friendly and helpful with everything.
Everyone was super friendly and helpful with everything. Even set up an appointment and got a chip filled in the window.
Everyone was super friendly and helpful with everything.
Everyone was super friendly and helpful with everything. Even set up an appointment and got a chip filled in the window.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!
I was treated just the way you should be from the moment
I was treated just the way you should be from the moment I walked through the door Gordon was great to deal with.
I was treated just the way you should be from the moment
I was treated just the way you should be from the moment I walked through the door Gordon was great to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful an said I can call anytime if I
Very friendly and helpful an said I can call anytime if I have any questions or concerns
Very friendly and helpful an said I can call anytime if I
Very friendly and helpful an said I can call anytime if I have any questions or concerns
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vince was fantastic to work and took care of everything.
Vince was fantastic to work and took care of everything. I bought the car online and it was delivered to my front door in another state. Very seamless transaction. I highly recommend Vince at Cole Ford Lincoln!
Vince was fantastic to work and took care of everything.
Vince was fantastic to work and took care of everything. I bought the car online and it was delivered to my front door in another state. Very seamless transaction. I highly recommend Vince at Cole Ford Lincoln!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was up there, with my cousin.
I was up there, with my cousin. A few months ago. He was looking for a vehicle. I dropped him off, than did some shopping. When I came back, I asked some of the service/parts people, a few questions, about the vehicle I had than. They gave me answers, in minutes, along with some prices. Last month I was in an accident, with a deer. So I started looking around. I remembered my cousin, not having anything bad, to say about your dealership. So I made some inquiries, thru the same person, he dealt with. She was very helpful, in finding me something I could afford. Even though it's not new, it's new to me, and I'm really enjoying, finding out what the buttons do... So yes I'm very happy!!!
I was up there, with my cousin.
I was up there, with my cousin. A few months ago. He was looking for a vehicle. I dropped him off, than did some shopping. When I came back, I asked some of the service/parts people, a few questions, about the vehicle I had than. They gave me answers, in minutes, along with some prices. Last month I was in an accident, with a deer. So I started looking around. I remembered my cousin, not having anything bad, to say about your dealership. So I made some inquiries, thru the same person, he dealt with. She was very helpful, in finding me something I could afford. Even though it's not new, it's new to me, and I'm really enjoying, finding out what the buttons do... So yes I'm very happy!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have purchased two new vehicles here and traded in
We have purchased two new vehicles here and traded in three. We were always treated fair and square and Kim and Steve were both great to deal with. A little haggling with fair and honest people is good for the soul.ππΊπΈπΊπΈπΊπΈ
We have purchased two new vehicles here and traded in
We have purchased two new vehicles here and traded in three. We were always treated fair and square and Kim and Steve were both great to deal with. A little haggling with fair and honest people is good for the soul.ππΊπΈπΊπΈπΊπΈ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car