Rusty Wallace Kia of Knoxville

Excellent Service and Staff! This is our second Seltos purchase with the gang! I would recommend them to anyone! Thanks Ben, Jordan, Brandon D., and Jake Bull!

i want to withdraw my previous issues with this dealership. jake has given me the $100 visa card that evidently was lost or stolen in the mail. i picked up the card yesterday and jake was most friendly and personable.. thanks again to jake for taking care of this

30000 miles and several appointments saying nothing is wrong with it, to finally decide there is a problem and will fix. A week of calls to try to see if part has shown up with no return phone calls. A month to schedule the car in to be fixed. I think there is a problem with this service center

The staff was super friendly and they told me exactly what was being done. The updates we were given made the wait not seem long

Bought new car through Toby Kaiser and he was great. Loved working with him. So helpful in all matters. Would use him again. He knew exactly what I needed.

We bought a new KIA OPTIMA and the engine has failed 3 times within a year and a half. My last visit was in January 2020. This should be a buy-back vehicle but all I get is the run around and a sorry. I was told that they could put me in a new KIA but that it would have the same engine - they are selling cars with known engine problems. I loved the saleman, but the policy and response to my car engine problem is unacceptable and I am out $26,000 and left with an unreliable vehicle. Selling defective cars hurts more than the customer. It hurts the sales force and the reputation of the dealership. This is not our first purchase from the Rusty Wallace group, but it is our last. Leslie Reynolds

I purchased a 2019 Kia Sorento less than 6 months ago. Have had all monthly maintenance done on time. There is less than 20k miles on the car. I had a low tire light come on that would not go off. Took the car in and they said they not only could not "patch" the tiny hole, I needed a brand new tire and an alignment done. Brand new car. I am a healthcare worker and have had 0 days off since this pandemic started. I can not afford $400.00 for a new tire, on a new car. I am still driving on the same tire, with the tire light on and hope I can make it to work. My patients depend on me. Thanks Rusty Wallace.

I arrived at three minutes before closing time, just to look at the used inventory. I was met by Walter Martin who took the time to show me their inventory, asked questions about what I was looking for, and then found me the car I ended up buying . Walter and the entire staff stayed to get me the best financing, and explained all my options in great detail. I would highly recommend Rusty Wallace Kia for your next car.

I bought a new Kia Sol a week ago and I brought my daughter on Saturday and she bought a new Kia Forte. I cannot say enough about Rusty Wallace Kia of Knoxville. I hate buying a car because of all the games they play BUT NOT THIS DEALERSHIP, they are straight forward and honest and the experience was nice. I RECOMMEND THIS PLACE TO ANYONE WHO WANTS A NEW CAR - GO SEE WALTER!

Great price on my new kia forte Great salesperson Brandon (blue)nobody could have been better to a customer than this dealership would highly recommend