Reviews
Gonzo walked me and my wife through the entire process not only did he provide exceptional service also we were able to connect personally and that made the process run a lot smoother. Thanks, Gonzo!
Gonzo walked me and my wife through the entire process not only did he provide exceptional service also we were able to connect personally and that made the process run a lot smoother. Thanks, Gonzo!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! I’m pleased to hear that you and your wife had a great experience with Gonzo at Sands Kia. It's always our goal to provide exceptional service while building personal connections with our customers. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Very friendly. Always send family to this dealership. Joe is very helpful & great customer service
Very friendly. Always send family to this dealership. Joe is very helpful & great customer service
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! I truly appreciate your support and am thrilled to hear that Joe provided you with great customer service. At Sands Kia, we strive to create a welcoming environment for all our customers. We look forward to helping your family in the future! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
I was referred by my daughter & Joe Williams was honest & reassuring~ I Love my 2026 Kia Seltos from Sands Kia!!!
I was referred by my daughter & Joe Williams was honest & reassuring~ I Love my 2026 Kia Seltos from Sands Kia!!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Teine! I’m thrilled to hear that you love your 2026 Kia Seltos and that Joe provided you with honest and reassuring service. I appreciate your daughter's referral and we look forward to assisting you again at Sands Kia! Enjoy your new ride! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
1-Star Review I am extremely disappointed with my experience at Sands Kia. I brought my 2013 Kia Optima to the dealership because it developed the P1326 knock sensor code after having the SC147 recall completed on May 28, 2019. Instead of thoroughly investigating my claim, I was told the engine was not covered because I could not provide maintenance records. I believe customers deserve a fair and honest evaluation, especially when a vehicle has had a safety recall performed. I left feeling that my concerns were dismissed rather than addressed. I have since opened a case with Kia Corporate to request an independent review of the dealership’s decision. Good customer service means listening to customers, explaining decisions clearly, and standing behind the manufacturer’s recall process. Unfortunately, that was not my experience at Sands Kia. I hope Kia Corporate reviews this matter carefully and that Sands Kia improves the way it handles customers with legitimate recall concerns. Until then, I cannot recommend this dealership based on my experience.
1-Star Review I am extremely disappointed with my experience at Sands Kia. I brought my 2013 Kia Optima to the dealership because it developed the P1326 knock sensor code after having the SC147 recall completed on May 28, 2019. Instead of thoroughly investigating my claim, I was told the engine was not covered because I could not provide maintenance records. I believe customers deserve a fair and honest evaluation, especially when a vehicle has had a safety recall performed. I left feeling that my concerns were dismissed rather than addressed. I have since opened a case with Kia Corporate to request an independent review of the dealership’s decision. Good customer service means listening to customers, explaining decisions clearly, and standing behind the manufacturer’s recall process. Unfortunately, that was not my experience at Sands Kia. I hope Kia Corporate reviews this matter carefully and that Sands Kia improves the way it handles customers with legitimate recall concerns. Until then, I cannot recommend this dealership based on my experience.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team has acknowledged this review.
The dealership and it's employees that i dealt with while buying my pre certified KIA K4 in April were all very helpful & knowledgeable. I really enjoyed my experience with Sands Kia.
The dealership and it's employees that i dealt with while buying my pre certified KIA K4 in April were all very helpful & knowledgeable. I really enjoyed my experience with Sands Kia.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your pre-certified Kia K4 with us at Sands Kia. Our team strives to provide helpful and knowledgeable service, and it's great to know that it made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Joe is the best I will definitely be coming back to get a suv from him in about a year he got us a great vehicle we love it so much thankyou joe
Joe is the best I will definitely be coming back to get a suv from him in about a year he got us a great vehicle we love it so much thankyou joe
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I am thrilled to hear that you had a great experience with Joe and that you love your new vehicle. We look forward to assisting you again when you're ready to get your SUV. Your satisfaction means a lot to us at Sands Kia! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
New location for this dealership, everything very nice. Joe walked us thru everything when we picked up our new vehicle, he went over all of the cars details. Thanks Joe .
New location for this dealership, everything very nice. Joe walked us thru everything when we picked up our new vehicle, he went over all of the cars details. Thanks Joe .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! I'm thrilled to hear that you had a positive experience at our new Sands Kia location and that Joe was able to assist you in picking up your new vehicle. I appreciate your feedback and we hope to see you again soon! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Wonderful service, Alex was easy and great to work with! No pressure! Explained everything clearly! Wonderful experience!
Wonderful service, Alex was easy and great to work with! No pressure! Explained everything clearly! Wonderful experience!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Bethany! I truly appreciate your kind words and am thrilled to hear that you had a wonderful experience at Sands Kia. I'm delighted to know that you found Alex easy to work with and that he provided clear explanations. Looking forward to seeing you again for your next visit! Sincerely, Ron Malvestuto, Service Director, [email protected], (623) 474-3344
Gonzo was great helping me out and offered excellent advice while negotiating the deal and happy with the car!
Gonzo was great helping me out and offered excellent advice while negotiating the deal and happy with the car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jake! I’m thrilled to hear that Gonzo provided you with excellent assistance during your car buying experience at Sands Kia. It's great to know you're happy with your new vehicle! I appreciate your feedback and we look forward to serving you again in the future. Enjoy your ride! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Joe was a great salesman! So helpful with all our questions!!!! Would go back to him in a heartbeat!
Joe was a great salesman! So helpful with all our questions!!!! Would go back to him in a heartbeat!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! I’m thrilled to hear that Joe provided you with such great assistance at Sands Kia. Your positive experience means a lot to us! We look forward to welcoming you back in the future. Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344