Reviews
If you're looking for someone honest, patient, knowledgeable, and genuinely committed to outstanding customer service, ask for Albert. He's earned our future business, and when it's time to buy a Telluride, he'll be the first person we call. My wife and I had an outstanding experience working with Albert. We arrived at the dealership about 25 minutes before closing, but you never would have known it. Albert greeted us outside, listened to exactly what we wanted and needed, and walked us through several vehicles that fit our criteria. He never rushed us, answered every question, and made us feel like we were his priority, even though it was the end of the day. By the end of the evening, we had narrowed our choices down to a few vehicles. Albert even offered to let us test-drive them after closing, but since we had already kept him late, we decided to come back the next day. The next morning, Albert texted us a list of vehicles that matched everything we were looking for and said he was available anytime we wanted to stop by. We texted him about 20 minutes before leaving to let him know we were on our way and which vehicle caught our attention. When we pulled into the lot, Albert was already sitting in the vehicle with the air conditioning running, ready for our test drive. That level of preparation and customer service really stood out. After the test drive, we knew we had found the right vehicle. Albert answered all our questions, explained the technology and features, and made sure we felt completely comfortable with our decision. Kyle, the General Manager, also made the buying process easy and gave me a fair value for my trade-in. Albert handled the paperwork efficiently, making the entire purchase quick and stress-free. Beyond being knowledgeable and professional, Albert was genuinely enjoyable to work with. He was friendly, easy to talk to, and always responsive throughout the entire process. Even more impressive, two weeks after we purchased our Sorento Hybrid, Albert reached out to check in and see how we were enjoying the vehicle. Most salespeople disappear after the paperwork is signed, but Albert truly cares about his customers long after the sale.
If you're looking for someone honest, patient, knowledgeable, and genuinely committed to outstanding customer service, ask for Albert. He's earned our future business, and when it's time to buy a Telluride, he'll be the first person we call. My wife and I had an outstanding experience working with Albert. We arrived at the dealership about 25 minutes before closing, but you never would have known it. Albert greeted us outside, listened to exactly what we wanted and needed, and walked us through several vehicles that fit our criteria. He never rushed us, answered every question, and made us feel like we were his priority, even though it was the end of the day. By the end of the evening, we had narrowed our choices down to a few vehicles. Albert even offered to let us test-drive them after closing, but since we had already kept him late, we decided to come back the next day. The next morning, Albert texted us a list of vehicles that matched everything we were looking for and said he was available anytime we wanted to stop by. We texted him about 20 minutes before leaving to let him know we were on our way and which vehicle caught our attention. When we pulled into the lot, Albert was already sitting in the vehicle with the air conditioning running, ready for our test drive. That level of preparation and customer service really stood out. After the test drive, we knew we had found the right vehicle. Albert answered all our questions, explained the technology and features, and made sure we felt completely comfortable with our decision. Kyle, the General Manager, also made the buying process easy and gave me a fair value for my trade-in. Albert handled the paperwork efficiently, making the entire purchase quick and stress-free. Beyond being knowledgeable and professional, Albert was genuinely enjoyable to work with. He was friendly, easy to talk to, and always responsive throughout the entire process. Even more impressive, two weeks after we purchased our Sorento Hybrid, Albert reached out to check in and see how we were enjoying the vehicle. Most salespeople disappear after the paperwork is signed, but Albert truly cares about his customers long after the sale.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us, Andrew! I'm thrilled to hear that you and your wife had such a positive experience working with Albert at Sands Kia. His commitment to outstanding customer service truly sets him apart, and I'm glad he was able to assist you in finding the perfect Kia Sorento Hybrid. It's fantastic to know that Albert's attentiveness and preparation made a difference during your visit. I appreciate your kind words, and we look forward to helping you when it's time to buy your Kia Telluride. Thank you for choosing Sands Kia, and we can't wait to see you again! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Helpful staff with very comfortable clean facilities and a large selection of various models to check out
Helpful staff with very comfortable clean facilities and a large selection of various models to check out
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rick! I’m pleased to hear you found our staff helpful and our facilities comfortable and clean. At Sands Kia, we take pride in offering a wide selection of models for you to explore. We look forward to assisting you again! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Joe was amazing. He is very knowledgeable and took the time to show us a lot of different cars on the lot. He also spent a good amount of time in the car showing all the different things that I could do. He gave me a second key, which was greatly appreciated. I really love my Sportage and thank Joe for being so very helpful.. Thank you, Joe. Sharon Cody
Joe was amazing. He is very knowledgeable and took the time to show us a lot of different cars on the lot. He also spent a good amount of time in the car showing all the different things that I could do. He gave me a second key, which was greatly appreciated. I really love my Sportage and thank Joe for being so very helpful.. Thank you, Joe. Sharon Cody
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Sharon, thank you for your wonderful review! I am happy to hear that Joe provided you with such exceptional service and helped you find the perfect Kia Sportage. Your satisfaction is our priority, and I appreciate your kind words. We hope to see you again at Sands Kia for any of your future automotive needs! Enjoy your new vehicle! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Joe was fantastic, he was patient when i was making the final decision, he answered all our questions and he went above and beyond to help get our used Kia in tiptop shape before we took it home. When we are in the market for another vehicle, we will come back to Sands Kia just for his expertise!
Joe was fantastic, he was patient when i was making the final decision, he answered all our questions and he went above and beyond to help get our used Kia in tiptop shape before we took it home. When we are in the market for another vehicle, we will come back to Sands Kia just for his expertise!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Ashleigh! I’m thrilled to hear that Joe provided you with exceptional service and helped make your experience at Sands Kia a positive one. I appreciate your kind words, and we look forward to assisting you again when you're ready for your next vehicle. Safe travels in your used Kia! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Everyone was great to work with and made the process really easy! Highly recommend them!
Everyone was great to work with and made the process really easy! Highly recommend them!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review, Kaitlin! I’m delighted to hear that you found everyone at Sands Kia great to work with and that the process was easy for you. Your recommendation means a lot to us! We look forward to assisting you again in the future! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
⭐⭐⭐⭐⭐ **Excellent Car Buying Experience!** The entire car-buying experience was fast, friendly, and stress-free. Joel “Gonzo” Gonzalez was knowledgeable, honest, and helpful throughout the process. Everything went smoothly, and I couldn’t have asked for a better experience. I would highly recommend this dealership to anyone looking to purchase a car!
⭐⭐⭐⭐⭐ **Excellent Car Buying Experience!** The entire car-buying experience was fast, friendly, and stress-free. Joel “Gonzo” Gonzalez was knowledgeable, honest, and helpful throughout the process. Everything went smoothly, and I couldn’t have asked for a better experience. I would highly recommend this dealership to anyone looking to purchase a car!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dina! I’m thrilled to hear that you had an excellent car-buying experience at Sands Kia. It’s great to know that Joel provided you with the knowledgeable and friendly service we strive for. I truly appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
The dealership was awesome, Gonzo was great to work with, he made me feel like I had known him for years. He was able to find the car that my wife and I very happy. He and Noel made the deal happen.
The dealership was awesome, Gonzo was great to work with, he made me feel like I had known him for years. He was able to find the car that my wife and I very happy. He and Noel made the deal happen.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Rick! I'm thrilled to hear that you had such a great experience at Sands Kia. It's wonderful to know that Gonzo and Noel were able to help you find the perfect car for you and your wife. I appreciate your kind words, and we hope to see you again soon! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Joe was amazing to work with. He was very knowledgeable and answered all my questions in a timely manner. I would highly recommend Joe for anyone’s next KIA purchase!
Joe was amazing to work with. He was very knowledgeable and answered all my questions in a timely manner. I would highly recommend Joe for anyone’s next KIA purchase!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Karene! I’m thrilled to hear that Joe provided you with exceptional service and was able to answer all your questions. At Sands Kia, we strive to ensure our customers have a great experience, and your recommendation means a lot to us. We look forward to assisting you with your next KIA purchase! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
The Kia Dealership was very nice and clean, very easy time with Albert. He was so friendly and we had no hassle. We knew little about what we wanted but left confident that we got exactly what we wanted. I would recommend Albert at Sands Kia to anyone looking for a new car!
The Kia Dealership was very nice and clean, very easy time with Albert. He was so friendly and we had no hassle. We knew little about what we wanted but left confident that we got exactly what we wanted. I would recommend Albert at Sands Kia to anyone looking for a new car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Collin! I’m thrilled to hear that you had a positive experience at Sands Kia and that Albert helped you find the perfect car with ease. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344
Gonzo was very kind and professional, he was extremely helpful in the process, and made my decision to purchase very easy. The whole management team was awesome to work with. They made me feel comfortable and did not put any pressure on me to purchase. This is my second purchase from Sands Kia, so I would consider my self a lifer with Sands Kia.
Gonzo was very kind and professional, he was extremely helpful in the process, and made my decision to purchase very easy. The whole management team was awesome to work with. They made me feel comfortable and did not put any pressure on me to purchase. This is my second purchase from Sands Kia, so I would consider my self a lifer with Sands Kia.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Rick! I’m thrilled to hear about your positive experience with Gonzo and our management team at Sands Kia. It’s great to know that we could make your purchasing decision easy and pressure-free. I truly appreciate your loyalty, and we look forward to serving you for many more purchases in the future. See you next time! Sincerely, Kyle Vontersh, General Manager, [email protected], (623) 474-3344