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Mel Hambelton Ford

(2,534 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 8 awards
2026 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

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Reviews

(2,534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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Excelente persona y trabajador, me atendió perfectamente y se esforzó mucho para ayudarme aunque yo hablo español gracias por todo

Excelente persona y trabajador, me atendió perfectamente y se esforzó mucho para ayudarme aunque yo hablo español gracias por todo

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Karston was very polite, professional, and most importantly honest in every encounter I had with him. Actually completed most of the deal over text and phone calls before ever getting to the dealership. Without the professional and honest communication from him, I would never have gotten to the dealership to get my new vehicle.

Karston was very polite, professional, and most importantly honest in every encounter I had with him. Actually completed most of the deal over text and phone calls before ever getting to the dealership. Without the professional and honest communication from him, I would never have gotten to the dealership to get my new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Bro has rizz and is a W. He asked me where the huzz at. Got me a good deal on my vehicle. Thanks

Bro has rizz and is a W. He asked me where the huzz at. Got me a good deal on my vehicle. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a great experience again! Marshall and the team at Mel Hambelton Ford are the best!

I had a great experience again! Marshall and the team at Mel Hambelton Ford are the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This was the best experience I have had while purchasing a vehicle from a dealer. Daniel was pleasant to work with and communicated well throughout the process. The staff was nice and easy to talk to and I never felt like they were being pushy. They ended up getting me just the truck I wanted and the numbers were good too.

This was the best experience I have had while purchasing a vehicle from a dealer. Daniel was pleasant to work with and communicated well throughout the process. The staff was nice and easy to talk to and I never felt like they were being pushy. They ended up getting me just the truck I wanted and the numbers were good too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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When I bought my car I worked with Rudy Perez and Paul Gonzales. Rudy was very knowledgeable about the Ford Escape I was looking at. He answered all of my questions and even some that I didn’t know to ask. He made the whole experience so much easier than I ever would have dreamed it could be. He’s extremely professional and friendly and made me feel very comfortable. I’ll never buy from anyone else but him. Paul helped me with the financing and also made it very easy. He was very patient in explaining everything to me, even when I had to ask again later because I forgot! When I asked him questions after the fact I mentioned that I got a rock chip in my windshield. Within 5 minutes he had someone calling me to schedule an appointment to get it fixed. These two make a great team and are invaluable assets to Mel Hambelton Ford. I can’t imagine ever working with anyone else after the great experience they made sure I had.

When I bought my car I worked with Rudy Perez and Paul Gonzales. Rudy was very knowledgeable about the Ford Escape I was looking at. He answered all of my questions and even some that I didn’t know to ask. He made the whole experience so much easier than I ever would have dreamed it could be. He’s extremely professional and friendly and made me feel very comfortable. I’ll never buy from anyone else but him. Paul helped me with the financing and also made it very easy. He was very patient in explaining everything to me, even when I had to ask again later because I forgot! When I asked him questions after the fact I mentioned that I got a rock chip in my windshield. Within 5 minutes he had someone calling me to schedule an appointment to get it fixed. These two make a great team and are invaluable assets to Mel Hambelton Ford. I can’t imagine ever working with anyone else after the great experience they made sure I had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had an appointment but went in early and they fit me in and were friendly and very accommodating . From start to finish the process was painless and I want to thank Rudy and Tom both . They even followed me back to my place with the new truck . Will definitely shop here again !

I had an appointment but went in early and they fit me in and were friendly and very accommodating . From start to finish the process was painless and I want to thank Rudy and Tom both . They even followed me back to my place with the new truck . Will definitely shop here again !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience with sales and finance. Justin and Jake are very easy to work with, excellent follow up.

Great experience with sales and finance. Justin and Jake are very easy to work with, excellent follow up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience! This was my first car purchase ever! Clint was amazing!!

I had a great experience! This was my first car purchase ever! Clint was amazing!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I visited Mel Hambelton Ford today to do a trade in for my 2022 Ford Escape. I wasn't quite sure what to expect, as I am a single elderly woman. Marshall and brian treated me with respect and kindness. Never once did they try to sell me into something that I was not willing to take on. Marshall is a very Personable professional and polite young man. I really like his sales approach. Billions of dollars.He did everything in his power to see what he could do to get me what I wanted to walk out the door with. I look forward to doing more business with Mel Hambelton Ford!

I visited Mel Hambelton Ford today to do a trade in for my 2022 Ford Escape. I wasn't quite sure what to expect, as I am a single elderly woman. Marshall and brian treated me with respect and kindness. Never once did they try to sell me into something that I was not willing to take on. Marshall is a very Personable professional and polite young man. I really like his sales approach. Billions of dollars.He did everything in his power to see what he could do to get me what I wanted to walk out the door with. I look forward to doing more business with Mel Hambelton Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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