Mel Hambelton Ford

I had a great experience buying my car! Marshall was GREAT to work with and sent me pictures and videos of the car before I made the trip from out of town, giving me confidence that it was worth the drive. The car was exactly as described, and the dealership was beautiful. Smooth from start to finish. I would definitely recommend Marshall and the dealership to anyone looking for a great car-buying experience.

We had a great experience at Mel Hambelton Ford. Their prices were competitive and our sales person Rudy Perez was excellent. He took time to show us several different options and stayed late to test drive an additional vehicle which we ended up purchasing. Would buy there again.

Marshall has been a amazing salesman to have he had worked with me and got me my wife a Bronco when we tough it was out due to credit but he helped us through everything and was great. as then my dad came to town and Marshall was able to get his dream truck for him and in time to drive home marshell over all he is amazing and caring and listen 100% would recommend for all your needs

Excellent dealership with honest prices and honest workers. Marshall Woodie was top-notch. Definitely will be working with him in the future!

Went in to look at a truck not thinking my trade in would be enough for the vehicle I was after but sitting down to talk business they well overdid themselves to help me get into the truck I was looking for

I had an amazing experience buying my new Ford Expedition from Rudy Perez at Mel Hambelton Ford! Rudy was professional, knowledgeable, and genuinely made the entire process smooth and stress-free from start to finish. He took the time to answer all my questions, never made me feel pressured, and made sure I found exactly what I wanted. The customer service was top-notch, and I couldn’t be happier with my new Expedition. If you’re looking for someone honest, friendly, and easy to work with, I highly recommend asking for Rudy Perez at Mel Hambelton Ford!

Rudy & his team at MH Ford provided us the best buying experience. No pressure at all. Definitely recommend buying a vehicle from them.

The team was very helpful, not pushy, patient and went to extra mile (literally) to get me my truck in Kansas City.

Rudy Perez is one of the most friendly, courteous, and professional salesmen I have ever worked with. He and I had been in contact prior to meeting at the dealership. He asked me a few questions pertaining to what features and options I was looking for in a vehicle and he had a few ready to view and test drive when I arrived. I appreciated not having to look at several vehicles only to find out most didn’t suit me. Rudy is knowledgeable and experienced and seems to enjoy his work. I will look him up the next time I purchase a new vehicle.

I was in the market for a new truck and visited Mel Hambelton Ford to work out a deal. I have been a loyal Ford Motor Company customer and have purchased four vehicles from the brand over time, so I went in expecting a straightforward and fair experience. The truck I was interested in had a $2,000 customer cash rebate, along with additional advertised incentives including a $2,500 loyalty rebate and a $500 military rebate. I was told these could not be combined, although that restriction was not clearly stated. When I asked for a dealer discount to bridge the gap and reach a reasonable price, I was told that was not possible because they would lose money. It also took roughly 20 minutes just to determine what rebates I actually qualified for. For a sales team, this should be immediate and transparent. The delay raised serious concerns about how clear and straightforward the process was for customers. What was even more concerning was the explanation that followed. I was told the dealership does not receive holdbacks, makes no money from financing, and makes no money from the service department—only from markup on vehicle sales. That explanation does not align with how dealerships typically operate, where revenue is generally generated across multiple departments, not solely vehicle markup. It came across as an attempt to justify pricing rather than provide transparency. The discussion also repeatedly shifted to used truck pricing to justify the value of the new vehicle. However, I was not shopping for a used truck, and those comparisons were not relevant to my decision. Overall, the experience felt less like a negotiation and more like a sales process designed to protect pricing at all costs rather than earn a customer’s business. I will not be returning, and I would strongly advise others to be extremely cautious before buying here or reconsider purchasing a Ford altogether.