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Mel Hambelton Ford

(2,461 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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Very satisfied

Justin B was very helpful as we, my mom and I were looking for a car for my daughter. Justin listened to what we wanted and showed us three options but one had just sold. The second was a standard and the last one was offered for the right price and a deal was made. Justin called and texted me to see that everything was ok and weather my daughter like the car, but we didn’t give it to her until the 17th. Justin has been extra helpful and was very knowledgeable. It was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

I had Richard h as my salesmen. He was very knowledgeable about the products he was selling and with the assistance of his manager was able to find the exact vehicle we were looking for. They had it shipped and it had everything on our wishlist and some things we didn’t know we wanted. I highly recommend Mel hambleton for their customer service and Richard for help finding a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

Gary was great to work with. He made purchasing a new vehicle an enjoyable experience, as it is a stressful financial move and alot of salesman are very pushy. Gary works for you. Ask for him if you ever need anything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Gary Shockey went out of his way to make my car deal happen, he’s a great salesman. Thanks for all your help with this deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A great experience in buying a vehicle.

It was easy and stress free right from the start.everyone was very friendly and professional.thank Gary for going the extra mile. Will definitely be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good people

All they employees at Mel Hambleton have been great. I have been doing and sending business to them for over 7 years now. They have taken cre of me and my friends and family every time we visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest, accommodating, kind salesman

A phone call inquiring about seating capacity of Ford SUV’s was fielded by Justin Blevins. He answered questions and invited us to come in and let him show us some vehicles. We were shown several and drove a couple. Justin was very helpful and we were narrowing down options when someone else got involved trying to sell us a new SUV with some hail damage. We were not impressed with the game playing at that point. We left after a lot of wasted time. We DID go back another day and purchased a 2018 Explorer. Justin provided great customer service both before AND after the sale.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not pushy

Richard was great to work with. I did not feel pressured in to buying. I would recommend him to everyone. They offered great rebates which sealed the deal for me. Overall wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GOOD DEALER

Very good service was able to find the vehicle I wanted and picked up the next day in time for my interview I have already recommended a few peoples to check MR. BLEVINS OUT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly

Was all very nice and friendly... was not to pushy and didn’t fight and rush out to just get our business... I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.