Reviews

Average Ratings

3.4
28 lifetime reviews.
  • Great service

    Got an excellent deal on a truck back in 2011. I traveled over 900 miles for it, the dealership knowing this, opened early for me that day to comp...


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    Got an excellent deal on a truck back in 2011. I traveled over 900 miles for it, the dealership knowing this, opened early for me that day to complete the sale so I could get on my way home. Had an issue with the truck (it was used) after I left the lot, drove back to the dealership and they fixed it no questions.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    We found a truck we absolutely loved on the internet went in and Chad our salesman and his manager Jason made our buying process easy and fast! Th...


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    We found a truck we absolutely loved on the internet went in and Chad our salesman and his manager Jason made our buying process easy and fast! They both compromised with us on our trade in and bought a truck for the right price. Would highly recommend Chad and Jason. Thanks Davenport Courtesy Ford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Deal

    Drove from Illinois to buy a used truck from courtesy ford Chad went out of his way to make the deal go smooth. I would highly recommend this ...


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    Drove from Illinois to buy a used truck from courtesy ford Chad went out of his way to make the deal go smooth. I would highly recommend this dealer to anyone looking for a truck

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Does great work

    Always timely and helpful when getting work done on my car. Know what they are doing and do not try to up sell me things I really don't need.


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    Always timely and helpful when getting work done on my car. Know what they are doing and do not try to up sell me things I really don't need.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor services

    yout just a number here! Has appointment for my truck and was suppose to have a loaner to use. Got there and they had no loaner and didn't know w...


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    yout just a number here! Has appointment for my truck and was suppose to have a loaner to use. Got there and they had no loaner and didn't know why. Decided to wait for the warranty repairs to be completed and they kept stringing me along on time. Took over an hr longer than what they told me. If I would of have a loaner car like they promised I could of been at work. I have brought my vehicles here in the past years ago but because of bad service then I quit coming. Thought I would give them another chance! Bad idea! Some things don't change.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • By heartbroken in Burlington ia September 10, 2016

    We bought our 2009 gmc Acadia on a Saturday, drove 79 miles home just fine, the next day my check engine light came on. Had to wait until Monday t...


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    We bought our 2009 gmc Acadia on a Saturday, drove 79 miles home just fine, the next day my check engine light came on. Had to wait until Monday to call them. They made me an appointment for Friday. After they looked at it they said it was going to cost me around $700 to fix, if I knew it was going to cost me I could had just went somewhere in town. My husband sold his motorcycle in order to by this for me so I can transport my day care kids to school. We spent all we had to buy it, now it has to sit in my driveway until I can afford to fix it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great service

    just bought a certified preowned f150 4 X 4. A week later brakes started making a noise I just didn't like. Took the truck down and they replaced ...


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    just bought a certified preowned f150 4 X 4. A week later brakes started making a noise I just didn't like. Took the truck down and they replaced all the brakes and rotors to get rid of noise. Pads were in spec but they replaced everything anyway. This just doesn't happen anywhere. Great people to deal with. If you want good service after the sale, go to Courtesy Ford. Brent and the service shop will take care of you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Service

    While driving though I developed a severe truck problem. Mike Ford got someone to listen and look at the truck. Although it was bad news and it ne...


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    While driving though I developed a severe truck problem. Mike Ford got someone to listen and look at the truck. Although it was bad news and it needs a new engine Mike worked with me while I was working though an insurance adjuster on the truck. He even gave me a car while working though all of this. It turns out it was better to scrap it than fix it, but they were more than helpful. If I lived here this would be my dealer. You in Iowa are lucky to have such honest people to deal with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent experience

    I purchased a used truck from Nick Carlson. I told him what I wanted and how much money I could spend and he instantly came up with the truck I wa...


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    I purchased a used truck from Nick Carlson. I told him what I wanted and how much money I could spend and he instantly came up with the truck I was looking for. I know I will be coming back to buy here in the future. The guy that did the paperwork, Mitch, was awesome! Jason the sales manager was great too. This is my first vehicle ever and it's awesome!

    Does recommend this dealer
    Did make a purchase
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  • Awesome service

    I worked with a salesman by the name of Mike Haut. I can honestly say that I hate shopping for a vehicle, but Mike made this the most painless pro...


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    I worked with a salesman by the name of Mike Haut. I can honestly say that I hate shopping for a vehicle, but Mike made this the most painless process ever. Being that I am from the Des Moines area, I had to work via phone and email for the most part. That being said, Mike was always prompt in returning my calls and emails. Long story short, this was the first buying experience where I didn't feel like I was getting screwed by a dealership. I was up front about my budget and Mike found something that was perfect for my needs. This level of service was not able to be found locally in Des Moines, period.

    Does recommend this dealer
    Did make a purchase
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