Reviews
Arthur bongiorno is A+
Arthur always takes care of me every time. Hes very professional and works hard and values good service. He makes it his mission to make sure im satisfied and makes sure my car is up to date with services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We are very glad to hear that Arthur was so helpful, as well as professional and thorough. We're also so pleased to know that he makes sure everything you need to keep up to date. Thanks again!
Service
I bought a used car from another dealer - Brooklyn Mitsubishi -and they only gave me one set of keys. They wanted to charge me a LOT more than Route 46 Mitsubishi. And they gave me a hard time. Arthur took really good care of me and the cost was almost 40% less for the same set at Route 46 than at Brooklyn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice review. It's a pleasure to hear that Arthur was very helpful and you're pleased with everything. Thanks again!
Arthur Bongiorno in service department
Arthur showed empathy when I told him my problem. Here I was, more than two hours away from home, having brought an advisor and students down to the Bricklayer 500 competition when my oil light started flashing. I had eaten breakfast at the IHOP restaurant next door and afterwards checked the oil in my van. To my shock and dismay there was no oil showing on the stick and a large puddle of oil was on the ground. Arthur took me in right away to diagnose the problem and change my oil. He discovered that the gasket had been compromised and oil had been leaking out the entirety of my trip. Thank God I was next door to a dealership where my problem was taken seriously and was handled in a timely manner so that I could go back and pick up my high school students for the trip home. Also, I want to thank Arthur for allowing me to use his personal charger from his android phone since my phone had almost totally discharged from using GPS on the trip down. If I have to get stuck during a trip, I'm glad it was the one where Arthur was ready to help with my problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Arthur was able to assess the problem and make repairs for you quickly. It's also a pleasure to hear that Arthur went above and beyond to make sure that you were able to get back on the road in time to pick up your students. Thank you for your very kind review.
Thank you
From the minute my family and I walked in the dealership Mr. Jose Diaz was very nice and friendly.. Mr.Daiz is very knowledgeable of the vehicle and did everything he can to get me into the truck... Thank you to Mr.Diaz
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review, John. We're so glad to hear that Jose Diaz was very nice and friendly. It's also great to know that he was very knowledgeable and did everything to help! Congrats on your new truck and we'll hope to see you again.
Excellent Service
I’ve never had an issue with Route 46 Mitsubishi. They’re very quick and care about their customers. Great experience every time I’m there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to receive your kind review and thanks for saying that you felt cared for, and your experience with us was very quick too! Thank you.
Best dealership I’ve ever worked with.
I unexpectedly needed to purchase a new car. I went online and began my search but was concerned whether I would qualify for a loan. Ms. Lele contacted me and gave me an approval within an hour. I asked if I could come in today, Saturday to pick out a car. She said of course. I got a call from another dealership claiming they worked with her and insisted I had to come in right away because the approval was only good for 24 hours. After rushing to them after work it turns out they misled me and offered me a bad deal. They did this after I was clear i did not want to waste my time as I already had intentions of working with Ms. Lele. I went to see her this morning and true to her word, I got a wonderful new car with a 100000 mile warranty and was serviced very fast. I am grateful to her and the dealership and it’s rare you find a car business with honesty and integrity. I will only work with them in the future. I highly recommend them!!! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Monica, thank you for the terrific review. It's wonderful to hear that Ms. Lele was so helpful to you and able to work with your schedule. It's also great to know that you're willing to recommend us so highly! Thank you again.
Frank Balido is an asset to the dealer!
I can not say enough about the service I received! Frank went above and beyond to make me feel like family. I only had my oil changed but he took the time to go over what I will need at my next service. I wish every service consultant was as friendly as Frank.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Scott, thank you for the nice review! It's so great to hear that Frank went above and beyond to make you feel like family! Thanks again for your kind words and we'll look forward to helping you again!
Great communication and honest service!
I had to take my car in for maintenance. It only had oil changes since day 1. They walked me through everything needed and extended a discount that they didn't have to do. Frank the customer service manager was fantastic and I'm glad I brought my car in. Go to Mitsubishi 46 with confidence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for telling us about your experience. We enjoy knowing that you had a great service visit and Frank provided you with fantastic customer service too!
Frank Balido, help me when I came in to have my Lancer...
Frank Balido, help me when I came in to have my Lancer service. He was very professional in all his ways.THE service was very very good 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review, it's so great to hear that Frank Balido was helpful and you're pleased with everything!
I came in for a service and Frank went the extra mile for...
I came in for a service and Frank went the extra mile for me making sure I was taken car of. I would recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're so glad to hear that Frank went the extra mile to help, and you're willing to recommend him too!
