Route 46 Mitsubishi

Though Jose Flores did contact initially, it's the follow-up that did not occur until a couple weeks later? The manager Mr. Majeed was not reachable and/ or available at all through the initial and inquiry process, while the phone staff was trying to make sure all that needs to be done to get the messages to the appropriate person, it seemed...thanks but no thanks, will not go there again.

Please excuse my English, as I am not from USA. I always been dealing with Michael Ko for many years now purchasing autos. He always have many cars to sell to me for my company here in Kyrgyzstan. Price always good and cars good quality. Always he tell me true even if problem with car. It is car not new so some things must fix, of course, but better than all cars we have here from Russia or Japan. I always using him because he don't lying to me. If car ugly, he say she ugly. No problems and always recommending him to others who need car at local sale. Thanks you, Michael!

Friendly and very informative. Made me feel comfortable about services needed on my car. I would recommend this dealership to all my friends and family!

Just purchased a pre-owned Nissan Rogue from this dealership, and couldn't be more pleased. I was originally referred to Marcell Burgess by a friend and previous customer of his. Upon my arrival, he was busy with another customer, and guided me to Finance Consultant, Victor Forsythe. From the gate, Mr. Forsythe was pleasant, courteous, and patient. I was there for quite a few hours, and he even bought lunch for me. I would highly recommend this dealership for your whatever your vehicle needs might be, and am ACTIVELY searching for potential customers for Mr. Forsythe. Keep up the great work....

Advertised vehicle had an inaccurate description. Called the dealership, and was told there was a sunroof. Drove down there and there was no sunroof. Disappointing.

When we got there nobody was approaching to see what we look for. After 10 min waiting, we have to ask for help. They told us to sit while we wait for the only sales associate available, he was running with license plate, taking care of other costumers. The desk and chair were old and dirty. We request to see a car that we saw online, I was sure that was available for sale because I called the day before. They take me to the car, for the price of the car it was a good deal because the car need to be fix, it has scratches, the signal light was loose, the passenger mirror need to be replaced and a couple more dents. The sales associate justified the price of the car because all this damages. I told him that is ok, I will take the car "as is". We seat to finish the deal and do the paperwork when suddenly he stand up and went to the back. He came back and told me that the car is not going to be sale, he say that they going to take the car out of their inventory, and take it off of the website but he can offer other car and bla bla bla...........they use the cheap damage car to attract people. He never gave me a good reason why the car was not on sale anymore. I will never go to that place again.

They need to get there facts straight. When I saw a car on the internet and called to see if they still have it, they said they did. So I went right down to the dealer. When I got there they said it was sold. Then they tried to sell me a vehicle over my budget, I only had so much to send and that was it. Also tried to sell vehicles that I was not interested in. Very poor business, high pressure not who I want to deal with.

Aside from the pricing process...which still has me frazzled as to why and how this works....advertise a price to lure you in then jack it up 2000 if you don't qualify for rebates. Wow!!! Any way, my most recent interaction with this place was....well, aggravating. I had been dealing with a gentleman Jujuan. I had been there and the car I was looking at was actually sold as I was there. Oh, well, bad luck. So he had a couple vehicles there but let me go home and think about it. I called the following Monday at 10:12 and the vehicle I was looking at was sold. He said he had a Compass there and price was fair. I said I would call back. At 12:40 I called back and said to shine it up, I would be down at 2:30..he said ok. After driving 90 miles there, i arrive at 2:30 and compass was not there. We drove to different lot and not there either. So we go back and he's looking for anything to cover his mistake(s). Finally he offers me a lesser model(liberty), year older, ..for the same price!!!! At this point, I am mad. I ask him where the compass is and he says "they must have sold it Saturday." I can not say here exactly what I said but in a nutshell, "why am I here then?" Then he has the audacity to tell me I am not his only customer. I say if you can not handle the workload, give some to co-workers who are walking/sitting/standing around. To those who have had good luck here, count your blessings!!!!! I will not be associating with these people again and I stress you do not either. I wasted my time, gas(at 3.67/gal), and got very aggravated for nothing. They lure you in then try to force you to buy something you do not really want....but to just give them a sale. BTW, ford fusion I originally went there for that was sold that day, is still on cars.com and their own website. Yeah, top notch place. NOT!!!!!!!!!!

Amazing customer service 3rd time buying from Mitsubishi and i was never turned away because of numbers. Thank you guys!!

Alex Thormes was one of the best sales people I've ever dealt with. The finance Manager Marcel was also great and very helpful.