Reviews
Routine service.
Efficient and completed in short time. Good to know inspection did not generate areas of concern. A fair service estimate is greatly appreciated. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com
Optima
Great experience..just purchased my 2015 optima great car and great service also a good deal on it Thanks Dennis for all your help and to help me and my wife to choose the right car for her..😉
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com
Warranty Claim
Handled my warranty claim hassle free. They provided a loaner car at no charge while they worked on the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for letting us know of your positive experience, David! We are more than happy to help! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com
Back to Corolla
I have been driving Toyota Corolla my whole "driving" life and I have been looking for one for quite a time. Gerald KIA made that happen. Although the Corolla I bought is seven years old, still it is in a decent shape. Thank you Gerald KIA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that the team was able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Matt Gerald - mgerald@geraldauto.com
He did a excelent job
I like how they support and I recommend 100% they were so kind to me and I recomend this dealer because they are nice attend me so well if next year I would buy another car from here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com
Great experience and a great deal!
My husband and I just leased a Kia Optima from this dealership and it was a very pleasant experience. We learned so much about the car itself and all the options available to us. They were very mindful of our budget too! So happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that the team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com
Great Customer Service
My appointment was scheduled for Gerald Hynudai, my daughter took car to wrong location Gerald KIA and the rep there was extremely helpful and told her that they could still perform the oil change. I really appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great rating, Tomeika! We appreciate your business! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com
Awesome
Both Jim & Ferris helped us to have a great experience I would recommend kia For both customer service and great pricing and good financing. Best car experience I've had
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jeanne and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jim & Ferris were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Matt Gerald - mgerald@geraldauto.com
My new sportage
They were very patient and worked until the job was done! They well educated me on the purchase and were very friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com
servive
everything went as scheduled. Service done on time, very easy to make appointment. Personal attention to me as customer as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com