Reviews
Great service.
Great service. Very professional, explained what and how the work was done to my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your business.
Service department was great!
Service department was great! Would recommend anyone to go here. Will be back again when vehicle needs somethjng
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We appreciate you choosing us, and look forward to seeing you again.
Everyone is really friendly and helpful.
Everyone is really friendly and helpful. Christy answered all my questions and concerns. I highly recommend Robinson #1Cochran to service your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We appreciate you choosing us, and hope to see you again.
Easy to get an appt, for my inspection, good customer
Easy to get an appt, for my inspection, good customer service and thorough. Like the video of them inspecting my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review, Susan! We're especially glad to hear you enjoyed our new video feature. Please let us know if you need anything else- we hope to serve you again!
Fast service, noah was knowledgeable, it was difficult
Fast service, noah was knowledgeable, it was difficult to make service apt. Online. I had to call to see.if I had apt
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We apologize for any difficulties you experienced during the scheduling process. We're glad to hear that you experienced fast service, and we look forward to serving you again in the future.
I had an easy car buying experience.
I had an easy car buying experience. I really enjoyed working with Chip and team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the glowing review! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to Chip and the rest of our team. We appreciate you choosing us, and hope you're enjoying your new GMC!
Noah is great all away around customer oriented and just
Noah is great all away around customer oriented and just a nice guy to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us! We will be sure to pass along your praise to Noah and our team. We appreciate you choosing us, and hope to serve you again soon.
I wanted to purchase a new car.
I wanted to purchase a new car.Cochran did a good job in helping me.I talked to Tyrese Hicks my Sales Consultant and told him him what I was looking for.He did a good job on finding me the car that I was looking for.Thank you for a good experience on purchasing a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the glowing review! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to Tyrese and our team. We appreciate you choosing us, and hope you're enjoying your new Buick!
I took my 2023 GMC Yukon in for a click in the front.
I took my 2023 GMC Yukon in for a click in the front. The technician said he could not hear the click however when I picked it up after hours as soon as I got in the car and turned the wheel, it was clicking. It’s apparent that they did not investigate the clicking noise appropriately as it’s obviously you can hear it when driving at low speed and turning just as I stated to the check-in desk when I dropped it off. So now I have to make a second appointment to come out to attempt to get it fixed for a second time.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience. We appreciate your patience in repairing your Yukon, and we apologize for any inconvenience this caused. We look forward to better serving you in the future.
I came in because my car was running hard.
I came in because my car was running hard. The only communication I received was that a radiator would be ordered. No information about when the part would be in, is my vehicle safe to drive, etc. was told to me.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is invaluable to us. We appreciate your patience during the servicing process, and we apologize for the lack of communication you experienced. We look forward to getting you and your Buick back on the road as soon as possible.