#1 Cochran Kia Robinson

I was at Cochran Kia today. Have an oil change while I was there. They suggested a bit may be getting my car inspected was there a little longer than expected but everything worked out fine thank you Zach. For the good customer service. Keep up the good work. see you guys soon.

#1 Cochran once again exceeded my expectations with the service it delivered. My Kia Soul had major engine issues, #1 Cochran led by Zach Teitz went out of its way to provide me with a rental for over two months while the issues were taken care of. My car was returned to me in perfect running condition. It's just the latest example of #1 Cochran taking wonderful care of its customers.

THANKS to Matt McMinn, Service Adviser, #1 Cochran /Kia for his EXCELLENT Customer Support that he and Service Technicians provided to repair my Daughter's 2013 Kia Serranto Starter on Wednesday January 31st, 2024! Thw Technicians did Excellent repaircwork and Matt advised me throughout the entire repai process and also. provided me with a retired military discount. Keep up the EXCELLENT WORK #1 Cochran/Kia!

I just purchased a 2023 Sorento from Cochran Kia. They made the car buying process straightforward and fair. They even corrected an error that occurred in the finance office, giving me a better deal than expected due to a year end Kia Incentive. Long story short, I was charged $500 more than I should have been. I discovered the error, and informed my sales associate. I also asked him to pass along the information to his manager. Naturally, I thought the worst, and did not expect to hear back. This morning, I received a call from the general sales manager, and was informed I would receive a check in the mail for $500 plus the extra tax I paid. They could have chose to do nothing, but instead, they acted with integrity and made the situation right. I appreciate that honest approach throughout the entire process, and will choose Cochran Kia again in the future.

Purchased Kia Rio 2013. All my service has been with Cochran. I trust them. Do not take advantage of women. Will keep servicing with them. Put your trust in them Very professional workers. Keep up the good work.

Searching for a car from the lot October 28th 2023. Chevy Impala was for sale black very dented 41,000 MI. Sound like a great deal good price. The car had brand new stickers October 2024. Brakes were wafer thin rotors needed replaced and tires were dry rotted. The hot shot dealer with his smug attitude did not like how I pointed out this very serious matter. He could have cared less! Beware of what you are buying!

I had two issues with my KIA SUV AWD 2017 this October 2023. First the car was failing when I tried to start the car, so I was able to jump my SUV and drove it to #1 Cochran KIA of Robinson Township. Joe and Jeramie take excellent care of me, and frequently arrange a ride to my place of employment Ikea. The second issue I had is the Kia began to power down after I drove it less than 20 yards. I had the Kia towed and they took care of the issue within two days at no charge. If you are looking for an accurate diagnosis, and precision care, then #1 Kia of Robinson is where you want to have your vehicle serviced. Chaz Ranii Ikea Sales

Problem was resolved. Brake fluid may not have been added after line bleed. Was fixed.

I recently bought a Telluride from Cochran Kia Robinson dealer shop after much thought. I hope this honest review will help those who are worried about buying a vehicle. 1. Have a lot of vehicles I wanted to be able to buy and take away immediately after visiting, so whether or not dealer shop had the model, color and trim I wanted was quite important in my purchasing decision. And it will certainly be an advantage that even those who have time to buy a vehicle can purchase the vehicle they want immediately. The Cochran Robinson dealer shop has a number of models I want in many colors and trims, so I could purchase and ship the vehicle I wanted immediately after visiting. For your information, I'm not going to check every vehicle, but the homepage inventory and actual inventory seem to have matched at least the model I want. It is thought that it is a dealer shop where there is no risk of fake inventory. 2. Reliable dealer Regarding purchasing a vehicle, an expensive item that requires continuous management, whether the dealer is reliable is an important factor in deciding whether to purchase it. I purchased the vehicle from Ms. Katie at Robinson Dealer shop, who kindly explained the purchase process, the condition of the vehicle and accepted my request as much as possible. And she did her best for rapid take away, and fed back the progress of the purchase process. These words and actions of hers were trustworthy enough, and I decided without hesitation to buy through her. And to this day, she is responding kindly to my requests if I have any questions about the vehicle or if I have any requests. 3, Convenience of payment methods I usually only use debit cards and cash, but most dealer shops, including other brands, have asked me only check. But at Robinson dealer shop, I could pay by a debit card as requested by me, so I could save the hassle of having to visit the bank. I respect the dealer shop's standards regarding payment methods, but it is certainly an advantage for customers to have more options. 4. Good location. This part may vary from person to person, but the location of service facilities and dealer shops was also considered for inspection, maintanance and free service. It was nice to be able to access Robinson dealer shop comfortably and quickly through high speed. Thank you for reading this review Have a nice day!

This was my 3rd visit since I purchased my vehicle. Today was 1st oil change and I anticipated waiting a long time. My wait was short and I had what I would say was the most pleasant and helpful employee assistance me. His name was Jeremy Plaszkiewicz. This employee could be used as an example to the other two gentlemen he works with at the service desk. They have both been rude on the 2 previous visits. I wish I can always have the experience I had today.