Reviews
The best in the biz. Top to bottom, best crew in the auto industry. Absolute gems.
The best in the biz. Top to bottom, best crew in the auto industry. Absolute gems.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JC, thank you for sharing a positive review of All American Ford Paramus!
Excellent service. Completed full car service. Service center recognized need for a transmission flush. Also had an antifreeze flush & oil change. Waited at the service center. All servicing did not take an extreme amount of waiting time. Job well done!
Excellent service. Completed full car service. Service center recognized need for a transmission flush. Also had an antifreeze flush & oil change. Waited at the service center. All servicing did not take an extreme amount of waiting time. Job well done!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stan, we're glad to hear our team accommodated your service needs in a timely fashion! We look forward to serving you again in the future here at All American Ford Paramus. Safe travels!
My salesman, Javier was great gave me a great deal without the xx finance man was great also would definitely recommend all American ford for sales and for service
My salesman, Javier was great gave me a great deal without the xx finance man was great also would definitely recommend all American ford for sales and for service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russ, thank you for the awesome review! We're glad Javier and our team provided such a smooth experience. We appreciate your support and hope to see you again at All American Ford Paramus!
My service advisor Jaclyn was great , she kept in touch with me throughout the process of the repair , overall the service experience was excellent. , roadside was fast getting my car and then service took care of repair quickly , good experience
My service advisor Jaclyn was great , she kept in touch with me throughout the process of the repair , overall the service experience was excellent. , roadside was fast getting my car and then service took care of repair quickly , good experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joe! We're pleased to hear your service experience at All American Ford Paramus was seamless and efficient. Jaclyn and the team are thrilled to have your feedback. Thank you!
Jorge was awesome! He was thorough, helpful and everything went smooth and fast!! Thank you Jorge!!! I would definitely recommend All American Ford! Go see Jorge!!
Jorge was awesome! He was thorough, helpful and everything went smooth and fast!! Thank you Jorge!!! I would definitely recommend All American Ford! Go see Jorge!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Jorge and our team at All American Ford Paramus! We appreciate your business! See you next time!
I was given a 9:00am appointment the day after I called. Ashley Munoz, the service representative who helped me when I brought my Cmax in for its annual check up, gets my highest recommendation. She was completely on top of explaining what would be done, and keeping me apprised, as diagnostics discovered bigger issues. At 55,000+ miles, the car was found to need new brakes and rotors. Ashley arranged to have this done the same day and estimated it would be finished by 4pm. (It was done at 3:45pm.) Ashley is clearly very knowledgeable, but is also able to communicate this clearly and pleasantly to the customer. It's a rare combination! She gets top marks from me for the whole experience :))
I was given a 9:00am appointment the day after I called. Ashley Munoz, the service representative who helped me when I brought my Cmax in for its annual check up, gets my highest recommendation. She was completely on top of explaining what would be done, and keeping me apprised, as diagnostics discovered bigger issues. At 55,000+ miles, the car was found to need new brakes and rotors. Ashley arranged to have this done the same day and estimated it would be finished by 4pm. (It was done at 3:45pm.) Ashley is clearly very knowledgeable, but is also able to communicate this clearly and pleasantly to the customer. It's a rare combination! She gets top marks from me for the whole experience :))
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, thank you for sharing your feedback about Ashley and our team! We appreciate your business and hope to see you again at All American Ford Paramus. Safe travels from all of us, and please don't hesitate to reach out to us if there is anything else we can do for you!
Smooth and easy process. From scheduling appointment online, drop off and picking up. Great service and communication throughout.
Smooth and easy process. From scheduling appointment online, drop off and picking up. Great service and communication throughout.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew, we’re pleased to hear you received such efficient service from our team! Thank you for choosing All American Ford Paramus and sharing your positive experience. Drive safely!
I had a problem with the tire air pressure on Tuesday night. I went to All American early Wednesday AM without an appointment. They took my car right into the Service area and fixed the situation promptly.
I had a problem with the tire air pressure on Tuesday night. I went to All American early Wednesday AM without an appointment. They took my car right into the Service area and fixed the situation promptly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sal, thank you for sharing this 5-star review of our team! We are happy to hear that we could help you with your tire pressure in a timely manner. We hope to see you back at All American Ford Paramus for all your future automotive needs. Safe travels!
I recently purchased a 2025 Ford Explorer Platinum Edition from All American Ford in Paramus. The sales person, Jennifer Franco was outstanding. She spent a great deal of time figuring out how much it would cost to buy out my old lease and also how much it would cost to lease a new 2025 Explorer. After describing what I wanted in a new car, she located a new vehicle in a few days. She kept me informed what was going on every step of the way. The transaction went smoothly, and I am driving a new 2025 Ford Explorer Platinum Edition. Great work on Jennifer’s part. Great sales person and very professional and nice. Great experience.
I recently purchased a 2025 Ford Explorer Platinum Edition from All American Ford in Paramus. The sales person, Jennifer Franco was outstanding. She spent a great deal of time figuring out how much it would cost to buy out my old lease and also how much it would cost to lease a new 2025 Explorer. After describing what I wanted in a new car, she located a new vehicle in a few days. She kept me informed what was going on every step of the way. The transaction went smoothly, and I am driving a new 2025 Ford Explorer Platinum Edition. Great work on Jennifer’s part. Great sales person and very professional and nice. Great experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony, we're thrilled to hear Jennifer was so helpful and thorough during your purchase. Enjoy your 2025 Ford Explorer Platinum Edition! Thanks for choosing All American Ford in Paramus. Safe travels!
Great dealership! I highly recommend Paramus Ford. Plenty of inventory and great sales and service staff.
Great dealership! I highly recommend Paramus Ford. Plenty of inventory and great sales and service staff.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Murat, it's great to read your five-star review of our team! Thank you for choosing All American Ford Paramus!