Reviews
Everything was great
Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Glad I bought my vehicle from you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We love hearing about happy customers!
Service Visit
I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear I will pass it along to Neddie and big Al
Fast and painless
That was the fastest car purchase I ever had bought . Jose was amazing wasn’t pushy to try and sell a car. He explained everything to me with the car I bought.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Lori! I will pass the kind words on to Jose.
Awesome personnel
The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awe, thank you for the great, super kind words!
Good service kept me informed
Kept car until problem resolved, informative, professional, kind, went above and beyond, Rich was always very professional and kind and kept me up to date on service being provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I passed your great review on to Rich, he said "you made my day!"
Very satisfied with the customer service.
From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timely matter. Great Job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great words! I will pat Allen on the back & tell him GREAT job!
Great friendly service!
Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definitely recommend Thomas Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great! I appreciated how quickly they got me in.
I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and quality work.
I've purchased both of my Kias's at Thomas Kia of Highland. I've only had service work done there for both cars since 2013. Since day one they've exceeded my expectations on every visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Squeezed in visit
The fellas were able to squeeze me in and address an issue that ended up being a recalled part gone wrong! And even did it within reasonable times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Hope to see you back soon!