Reviews
Always friendly timely and efficient service.
Always friendly timely and efficient service. Making appointments is always easy and time available always plentiful to choose from. Happy with my Lexus and the wonderful service and the people that with there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This feedback means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your experience with our team. We look forward to the next opportunity to assist you!
As always, excellent service!
The visit for repair to our car was pleasant as usual. The facility is always clean, and the staff was very professional and courteous. I have recommended purchasing a car from Lexus often, and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Annette, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!
Best Service!
Our advisor Gerardo in the service dept was amazing! I was in and out out of Lexus at no time. He got my loaner ready and warm since it got super cold in Omaha earlier this a.m. When I got my car back, it was washed and the car technician found my daughter’s I-watch somewhere in the car that we thought had long gone. Love this place!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We are so glad to hear that Gerardo delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Omaha!
Our advisor Gerardo in the service dept was amazing!
Our advisor Gerardo in the service dept was amazing! I was in and out out of Lexus at no time. He got my loaner ready and warm since it got super cold in Omaha earlier this a.m. When I got my car back, it was washed and the car technician found my daughter’s I-watch somewhere in the car that we thought had long gone. Love this place!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that Gerardo delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Omaha!
Very accommodating friendly staff Service was quick and
Very accommodating friendly staff Service was quick and efficient Waiting area was comfortable Snack bar was great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your positive feedback! It's our pleasure to provide such thoroughly accommodating service at Lexus of Omaha. Until next time!
Reliable Service
Corey and Jesse are professional and got my Lexus back on the road. They were detailed, thorough and kept me apprised with details and timelines! Great quality service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We are so glad to hear that Corey and Jesse delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Lexus of Omaha!
Fast service
Quick and efficient service! Nicholas gave updates throughout and waiting area was very comfortable! Always come here for my SUV service. Loved the text with my inspection details.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chelsea, We're delighted to hear Nicholas stepped in to make sure you had a seamless experience with Lexus of Omaha. Thanks for the five stars!
Service people were fantastic.
Had a tire leaking air due to a golf tee embedded in the sidewall. It was replaced promptly. I did not have an appointment, but they found the time to take care of this issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!
The service is fabulous and that’s why I buy Lexus cars.
The service is fabulous and that’s why I buy Lexus cars. The service is outstanding. The staff goes above and beyond the call of duty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will certainly let everyone involved know how much you appreciated the help. Thank you for always trusting Lexus of Omaha to get the job done!
Great service every time!
Great service!! They do not push unneeded service, always have discounts, provide a loaner car, and complete service quickly. Excellent communication during the service visit & friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your review means a lot to us, Cathy! Thank you for choosing Lexus of Omaha and for sharing your experience. Drive safely!