Reviews
Amazing experience
Adam was great to work with. When some concerns were raised about the vehicle I was going to purchase, he worked with Jay to address those concerns. Amazing experience and they exemplified how a customer obsessed company operates. Would recommend Adam to anyone I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chaz, we're thrilled you enjoyed working with Adam, Jay, and our team here at Lexus of Omaha. We are grateful for your support and trust in our business!
They get it!
Cory is great! I respect his evaluation when it comes to caring for my older model Lexus. He explains the charges and fees upfront and is very fair in his guidance of what NEEDS to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we are delighted to read your great review of Cory and the team! Thank you for giving Lexus of Omaha your business, we hope to welcome you back for your future service needs.
Lexus is great.
Lexus is great. Service is the best...outstanding. Went out of their way, prompt and courteous. Can't say enough. They are wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!
Able to get appointment.
Able to get appointment. They understand what I needed. Work completed to my expectations. Service was great and very pleasant. This is my fifth Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your Lexus of Omaha experience! We're so glad our team provided attentive assistance that accommodated your needs and met your expectations. Enjoy your new ride!
Outstanding help and service!
Great assistance in helping me decide differently than what I thought I wanted. He took the time and he helped me understand l had incorrect information. Wow glad he did that. We changed the service immediately. Can’t say enough about him and the service I received.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled we could find a vehicle that is right for you. Thanks so much for choosing Lexus of Omaha. We wish you many safe and happy miles. Take care!
Everyone I have dealt with has been extremely helpful.
Everyone I have dealt with has been extremely helpful. The Service department is absolutely great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Louise! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!
Gerardo and his team was fantastic!
Gerardo and his team was fantastic!! Arrived in service drive without appointment but was on my way with loaner car in less than 10 minutes. Had update communication from Gerardo within a hour. Car was completed and cleaned when I picked up 2 hours later. Outstanding job all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Gerardo and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!
Exceptional, professional staff and Corey is the best!
Exceptional, professional staff and Corey is the best!! Everyone goes out of their way to make the experience awesome. Loner vehicle was very clean and delight to drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review is what we love to see! We're thrilled Corey and the rest of the team delivered exceptional assistance and that the loaner vehicle was accommodating. Many safe and happy miles from everyone at Lexus of Omaha!
Best service from Lexus of Omaha by team.
Excellent service every time at Lexus of Omaha. Especially by Gerardo, explain me everything how my car service went and detail about everything. I recommend highly for Gerardo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, Daisy! We appreciate your business and will pass along your kind words to Gerardo. See you next time at Lexus of Omaha!
As always, excellence in every way!
As always, the service experience was exceptional, from the appointment process to the pick up time. The service is always done on time and correct. The cost is quite competitive with other repair facilities and piece of mind knowing those who work on your Lexus are trained professionals and parts are the correct, manufactures parts. Thanks to all who made this service experience this time and every time excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This feedback means the world to us! Thank you for continuing to choose Lexus of Omaha for your service needs, and for sharing a five-star review. We look forward to welcoming you back next time!