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Lexus of Omaha

(641 reviews)
Visit Lexus of Omaha
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 950-3132 (855) 950-3132
Used (855) 943-2559 (855) 943-2559
Service (855) 953-2404 (855) 953-2404

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Omaha from DealerRater.

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Great service

Lexus of Omaha has always done a great job for me, I have done business with them since 1995, they have always been intent on providing great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review, Ron. We are glad that the team took excellent care of you. We appreciate your trust in us to assist you, and we will see you again next time here at Lexus of Omaha!

These are by far the best service guys I have ever dealt

These are by far the best service guys I have ever dealt with. They are knowledgeable and exspeedent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for reviewing us, Greg! We are so glad to hear that you are confident in the Lexus of Omaha team to get the job done. Drive safely, and we hope to see you back again down the road!

Great service, care about the customer, they go above and

Great service, care about the customer, they go above and beyond in providing service for your vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Your review is music to our ears, Devona! We're thrilled our team has delivered outstanding, attentive service that's made you feel valued as a Lexus of Omaha customer. Many safe and happy miles!

Great experience, the sales women was very Helpful, and

Great experience, the sales women was very Helpful, and very kind. I will recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Smokey, for taking a moment of your day to leave Lexus of Omaha a five-star review! We are happy to hear our team left a positive impression. Have a great day!

Impressive

Mine was an unusually excellent buying experience. Mark was over-the-top accommodating to this sometimes crabby Maxine type. I’d recommend this dealership to my friends with no reservations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Roxann! It means a great deal that you recommend Mark and the Lexus of Omaha team. Enjoy the new ride!

My Lexus was totaled and I was heart broken.

My Lexus was totaled and I was heart broken. Bill Spence is the best sales consultant ! He made my new car purchasing experience painless. He was non-pressuring, honest, thorough, and knowledgeable. I love the upfront pricing, and dealing with only one person for the entire transaction. This is my 3rd purchase from Lexus of Omaha and I am a loyal customer. Lexus cars are very reliable and they stand behind the product. I feel appreciated as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kiki, your review made our day! We're thrilled Bill delivered professional, transparent, and informative assistance to give you the seamless purchasing experience you deserved after your recent car accident. We're grateful that we've made you feel valued at Lexus of Omaha and honored to have earned your confidence. Enjoy your new ride!

Loyal, satisfied, long term customer

My Lexus was totaled and I was heart broken. Bill Spence is the best! He made my new car purchasing experience painless. He was non-pressuring, honest, thorough, and knowledgeable. I love the upfront pricing, and dealing with only one person for the entire transaction. This is my 3rd purchase from Lexus of Omaha and I am a loyal customer. Lexus cars are very reliable and they stand behind the product. I feel appreciated as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the 5-star review, Kiki! It is great to see that Bill and the team are going above and beyond to save the day. Thanks for your continued support of Lexus of Omaha and congrats on your new car!

Great Experience

Excellent service, great communication and very friendly staff. Lexus of Omaha has serviced my vehicles for many years. Lexus vehicles last for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeanette, thanks so much for this great rating and review. We're delighted that you have enjoyed working with our team here at Lexus of Omaha. We appreciate your support and loyalty to us over the years!

As usual , I received efficient, friendly service.

As usual , I received efficient, friendly service.Always a pleasure to work with the Lexis staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It is a pleasure having you as a customer here at Lexus of Omaha, and we are so glad to see your five stars. Thanks for stopping in!

Excellent services!

Excellent services! Everyone was very friendly and helpful. Service on the car were done in timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to see reviews like this! We're delighted the Lexus of Omaha team welcomed you with great, prompt service that shaped your positive experience. Have a wonderful day!