Reviews
Good service department
In for relatively minor service, performed quickly and car returned to me washed. Nicholas in service has kept me as a customer for many years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, thank you for the great review! We are so glad to hear that you had a successful service experience working with Nicholas. Drive safely, and we hope to see you back again at Lexus of Omaha!
Great service
Amazing customer service. Car came back to me extremely detailed and clean. Cory was extremely helpful and great to me as a customer. Would go again !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, this feedback means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your experience with Cory and the team. Drive safely!
Removing barriers from the car buying experience!
David with Lexus of Omaha was very easy to work with. He was very friendly and never pressured or pushed. His no nonsense, straightforward approach and demeanor were refreshing. He did help to eliminate gamesmanship from the car buying experience, and he patiently yet thoroughly answered all of our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michelle - We are happy to hear that David and the team took such great care of you and made you a happy customer! Thank you for choosing Lexus of Omaha and for sharing your feedback. Safe travels ahead!
Service department seems to be top notch and highly
Service department seems to be top notch and highly trusted. Fast, courteous, excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the many kind words! We are grateful to have you as part of the Lexus of Omaha family.
Excellent Dealership
Best service! Great communication and they’re fast and friendly!! I have consistently been impressed with every interaction I’ve had with everyone at this dealership. Easily rated 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Sarah! It is awesome to hear that our team is communicative, helpful, and nice to work with. We are glad that you had a 5 star visit. See you again next time.
Lexus of Omaha is excellent.
Lexus of Omaha is excellent. The whole atmosphere is service excellence. They take wonderful care of each customer. Jesse was wonderful to deal with during my service visit and I would recommend Lexus over any dealership in Omaha.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this review! We are glad to hear that you loved working with Jesse. We appreciate your business and trust in us to get the job done right! See you again next time!
Great customer service
We took our car in for a detail and a few interior repairs due to a sloppy mechanic job somewhere else. We received fabulous customer service. Corey went above and beyond. We are very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Heather, for your five stars! There is nothing better than a perfect score, and we'll be sure to let Corey know this his assistance helped Lexus of Omaha earn your business. Enjoy your like-new vehicle!
I received the level of service that I would expect from
I received the level of service that I would expect from a “world class” operation like Lexus of Omaha.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
World-class service is what it's all about, James! Thank you for your five stars and confidence in the Lexus of Omaha team. We are proud to have you as a valued customer!
Great service fast and friendly .
Great service fast and friendly . It didn’t take more than a minute to check in and my 10,000k miles was taking care care of within two hours .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that the Lexus of Omaha team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back next time!
This dealership always goes above and beyond in their
This dealership always goes above and beyond in their service department. I’ve dealt with several different dealerships and the Omaha/Lincoln Lexus departments are the cream of the crop!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!