Reviews
A touch of class, good people, great product. I have...
A touch of class, good people, great product. I have always been a Toyota fan, it’s a nice step up in quality and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback about Lexus of Omaha! We appreciate you trusting us with your business and hope that you are loving your new ride.
Professional and helpful. Everyone wore masks and were...
Professional and helpful. Everyone wore masks and were courteous. Answered all questions and explained services and programs well. Made a difference in our choice to choose
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that you received the professional service you deserve at Lexus of Omaha. Thank you for taking the time to post about your experience! We wish you many safe miles in your new vehicle.
Very professional and courteous. Was pleasantly surprised...
Very professional and courteous. Was pleasantly surprised that the car battery was under warranty. Pleasant surroundings and plenty of safe space. Miss the donuts but understand.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sebastian - Thank you for taking the time to review us! We are so proud to have earned your business and happy to hear that you had such a fantastic service experience. Safe travels and we hope to work with you again at Lexus of Omaha!
Excellent service as always. Done in good time. Called...
Excellent service as always. Done in good time. Called when finished. Checkout was quick. Love that the always wash my vehicle each time I am there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share, Mary! We are proud to have earned your business and happy to hear that you are so confident in the Lexus of Omaha team. Safe travels and we hope to see you again down the road!
I am ordering my 6th Lexus from this dealer, and my...
I am ordering my 6th Lexus from this dealer, and my experiences with this dealer have always been positive. Th record speaks for itself and I will continue to be a customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What can we say to thank you for trusting us with your business time and time again? It really makes our day to hear that you've had six great purchasing experiences with our Lexus of Omaha team. We hope that your new vehicle treats you well.
I had a wonderful experience at Lexus and with Luke...
I had a wonderful experience at Lexus and with Luke Jennings. As a woman purchasing a vehicle can be very frustrating and/or disheartening. I felt neither during my many visits to Lexus and phone calls back and forth with Luke. Everyone was kind, courteous and patient will all my questions and concerns. Thank you again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Courtney - It is excellent to hear that you had such a great experience working with Luke! Thank you for taking the time to share. We are so proud to have earned your business and are wishing you many safe and happy miles in your new car! Congratulations from everyone at Lexus of Omaha!
Bill Spence at Lexus of Omaha is friendly, knowledgeable,...
Bill Spence at Lexus of Omaha is friendly, knowledgeable, and very helpful. My experience was top notch. Making a recommendation to friends and family will be easy. I know they’ll be in good hands.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe - Thanks for the review! It is wonderful to hear that Bill delivered a five-star experience!. We appreciate your business and we hope to see you back at Lexus of Omaha next time!
Lexus comeback
Previously owned a Lexus Hybrid, switched to Toyota, bought 2020 Lexus RX 450 H from Lexus of Omaha. Glad to be back in a smooth luxurious ride. Scott Schubert was my salesman. Very personal, efficient, not pushy. All the sales people were great! I felt like a valued customer. First rate operation all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your 2020 Lexus RX 450h! Welcome back to the Lexus family! Thank you so much for the glowing review - we sincerely appreciate your business here at Lexus of Omaha. Please come back and see us again for your first oil change!
Infiniti q60
I had to push salesman a bit on the process, as I needed the sale to be quick. He did step up in the end and made it happen.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth transaction
This is the 2nd vehicle I have purchased at the Lexus of Omaha Dealership. I have become very familiar with the Lexus tradition and the respectful treatment receipt in the service department and the sales floor. It was a seamless transaction and the new car presentation and explanation of the automobile is spot-on. I highly recommend this dealership and the job Joel did showing us the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car