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Reviews

Average Ratings

4.9
1120 lifetime reviews. Includes reviews of Ryan Ford from DealerRater.com
  • Highly recommended

    I had been searching for a vehicle since early May and from the moment that I became interested in Ryan Ford, I had the most pleasurable experienc...

    Dealer Response

    Alexia--This is by far one of the most generous, articulate, and honorable reviews we have ever received. Our entire team is beyond thrilled to re...


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    I had been searching for a vehicle since early May and from the moment that I became interested in Ryan Ford, I had the most pleasurable experience. I had been to a few other Ford dealerships in the Greater Houston area and was utterly disappointed. However, when Colton Martin contacted me from Ryan Ford I felt like my luck was changing and that he would take care of me without any pressure or hassle. He was very upfront and honest, presenting multiple options that would possibly fit my budget. I let Colton know that I was severely upside down in the vehicle that I was currently driving, but that I was desperate to be in a larger car due to the nature of my job. I first heard from Colton on a Monday, and he continued light communication with me all week up through the date of the purchase. I live in Beaumont, TX and Ryan Ford dealership is two hours away. As soon as I arrived Saturday morning, my mother and I were treated with so much class and respect. Colton had a vehicle prepared for me to test drive within the first five minutes of arrival. I am a very picky person and requested very specific features on the Ford Explorer that I was looking for. Colton met all of my demands flawlessly. Being bold, instead of choosing the 2014 vehicle, I decided to look at a used 2016 explorer with VERY few miles on it. Without shooting me down, Colton quickly retrieved the vehicle so that I could take it for a spin. Of course, I immediately fell head over heels in love with this car that was out of my budget. Colton assured me that I would be walking away with a new vehicle that day. Fred Brown, an awesome guy from Jersey, brought me into his office to discuss numbers and my heart instantly broke. I was going to have to walk away from this car due to it being out of my budget. Fred refused to let this happen. He made a miracle happen and was able to sell me the 2016 Ford Explorer within my budget. Steven, a US Army Vet, and their 'no-pressure' aftermarket specialist has me all fixed up to handle my window tinting and I am one happy girl. I have been so thrilled with Ryan Ford Dealership and every single employee at their dealership. Friday night before I was set to make the drive to see the vehicle, the manager, James, called to touch base with me, which I thought was very professional and I appreciated him going out of his way to do so. Even though it was a far drive and I passed many Ford dealerships, I would recommend this place to any and everybody. The atmosphere is very family friendly as well as professional. The dealership itself is extremely clean and comfortable. They were absolutely worth the drive and the wait to find the new vehicle I wanted and deserved. These folks are more than co-workers or a team, they operate like family and you can feel that when you first step foot into Ryan Ford. Call Colton and let him and they guys take care of you. Make sure to say hi to Henri while you are there. She's the sweet blonde!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alexia--This is by far one of the most generous, articulate, and honorable reviews we have ever received. Our entire team is beyond thrilled to read that we could fulfill your car buying experience and have the opportunity to earn your business! Colton does great work and we're happy you enjoyed your time with him. We truly appreciate your recommendations and thank you for sharing your experience with us. Here at Ryan Ford, we are a team and only plan to continue to keep getting stronger. Come back asap to visit us and Henri! We'll see you soon!


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  • The best auto shopping experience!
    May 21, 2017

    I purchased my new F150 pickup from Ryan Ford in Sealy, Texas, at the end of April. It is a new 2017 Supercrew Sport Model with the 3.5 Ecoboost ...

    Ryan Ford

    katypickuptruck2--What a wonderful review to read! It's amazing that we could completely fulfil your experience and be the dealership of your choi...


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    I purchased my new F150 pickup from Ryan Ford in Sealy, Texas, at the end of April. It is a new 2017 Supercrew Sport Model with the 3.5 Ecoboost engine. Wow, what a fantastic truck, and what a fantastic buying experience I had at Ryan Ford! The first time I purchased at Ryan, I knew I would go back when I was ready for another vehicle. This second time convinced me I will go back to Ryan for ALL my future vehicle purchases. From the people answering the phone, Brad and Mason in Service, Eric in Aftermarket, and Colton in Finance, to the best car salesperson in the business, Sabrina Torres, this is the finest and only way to shop and buy a vehicle! Always helpful, always relaxing, always a pleasure to deal with???Sabrina and the Ryan team are by far the best auto shopping experience I have ever had. Thanks again, Sabrena, and everyone at Ryan! Patrick in Katy

    Does recommend this dealer
    Ryan Ford

    katypickuptruck2--What a wonderful review to read! It's amazing that we could completely fulfil your experience and be the dealership of your choice for life. Thank you for the opportunity to earn your business! And for your kind words about Sabrena, Brad, Mason, Eric, and Colton. We have a great team here at Ryan and we won't let you down! Drive safely and we already look forward to your next visit.


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  • Best Service Department
    May 18, 2017

    Brad Zook is the ultimate. I call him in distress and he says, no problem - come on over. No matter how small or big my issue may be, he handles i...

    Ryan Ford

    Tammie B.--We agree! Brad is a phenomenal associate and we're happy to read he always satisfies your wants and needs. Congratulations for becoming...


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    Brad Zook is the ultimate. I call him in distress and he says, no problem - come on over. No matter how small or big my issue may be, he handles it with the utmost importance.

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    Tammie B.--We agree! Brad is a phenomenal associate and we're happy to read he always satisfies your wants and needs. Congratulations for becoming a Ryan customer for life! We'll see you again soon.


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  • Best service around
    May 16, 2017

    I always get excellent service at Ryan. Mason always takes care of me and my needs He is a nice. yong man and I am glad that he works there😊

    Ryan Ford

    Grandma Gill--That's fantastic! We're glad Mason is on our team too and that you consistently enjoy your time with him. Drive safely and we'll see...


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    I always get excellent service at Ryan. Mason always takes care of me and my needs He is a nice. yong man and I am glad that he works there😊

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    Grandma Gill--That's fantastic! We're glad Mason is on our team too and that you consistently enjoy your time with him. Drive safely and we'll see you shortly!


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  • Starting vacation with a dead dashboard display!
    May 15, 2017

    We pulled into Ryan Ford on the first morning of our vacation to West Texas with a dead dashboard display. Tyler Wallace was our service advisor ...

    Ryan Ford

    rlp555--From our entire team, you're welcome! Tyler and the rest of our Service and Sales team go above and beyond for you because you deserve not...


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    We pulled into Ryan Ford on the first morning of our vacation to West Texas with a dead dashboard display. Tyler Wallace was our service advisor and was honest with us in telling us that we came on a busy day and our car may not be looked at for two hours. We set ourselves up in the excellent and spotless clean waiting room expecting a long wait. Unknown to us, Tyler was juggling his schedule and jobs and got us squeezed in with the right technician. It was discovered that we needed a new battery! Tyler showed me the read out and I saw that it said replacement of battery was recommended. We decided to have it replaced. Tyler got us finished and back on vacation within an hour! I am certain that Tyler went above and beyond because he cared! Excellent dealership, excellent service from Tyler Wallace! Thank you Tyler!

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    rlp555--From our entire team, you're welcome! Tyler and the rest of our Service and Sales team go above and beyond for you because you deserve nothing less. It's amazing to read that you could get back on the road in less than an hour on to your vacation with peace of mind and a unexpectedly pleasant service experience! If you're not too far, you should make Ryan your permanent dealership!


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  • Great Service & Sales
    May 14, 2017

    The service department at Ryan Ford has always taken care of my vehicles. Barry, Mason, Tyler & Brad are awesome! Sabrena always finds the car/t...

    Ryan Ford

    Kerri--That's what we like to read! Barry, Mason, Tyler, and Brad make up a phenomenal Service Team-plus Sabrena does great work in Sales-we're th...


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    The service department at Ryan Ford has always taken care of my vehicles. Barry, Mason, Tyler & Brad are awesome! Sabrena always finds the car/truck that I am looking for, she treats her customers like they are family!

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    Kerri--That's what we like to read! Barry, Mason, Tyler, and Brad make up a phenomenal Service Team-plus Sabrena does great work in Sales-we're thrilled to read that you feel so comfortable with us. Drive safely and congratulations on becoming a Ryan customer for life!


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  • Sservice
    May 12, 2017

    Took my explorer in for routine maintenance. Mason Koch took care of me in a timely matter.I was very happy with Ryan Ford, thank you!

    Ryan Ford

    JFFFT--You're welcome! Thank you for the opportunity to earn your business and for sharing your experience. Come back and visit Mason and the rest...


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    Took my explorer in for routine maintenance. Mason Koch took care of me in a timely matter.I was very happy with Ryan Ford, thank you!

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    JFFFT--You're welcome! Thank you for the opportunity to earn your business and for sharing your experience. Come back and visit Mason and the rest of our team again soon!


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  • Preventive Maintenance Service
    May 12, 2017

    Excellent service for the oil change and tire rotation. Mason Koch was very pleasant and professional and the work was completed more quickly tha...

    Ryan Ford

    Platinumbuyer--That's fantastic! Mason does great work and we're happy to read that we could pleasantly surprise you. See you again soon!


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    Excellent service for the oil change and tire rotation. Mason Koch was very pleasant and professional and the work was completed more quickly than promised.

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    Platinumbuyer--That's fantastic! Mason does great work and we're happy to read that we could pleasantly surprise you. See you again soon!


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  • Excellent Service
    May 12, 2017

    Tyler was outstanding. He figured out what the mystery was! And now I can again drive with confidence. Thank you Tyler and thank the mechanic as w...

    Ryan Ford

    dulittle--You're very welcome! Tyler and the rest of our Service Team goes above and beyond to provide you the best Service experience we can and ...


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    Tyler was outstanding. He figured out what the mystery was! And now I can again drive with confidence. Thank you Tyler and thank the mechanic as well!

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    dulittle--You're very welcome! Tyler and the rest of our Service Team goes above and beyond to provide you the best Service experience we can and we're glad you see that. See you again soon!


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  • Routine service
    May 11, 2017

    Mason Koch is very helpful, experienced and takes care of his customers. With Customer Service out the window these days, this is very important ...

    Ryan Ford

    Joe--As you can see, Customer Service is very important to us as well. Mason is a phenomenal associate and our entire team strives to go above and...


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    Mason Koch is very helpful, experienced and takes care of his customers. With Customer Service out the window these days, this is very important to us, especially with a vehicle that we rely on.

    Does recommend this dealer
    Came in for service or repair
    Ryan Ford

    Joe--As you can see, Customer Service is very important to us as well. Mason is a phenomenal associate and our entire team strives to go above and beyond for you consistently so that you never desire to go anywhere else. We'll see you next time!


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