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Reviews

Average Ratings

4.9
Average based on 109 reviews
  • Highly recommended

    I had been searching for a vehicle since early May and from the moment that I became interested in Ryan Ford, I had the most pleasurable experienc...

    Dealer Response

    Alexia--This is by far one of the most generous, articulate, and honorable reviews we have ever received. Our entire team is beyond thrilled to re...


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    I had been searching for a vehicle since early May and from the moment that I became interested in Ryan Ford, I had the most pleasurable experience. I had been to a few other Ford dealerships in the Greater Houston area and was utterly disappointed. However, when Colton Martin contacted me from Ryan Ford I felt like my luck was changing and that he would take care of me without any pressure or hassle. He was very upfront and honest, presenting multiple options that would possibly fit my budget. I let Colton know that I was severely upside down in the vehicle that I was currently driving, but that I was desperate to be in a larger car due to the nature of my job. I first heard from Colton on a Monday, and he continued light communication with me all week up through the date of the purchase. I live in Beaumont, TX and Ryan Ford dealership is two hours away. As soon as I arrived Saturday morning, my mother and I were treated with so much class and respect. Colton had a vehicle prepared for me to test drive within the first five minutes of arrival. I am a very picky person and requested very specific features on the Ford Explorer that I was looking for. Colton met all of my demands flawlessly. Being bold, instead of choosing the 2014 vehicle, I decided to look at a used 2016 explorer with VERY few miles on it. Without shooting me down, Colton quickly retrieved the vehicle so that I could take it for a spin. Of course, I immediately fell head over heels in love with this car that was out of my budget. Colton assured me that I would be walking away with a new vehicle that day. Fred Brown, an awesome guy from Jersey, brought me into his office to discuss numbers and my heart instantly broke. I was going to have to walk away from this car due to it being out of my budget. Fred refused to let this happen. He made a miracle happen and was able to sell me the 2016 Ford Explorer within my budget. Steven, a US Army Vet, and their 'no-pressure' aftermarket specialist has me all fixed up to handle my window tinting and I am one happy girl. I have been so thrilled with Ryan Ford Dealership and every single employee at their dealership. Friday night before I was set to make the drive to see the vehicle, the manager, James, called to touch base with me, which I thought was very professional and I appreciated him going out of his way to do so. Even though it was a far drive and I passed many Ford dealerships, I would recommend this place to any and everybody. The atmosphere is very family friendly as well as professional. The dealership itself is extremely clean and comfortable. They were absolutely worth the drive and the wait to find the new vehicle I wanted and deserved. These folks are more than co-workers or a team, they operate like family and you can feel that when you first step foot into Ryan Ford. Call Colton and let him and they guys take care of you. Make sure to say hi to Henri while you are there. She's the sweet blonde!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Alexia--This is by far one of the most generous, articulate, and honorable reviews we have ever received. Our entire team is beyond thrilled to read that we could fulfill your car buying experience and have the opportunity to earn your business! Colton does great work and we're happy you enjoyed your time with him. We truly appreciate your recommendations and thank you for sharing your experience with us. Here at Ryan Ford, we are a team and only plan to continue to keep getting stronger. Come back asap to visit us and Henri! We'll see you soon!


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  • Jon is the best!

    Great service, unbeatable prices on new and used. Jon and his team were great.


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    Great service, unbeatable prices on new and used. Jon and his team were great.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful and professional job.

    The staff and David Simpson who helped with finding and selecting our new F250 King Ranch did wonderful and professional job. We will diffidently ...

    Dealer Response

    Sheilao--Sounds great! David is an articulate, attentive, and hard-working associate and we're glad he could satisfy your car-buying experience. E...


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    The staff and David Simpson who helped with finding and selecting our new F250 King Ranch did wonderful and professional job. We will diffidently reach out to David and Ryan Ford for our next car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Sheilao--Sounds great! David is an articulate, attentive, and hard-working associate and we're glad he could satisfy your car-buying experience. Enjoy your F-250 and consider letting our award-winning Service Department take care of it for you!


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  • Once again a Fantastic Experience

    Today We purchased our 5th vehicle from Mark Jones @ Ryan Ford. We purchase all of our vehicles as well as service them all here because of the cu...

    Dealer Response

    Yousef--You're very welcome! Mark is a phenomenal associate and we are very lucky to have him on our team. Here at Ryan ford, we strive to be an h...


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    Today We purchased our 5th vehicle from Mark Jones @ Ryan Ford. We purchase all of our vehicles as well as service them all here because of the customer service. Walking in your instantly greeted with a happy smile and warm welcoming family atmosphere. All of the personnel here are awesome but we're partial to Mr. Mark Jones. He is always there for you and willing to go the extra mile all while respecting your personal time/space. He's a great a guy and an asset to the team as a whole. My family and I look forward to many more years of dealing with this one of a kind dealership. Thank! ~ The Al-khalifah Family

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Yousef--You're very welcome! Mark is a phenomenal associate and we are very lucky to have him on our team. Here at Ryan ford, we strive to be an honest, knowledgeable, and extremely enjoyable dealership and we're glad you see that. We genuinely thank you and appreciate your loyal business and are ecstatic that you're a Ryan customer for life! See you soon!


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  • Super Dealership!

    After visiting several Ford Dealerships we came to Ryan Ford. It was the best decision ever made. Our salesman, Westley McKeehan was great! He ex...

    Dealer Response

    vchiodojr--Thank you for your recommendations and for sharing your experience! Westley is a phenomenal associate and we're glad that he could full...


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    After visiting several Ford Dealerships we came to Ryan Ford. It was the best decision ever made. Our salesman, Westley McKeehan was great! He explained everything about the Escape from front to rear. He was very knowledgeable and helped us decide on the perfect auto.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    vchiodojr--Thank you for your recommendations and for sharing your experience! Westley is a phenomenal associate and we're glad that he could fully satisfy you. Enjoy your vehicle and consider our Service Department to take care of it for you!


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  • Great Experience!

    Westley McKeehan is a fantastic sales representative. I recently purchased a F250 from him and it was the first time ever that I have left a car ...

    Dealer Response

    KDL--Thank you for the opportunity to earn your business! Our staff continues to go out of our way to make our customers happy and we're glad you ...


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    Westley McKeehan is a fantastic sales representative. I recently purchased a F250 from him and it was the first time ever that I have left a car dealer felling great about my purchase.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    KDL--Thank you for the opportunity to earn your business! Our staff continues to go out of our way to make our customers happy and we're glad you see that. Enjoy your F-250 and let our Service Department take care of it for you!


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  • Excellent and friendly no hassle service

    Colton Mason was my sales representative. Would recommend buying from him - very personable, friendly, and professional. Ryan Ford has certainly ...

    Dealer Response

    SHARLAN--You're very welcome! Colton does great work and it is wonderful to read that you already have plans on returning! Thank you for the oppor...


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    Colton Mason was my sales representative. Would recommend buying from him - very personable, friendly, and professional. Ryan Ford has certainly earned my business and continued business. Personnel were friendly and great. Appreciate the great service!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    SHARLAN--You're very welcome! Colton does great work and it is wonderful to read that you already have plans on returning! Thank you for the opportunity to earn your business and for your recommendations. See you ASAP!


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  • Great dealership

    I highly recommend Ryan Ford and Sabrena Torres. She did a fabulous job getting our family exactly what we wanted for the price we needed! Amaz...

    Dealer Response

    Krista--Thank you for your recommendations! Sabrena and Brad are incredible associates and we're glad you see that. Enjoy your vehicle and we'll s...


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    I highly recommend Ryan Ford and Sabrena Torres. She did a fabulous job getting our family exactly what we wanted for the price we needed! Amazing service and person! I was also able to get my car into service while we worked on the other deal. Brad was a huge help!

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Krista--Thank you for your recommendations! Sabrena and Brad are incredible associates and we're glad you see that. Enjoy your vehicle and we'll see you again soon!


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  • Amazing

    I love this dealership... I have bought many new cars from other dealerships and felt uncomfortable and a little pushed my the salesmen there... M...

    Dealer Response

    Kami Ellis--That is phenomenal! Westley is an extremely knowledgeable and dedicated associate who always goes above and beyond for our customers. ...


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    I love this dealership... I have bought many new cars from other dealerships and felt uncomfortable and a little pushed my the salesmen there... My salesman was Westley McKeehan and I have never been more comfortable in my life... He listen to everything I told him and didn't push me into things I didn't want. He was in contact with me through out the day letting me know where they were at with financing and he is very knowledgeable..He explained everything I needed to know and more... Financing can perform miracles... They got me the most amazing deal on my new car... They have my business for life...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Kami Ellis--That is phenomenal! Westley is an extremely knowledgeable and dedicated associate who always goes above and beyond for our customers. From our entire team, we thank you for the opportunity to earn your business and are thrilled you're a Ryan customer for life. Drive safe and we'll see you soon!


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  • New Car Purchase

    Just wanted to let everyone know about the really incredible deal that Ryan Ford worked out for me and my wife. They bent over backwards in their ...

    Dealer Response

    Gary Son--That's fantastic! Thank you for the opportunity to earn your business, for your kind words about our dealership, and for plans on return...


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    Just wanted to let everyone know about the really incredible deal that Ryan Ford worked out for me and my wife. They bent over backwards in their effort to sell us a new vehicle, and I can tell you that my wife and I are very happy with our new Ford, and we will be returning to them when we replace this one. Sincerely; Eva

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary Son--That's fantastic! Thank you for the opportunity to earn your business, for your kind words about our dealership, and for plans on returning! We strive to make our customers 100% satisfied with their car buying experience and we hope you'll always consider us to provide that for you. Drive safely!


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