Reviews
Had a great experience buying a car easy they made the process as easy as possible
Had a great experience buying a car easy they made the process as easy as possible
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Piercyhannah! Knowing that the car buying process felt smooth and straightforward means a lot to us. We work hard to make things as simple as possible for our customers, and we are glad that came through during your visit. We hope you are enjoying your new car!
I had a very good experience at this dealership. They were very professional and thoughtful, making sure to take the time to explain things thoroughly.
I had a very good experience at this dealership. They were very professional and thoughtful, making sure to take the time to explain things thoroughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing your experience with us, Jahei! It means a lot to hear that our team took the time to walk you through everything clearly and that you felt well taken care of throughout the process. We look forward to being here for you whenever you need us in the future.
We wish to express our gratitude for the exceptional customer service provided to us by the Village Pointe Toyota Sales, Finance, and Service teams during the purchase of our new Toyota vehicle. From the warm welcome we always received from Sherry every time we stopped in or called; to the efficient and expert service from Beth and the service team in preparing our vehicle; to George and John back in the finance office who expertly guided us through and selecting the best protection plans; and finally to our most gracious, professional, and knowledgeable Sales Consultant, Kahli – who helped us select and acquire a great car and the best deal – then go the extra mile to ensure our new vehicle was ready on time – and ensuring we were well acquainted with all the new features of our new Toyota. Truly, this has been our best car buying experience – and all due to the great teamwork of Village Pointe Toyota staff. What a wonderful experience! Five Stars!
We wish to express our gratitude for the exceptional customer service provided to us by the Village Pointe Toyota Sales, Finance, and Service teams during the purchase of our new Toyota vehicle. From the warm welcome we always received from Sherry every time we stopped in or called; to the efficient and expert service from Beth and the service team in preparing our vehicle; to George and John back in the finance office who expertly guided us through and selecting the best protection plans; and finally to our most gracious, professional, and knowledgeable Sales Consultant, Kahli – who helped us select and acquire a great car and the best deal – then go the extra mile to ensure our new vehicle was ready on time – and ensuring we were well acquainted with all the new features of our new Toyota. Truly, this has been our best car buying experience – and all due to the great teamwork of Village Pointe Toyota staff. What a wonderful experience! Five Stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are elated to read this wonderful feedback about your recent experience with us. It means a great deal to know that Sherry, Beth, the service team, George, John, and Kahli all played a part in making your car buying journey such a positive one. That kind of teamwork across every department is exactly what we strive for, and it is truly rewarding to hear it came together so well for you. We will be sure to share your kind words with the entire team. We hope you are enjoying your new Toyota, and we look forward to seeing you again!
Julian was great. Everyone in the dealership was very helpful add professional. The delivery process was smooth and quick.
Julian was great. Everyone in the dealership was very helpful add professional. The delivery process was smooth and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely value you taking the time to share your experience, Mark. It is great to hear that Julian and the rest of the team made such a positive impression on you. A smooth and quick delivery process is exactly what we aim for, and we are glad it all came together that way for you. We hope to see you again!
Went looking for a Tacoma I found on their website and after talking to Jessica, wonderful lady fullOknowledge, we picked up TRD Pro. Very easy purchase, happy with the deal.
Went looking for a Tacoma I found on their website and after talking to Jessica, wonderful lady fullOknowledge, we picked up TRD Pro. Very easy purchase, happy with the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing! We're glad Jessica helped make your TRD Pro purchase smooth and easy. Enjoy every mile in your new Tacoma!
Rusty was a big help! He was very charismatic and helped me purchase my first car.
Rusty was a big help! He was very charismatic and helped me purchase my first car.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We are elated to hear that your first car-buying experience was such a positive one! It sounds like Rusty made the process comfortable and enjoyable, which is exactly the kind of experience we aim to provide every customer who walks through our doors. Congratulations on your first car, and thank you for taking the time to share this with us!
Easy to work with. Accommodating. Friendly. Went above and beyond. Made the process seamless and efficient.
Easy to work with. Accommodating. Friendly. Went above and beyond. Made the process seamless and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're so glad the process felt seamless and that our team made your experience a positive one. We hope to see you again soon!
It was a great experience, & we had never purchased anything there before. Fun as well.
It was a great experience, & we had never purchased anything there before. Fun as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're so glad your first experience with us was positive and fun. We look forward to working with you again!
Our experience was awesome. We have worked in the automotive industry for over 30 years. It was fun being here seeing all the positive energy. We look forward to coming back for our service visits.
Our experience was awesome. We have worked in the automotive industry for over 30 years. It was fun being here seeing all the positive energy. We look forward to coming back for our service visits.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such a wonderful review! It means a great deal to hear this from someone with your depth of experience in the automotive industry. Positive energy is something our team works hard to cultivate every day, so knowing that it came through during your visit is truly rewarding. We look forward to seeing you again at your next service visit and continuing to earn your trust.
Very Friendly atmosphere. Our sales rep, Julian, was great, he was very helpful! We had slight misunderstanding with the initial deal but that was rectified with a new deal and all parties seemed happy. Our only complaint was with the finance team. If we didn’t have that experience, this would’ve been a 5 star review. Just overall an unprofessional and unpleasant experience with the finance team.
Very Friendly atmosphere. Our sales rep, Julian, was great, he was very helpful! We had slight misunderstanding with the initial deal but that was rectified with a new deal and all parties seemed happy. Our only complaint was with the finance team. If we didn’t have that experience, this would’ve been a 5 star review. Just overall an unprofessional and unpleasant experience with the finance team.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, CBreedlove! We are genuinely glad to hear that Julian made such a positive impression and that the initial misunderstanding was resolved to everyone's satisfaction. It means a great deal to us that you felt welcomed and well taken care of throughout your sales experience. We do regret to hear that your time with the finance team fell short of the standard we hold ourselves to, and we understand how much that can affect an overall visit. Your feedback is sincerely valued, and we will take your comments into consideration as we continue working to provide every guest with a consistently excellent experience from start to finish.