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Performance Toyota Bountiful

(1,699 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a wonderful car buying experience at Bountiful...

I had a wonderful car buying experience at Bountiful Toyota with JD Taylor, my sales associate. He went above and beyond to help me find my perfect vehicle at an unbelievable price. He did a lot of preparation and did my car buying homework for me. He put together a comparison spreadsheet of all of the vehicles I was considering, and spent hours helping me find my best match. He has continued to help me set up my vehicle and answer all questions that I have had. I highly recommend this dealership and JD, for your next car buying experience. Top Notch!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership was way crowded with service requests;...

Dealership was way crowded with service requests; however, they got to my vehicle close to the promised time. The video was great and vehicle cleaned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff and quick to help out with everything I...

Friendly staff and quick to help out with everything I need with reasonable rates. Time omg was what I expected to be. Over great dealership to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All they wanted to was Ali e my car. They kept telling...

All they wanted to was Ali e my car. They kept telling me that the oil didn’t need to be change even though my maintenance light was on as well as the sicker in the window both said it needed to be changed. They are alway slow. Also, l don’t think it is good service to ignore people. I have an extended service warranty. That I could not use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Did a great job. Very professional and knowledgeable...

Did a great job. Very professional and knowledgeable people. They repaired the problem with my vehicle that other dealerships said there was no problem Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always nice and keep me apprised of progress on my car. I...

Always nice and keep me apprised of progress on my car. I appreciated the way Cody explained the work to be done and the reasons why. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As a long time loyal customer would expect better service...

As a long time loyal customer would expect better service truck left in lot in the middle of lane no updated sticker and no call back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

The service was really great and they were completed when...

The service was really great and they were completed when they said they would be and the service person answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Grady is friendly and great to work with. He keeps you...

Grady is friendly and great to work with. He keeps you informed and works hard to help you make the best decisions maintaining your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership does a good job servicing the vehicles....

This dealership does a good job servicing the vehicles. They need to really examine their internal systems on appointments, particularly time to check in and wait time. Seems there are a lot of people running around wondering who is doing what and no real direction amongst them. Who checks you in? Who checks you out? Where do we go? Do oil changes with appointments really take 90 minutes? If so, cut down the number of cars/appointments. If you are 90 minutes behind, open up the shuttle which “doesn’t run on Saturday. Nobody wants to spend their time waiting, we like efficiencies.My service advisories Mark isn’t listed below, but he was the one who picked me out of the crowd and gave me the attention/direction I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.