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Performance Toyota Bountiful

(1,699 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Didn’t get the video of the work as before. Showed clear...

Didn’t get the video of the work as before. Showed clear coat scratches on the last run of the car wash, no action taken

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Always excellent customer service and very kind and...

Always excellent customer service and very kind and helpful staff, it's a very comfortable environment, I will always recommend your service to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Audio issue with a brand new car

I bought a new XSE w/ premium audio from this dealership and the audio didn't work properly. I've attempted to contact and work with the dealership to correct the issue to no avail. Make sure you get everything right with your new vehicle BEFORE it leaves the dealership, because if it leaves with an issue, it's not likely to get fixed by this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Highly Recommend them.

like i said before, they don't get enough credit. One of the best Places I have come across in Bountiful to buy a car. Performance auto Group have the best staff. Ami customer relations Manager gave me a call because i was upset and he changed everything for me. I had a really enjoyable experience. Thank you soo much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

I came in to look at cars with my son, I was getting ready to leave this nice gentleman came across very friendly to us. We ended up buying a Toyota Corolla, I was tired and exhausting driving from dealership to dealership, the lounge area had coffee I was able to stay awake to finish the deal and go home and rest. Go check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing sales team! Honest, straightforward service. They...

Amazing sales team! Honest, straightforward service. They took time to ensure I was comfortable with my purchase. I got an excellent price on my trade in. I’m a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly. Get you right in and take good care it...

Always friendly. Get you right in and take good care it you. Explain what was wrong and what they did to take care of it. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Experience

Nothing but good things to say. excellent customer service. i love my new toyota. the snack area is great. my financing was nice and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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To be honest this place doesn’t even deserve a full star....

To be honest this place doesn’t even deserve a full star. I have been trying to get my gap insurance cancelled and nobody returned my calls. I finally got a hold of someone who gave me his info to send him the items he needed to process my request. I sent it and never heard anything back. I have followed up with no response. I have been working on this for three months now and have gotten nowhere. I live in a different state so the option of going to the location doesn’t exist. I am at my wits end with this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.

Jadin Bussio was really great. He was friendly and...

Jadin Bussio was really great. He was friendly and answered my questions in detail. Video of car mechanic showing me what he was working on was really great. Gabby scheduled the appointment and she was very friendly! Kudos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.