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Performance Toyota Bountiful

(1,699 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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False advertisement

These guys are a bunch of liars, who will tell you anything to get you in the dealership. I went there 2 hours ago to trade in a 2018 VW Passat and they wanted 13k for it which was fine but what happened to the up to 4k advertisement they would offer on top of my trade? They did not offer it when we were there or even try to honor it even after I showed them the conversation I had through messaging from their own employees on Facebook. The sales guy Buyback Billie flat out said unless I pay 550 a month for a 17k car then we wouldn't have a deal. They didn't try to work with us. The guy just walked away. If I could put a 0 star rating I would've. Terrible service and false advertisement.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service!!

Love dealing with these people. Always easy and fast! Enjoy a drink and popcorn while waiting is always easy! I bought my previous Toyota from Mark Miller downtown and will never go back after coming here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A quick awesome service

Are service advisor Jaci Garza was on the spot, friendly, very organized. The place was spotless. The parts manager Brad was very helpful and courteous. Very respectful. We love Them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Just the facts

Bought a new Highlander for a better deal than I could find on used highlanders elsewhere. The salesman cut through the crap and just flat gave me an offer I couldn’t deny as the best deal I’d seen. I built a data base of the top deals I could find on used vehicles and then I visited Toyota Bountiful. Craig priced a new vehicle better than the used vehicles in my database when I adjusted for miles. No brainer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Exceptional Customer Service

The Entire Service Team consistently deliver great customer service on my 2011 Camry. Special kudo, s to Brian Pickett on his service recommendations. THANK YOU TOYOTA BOUNTIFUL SERVICE TEAM!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good experience, friendly people, and honest feedback.

Promptness of getting in, estimated time to complete the maintenance was spot on and the maintenance representative was friendly and honest. Was able to watch video of some of the maintenance procedure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Used car purchase

They were very friendly and helpful. They made us feel at ease with no pressure to purchase. I like to deal with people that give information and let you make the decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Crushed Tundra Tailpipe

I was traveling through SLC and had a back up accident hitting a low curb. Brian took me right in and got me on the road in 24 hours. Pretty great considering the parts were not in house when I showed up. The tem communicated with video and the wait area was very comfortable. Awesome dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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35000 service

Outstanding, courteous, and very professional. They were very efficient and thorough. The facility is very comfortable and accommodating. I will definitely continue to do buisness with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fantastic!

Ivan got me hooked up with a new Tacoma quickly and efficiently, and was super friendly. Loved the experience and I really love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.