Reviews
False advertisement
These guys are a bunch of liars, who will tell you anything to get you in the dealership. I went there 2 hours ago to trade in a 2018 VW Passat and they wanted 13k for it which was fine but what happened to the up to 4k advertisement they would offer on top of my trade? They did not offer it when we were there or even try to honor it even after I showed them the conversation I had through messaging from their own employees on Facebook. The sales guy Buyback Billie flat out said unless I pay 550 a month for a 17k car then we wouldn't have a deal. They didn't try to work with us. The guy just walked away. If I could put a 0 star rating I would've. Terrible service and false advertisement.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service!!
Love dealing with these people. Always easy and fast! Enjoy a drink and popcorn while waiting is always easy! I bought my previous Toyota from Mark Miller downtown and will never go back after coming here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A quick awesome service
Are service advisor Jaci Garza was on the spot, friendly, very organized. The place was spotless. The parts manager Brad was very helpful and courteous. Very respectful. We love Them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just the facts
Bought a new Highlander for a better deal than I could find on used highlanders elsewhere. The salesman cut through the crap and just flat gave me an offer I couldn’t deny as the best deal I’d seen. I built a data base of the top deals I could find on used vehicles and then I visited Toyota Bountiful. Craig priced a new vehicle better than the used vehicles in my database when I adjusted for miles. No brainer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional Customer Service
The Entire Service Team consistently deliver great customer service on my 2011 Camry. Special kudo, s to Brian Pickett on his service recommendations. THANK YOU TOYOTA BOUNTIFUL SERVICE TEAM!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience, friendly people, and honest feedback.
Promptness of getting in, estimated time to complete the maintenance was spot on and the maintenance representative was friendly and honest. Was able to watch video of some of the maintenance procedure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used car purchase
They were very friendly and helpful. They made us feel at ease with no pressure to purchase. I like to deal with people that give information and let you make the decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Crushed Tundra Tailpipe
I was traveling through SLC and had a back up accident hitting a low curb. Brian took me right in and got me on the road in 24 hours. Pretty great considering the parts were not in house when I showed up. The tem communicated with video and the wait area was very comfortable. Awesome dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
35000 service
Outstanding, courteous, and very professional. They were very efficient and thorough. The facility is very comfortable and accommodating. I will definitely continue to do buisness with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic!
Ivan got me hooked up with a new Tacoma quickly and efficiently, and was super friendly. Loved the experience and I really love my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
