Reviews
New Highlander
Kristen Paulsen was great! The whole experience was almost painless. Got a great deal. Well worth the drive to get the deal we got. Would highly recommend Kristen and Lithia Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We think Kristen is great, too. We appreciate your recommendation!
Prompt & thorough
Ongoing service thru the years has been very satisfactory, especially with the current service team. I was in and out in less than an hour. Appreciate that I can schedule online.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Denise! We strive for 100% satisfaction, so we appreciate this feedback!
5000 mile checkup
We received several notices about our scheduled checkup--email and phone. Arrived and they took over from there--approximately one hour to do the entire checkup. We were pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Happy Customer! We're glad to hear you're pleased with your recent visit, and we hope to see you again!
Service work
Always receive great service at Lithia Toyota and today was no exception!! Jim Harmon always comes through with great customer service along with the Lithia service team !! Only place I trust for great service and a great deal !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you! We sincerely value your business and look forward to your next visit!
The best People
We got to the dealership late but the salesman and finance fella was patient and stayed late to get us what we needed. They are very kind people, not the fake it's my job to be nice type but genuinely caring.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Shiela! We're glad you enjoyed your visit! If you need anything else, let us know!
Great customer service
The guys helped me in service department were very friendly and prompt. Appreciated getting a free car wash to take my car somewhere. Appreciated the ease of dropping my car off for Toyota care appt and it being done fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad we could help in a quick and friendly manner.
Service as Promised
Brought my Camry in for recall work. It was done in the time frame estimated and I had the opportunity to shop for a future purchase while the work was being done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We're glad we could meet your expectations!
Great Service
Wonderful staff and great service every time, honest and fair prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Lisa!
Lithia Toyota
Car was serviced quickly. Nice waiting area. Very good people to work with. They should include a car wash
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you for this feedback! If you need anything else, please let us know.
Frank Costello
My most recent experience was with the Service Dept., for scheduled maintenance. Your Service Team, including Jim and Robert are an absolute please to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Frank! We're glad our team was so supportive during your service visit.
